In-Demand Systems integration specialist Jobs in Parramatta, Nsw

Organisational Change Manager I 12 Month Fixed Term
Datacom —Sydney NSW
- Contract
- Hybrid work
Quick Apply
2d
Service Desk Analyst
AC3 —Sydney NSW
- $70,000 a year
- Full-time
- Azure
- Microsoft Office
Quick Apply
Marketing Operations & Digital Manager - Events and Exhibitions
Expo Centric —Rydalmere NSW
- Full-time
- CRM software
- Management
- Sales
Quick Apply
Lead/Principal Derivatives Operations Specialist
SimCorp A/S —Sydney NSW
- Hybrid work
- Leadership
2d
Research Assistant
The Garvan Institute of Medical Research —Sydney NSW
- Up to $94,300 a year
- Full-time
- Research
- Master's degree
- Bachelor's degree
- Parental leave
Spatial Specialist / Geospatial Analyst
Fibreconx Pty Ltd —Sydney NSW
- $110,000 - $140,000 a year
- Full-time
- AutoCAD
- CAD
- Engineering
Quick Apply
5d
Senior Communications Specialist
Sonova Audiological Care —Sydney NSW
- Part-time
- Management
- Communication skills
- Parental leave
- Employee assistance program
Sr. Business Analyst
CITY PEOPLE SOLUTIONS PTY LTD —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Education
- Bachelor's degree
- Agile
- On-the-job training
Quick Apply
Senior Technical Business Analyst
Transport For NSW —Parramatta NSW
- $158,393 - $177,399 a year
- Full-time
- Analysis skills
- APIs
- Agile
9d
Technical Engagement Specialist
Advanced Navigation —Sydney NSW
- Management
- Computer Science
- Writing skills
Scylla Project Support Officer
Thales —Rydalmere NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
System Administrator 2 - Sydney, Australia
M.C. Dean, Inc —Sydney NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Bachelor's degree
- Associate degree
- Tuition reimbursement
Implementation Manager, SaaS
Janison —Sydney NSW
- Contract
- Azure
- Computer Science
- PMP
- Annual leave
- Parental leave
10d
Business Analyst
Shift —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
Technical Consultant
RecordPoint —Sydney NSW
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Computer Science
- Databases
- SharePoint
Quick Apply
10d
Automation Specialist IAM experience
Tata Consultancy Services —Sydney NSW
- Management
- APIs
11d
Technical Specialist
InterSystems —Sydney NSW
- Contract
- Computer Science
- Data analysis skills
- Microsoft Office
Customer Success Manager
CIM —Sydney NSW
- Hybrid work
- HVAC
- AI
- Leadership
Quick Apply
Project Manager | Orchard Hills NSW
CEVALogistics —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
- Disability insurance
- Parental leave
Payroll Transformation Manager
Voyages Tourism Australia —Sydney NSW
- Full-time
- Resort
- Parental leave
- Employee assistance program
4d

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Organisational Change Manager I 12 Month Fixed Term

Datacom -
Sydney NSW

Quick Apply

Job Details

Contract
2 days ago

Qualifications

ITIL Foundation
System migration
ITIL Certification
IT service management
ITIL
Usability
User acceptance testing
ServiceNow

Full Job Description

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role

The Change Manager will play a pivotal role in ensuring the smooth transition from Cherwell to ServiceNow here at Datacom. This role requires expertise in IT Service Management (ITSM), change leadership, stakeholder engagement, and risk mitigation to drive adoption and ensure minimal disruption. Additionally, the Change Manager will evaluate and refine the operating model to optimize efficiencies, align with industry best practices, and leverage ServiceNow’s capabilities to enhance service delivery.

This role can be worked from Auckland, Brisbane or Melbourne

Key Responsibilities

Change Leadership & Strategy

Develop and execute a change management strategy aligned with the MSP’s business objectives.
Identify potential risks and resistance and implement proactive mitigation plans.
Define success metrics to measure adoption and effectiveness of the transformation

Stakeholder Engagement & Communication

Collaborate with executives, project teams, IT teams, and end-users to ensure smooth adoption.
Conduct workshops, training sessions, and regular updates to address concerns and ensure buy-in.
Develop clear and consistent communication plans to keep all stakeholders informed.

Process, Operating Model & Technology Transition

Assess the current operating model and identify opportunities for optimization with ServiceNow.
Work alongside technical teams to align the new ServiceNow workflows with business needs.
Recommend process refinements to maximize automation, efficiency, and scalability.
Ensure process documentation and create reference materials for future optimization.
Oversee data migration, system integrations, and testing to ensure seamless operational continuity

Training & Adoption

Design and implement training programs to equip employees with the necessary skills.
Drive user acceptance testing (UAT) and feedback loops to refine the platform post-migration.
Support ongoing improvement initiatives to enhance usability and efficiency.

Required Skills & Experience

Proven experience in Change Management within ITSM environments.
Strong knowledge of ServiceNow and ITIL frameworks.
Demonstrated success in leading large-scale transformations in MSPs.
Extensive hands-on experience in delivery and go-live readiness for large-scale ITSM transformations, including legacy-to-modern platform migrations.
Proven ability to lead cross-functional teams through cutover planning, hypercare execution, and stakeholder alignment to ensure seamless operational continuity.
Expertise in evaluating and adjusting operating models to align with new technologies.
Excellent communication, stakeholder management, and problem-solving skills.
Ability to analyze business processes and align technology solutions accordingly.
Familiarity with Cherwell and understanding of legacy system migration challenges.

Preferred Certifications

ITIL v4 Foundation or higher
ServiceNow Certified Implementation Specialist (not mandatory)

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Refine Your Search

systems integration specialist jobs in parramatta, nsw

Organisational Change Manager I 12 Month Fixed Term

Service Desk Analyst

Marketing Operations & Digital Manager - Events and Exhibitions

Lead/Principal Derivatives Operations Specialist

Research Assistant

Spatial Specialist / Geospatial Analyst

Senior Communications Specialist

Sr. Business Analyst

Senior Technical Business Analyst

Technical Engagement Specialist

Scylla Project Support Officer

System Administrator 2 - Sydney, Australia

Implementation Manager, SaaS

Business Analyst

Technical Consultant

Automation Specialist IAM experience

Technical Specialist

Customer Success Manager

Project Manager | Orchard Hills NSW

Payroll Transformation Manager

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