Join the LUXXE Team – Where Your Hard Work is Valued, Recognised and Rewarded!
Looking for a fresh start? A job that fits your lifestyle? LUXXE is on the lookout for passionate Housekeeping Office Coordinator to join our amazing team! Whether you’re after part-time or casual work, we have flexible opportunities waiting for you.
Why Choose to Work At LUXXE?
Training that sets you up for success – We provide comprehensive training on commencement.
A workplace that feels welcoming – Be part of a team that values support, inclusion, and positivity.
Recognition & rewards – Your dedication won’t go un-noticed!
Who We Are
LUXXE Outsourced Hotel Services is a proud Australian company, providing high-quality housekeeping and guest services across hotels in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, & Newcastle. We believe in excellence – both in the service we deliver and in the way we support our team.
The Role
Objectives:
- Co-ordinate the administrative function of the housekeeping department
- Attend to phone and handle requests as required
- Perform these objectives in a manner without risk to health and safety
Position Tasks:
-
Coordinate administrative support to all areas of the Housekeeping department
-
Work closely with all departments within the Rooms Division, including front office, laundry and maintenance, communicating regular updates and changes
-
Oversee the daily operation of the Housekeeping office
-
Maintain all employee records within the Housekeeping department
-
Maintain the security of all room keys, Optii iPad/devices and locks
-
Ensure all guest requests and communicated and actioned in a timely manner
-
Ensure housekeeping guest amenities and supplies are well stocked, and that stock-takes are completed efficiently and accurately
-
Actively participate in an environment of learning, enjoyment and involvement
-
To have positive involvement and interaction with the overall Housekeeping team at an individual and entire team level.
-
Comply with all company policies, systems and procedures.
-
To be fully conversant in manual procedures to be used in the event of the hotel systems being offline
-
Maintain current knowledge of the Client's products and services such as Hotel facilities, room set up, to assist with guest inquiries and an understanding of the service offerings available across the Hotel
-
Ensure compliance with Workplace Health and Safety procedures within the hotel, understand how to complete an incident/accident report and who to contact in the event of an emergency and/or incident
-
Motivate colleagues and create a team environment through living a positive approach to teamwork.
-
Any other duties as assigned by the Executive Housekeeper of Assistant Housekeeping Manager/2IC.
Ready to take the next step? Apply today and find your place at LUXXE!
(No recruitment agencies, please.)
