In-Demand Guest service agent Jobs in Indooroopilly Qld

Reservations Agent
Brisbane Airport Hotels Group —Brisbane Airport QLD
- Weekend availability
- Commuter assistance
concierge - Porter
Voyages Tourism Australia —Brisbane QLD
- Full-time
- Customer service
- Resort
- Relocation assistance
Reservations Agent
The Calile Hotel —Bowen Hills QLD
- Full-time
Reservations Manager
Vignette Collection —Brisbane QLD
- Bilingual
- English
- Administrative experience
- Parental leave
9d
Assistant Property Manager
Song Properties —Brisbane QLD
- Full-time
- Management
- Communication skills
- Time management
Senior Property Manager
Song Properties —Brisbane QLD
- Urgently hiring
- Management
- Communication skills
- Time management
Engineer (Developer Platform and AI-enabled SDLC)
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Research
- Master's degree
- AWS
- Work from home

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guest service agent jobs near indooroopilly qld

Reservations Agent

Brisbane Airport Hotels Group
Brisbane Airport QLD

Apply Now

Job Details

Full-time

Benefits

Commuter assistance
On-site parking

Full Job Description

Currently recruiting a Full-time Reservations Agent to join our passionate Reservations team in our ibis and Pullman Brisbane Airport Hotels!

This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and amazing, well-established global brands.

About Us

The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. With 532 guest rooms, 3 restaurants, Rooftop Event Space, Executive Lounge, and 17 meeting spaces. Located at the Brisbane Airport precinct.
About the role

Provide courteous, efficient and professional service to exceed guest expectations.
Know the hotel products & facilities and upsell at every opportunity.
Ensure an accurate and complete guest history exists for all return guests and that details of arrivals are communicated to all departments.
Promptly answering all incoming calls, emails and website enquiries for reservations and ensuring accurate details are recorded.
Liaising with internal departments in a proactive manner to ensure group and guest requirements for specific bookings are met.

About You

Excellence in customer service & phone etiquette
A can-do attitude and the ability to work effectively within a team.
Knowledge of Opera and Third-Party Agents is preferred, however, not essential.
Ability to work in a fast-paced environment.
Excellent grooming and presentation.
The ability & flexibility to work across a 7-day working environment, including weekends and public holidays.
Reservations experience is not necessary; those new to the industry are welcome to apply.

The benefits for you

Fun & flexible work environment
We love to celebrate through reward & recognition programs, benefits, regular team events & fun days.
Sense of belonging through diversity & inclusion
Accor Worldwide discounts.
Learning & development for your career progression
Subsidised onsite parking & discounted Air Train weekly pass.

We thank all interested parties in advance for their application, however, only successful applicants will be contacted.

Apply Now

Refine Your Search

guest service agent jobs in indooroopilly qld

Reservations Agent

concierge - Porter

Reservations Agent

Reservations Manager

Assistant Property Manager

Senior Property Manager

Engineer (Developer Platform and AI-enabled SDLC)

Related jobs to explore

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