In-Demand Quality assurance analyst Jobs in Parramatta, Nsw

Reporting and Insights Analyst
Avant —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
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Technology and Operations Centre Referrals
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Experienced Analyst | Regulatory Operations | Sydney
Deloitte —Sydney NSW
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5d
Analyst | Sustainability and Climate - Assurance | Sydney
Deloitte —Sydney NSW
- Analysis skills
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Senior Functional Analyst
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Communication skills
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6d
Lead Data and Reporting Analyst
Cancer Institute (NSW) —Sydney NSW
- $137,525 - $156,231 a year
- Full-time
- SQL
- Analysis skills
- Software development
4d
Analyst | Financial Services - Regulatory Audit | Sydney
Deloitte —Sydney NSW
- Finance
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Clinical Development Analyst - Computer Assisted Coding
Solventum —North Ryde NSW
- Full-time
- Anatomy knowledge
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- AI
Senior Consultant - Audit Technology
KPMG —Sydney NSW
- Full-time
- Computer science
- Azure
- DevOps
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Senior Analyst Financial Crime Policy & Program
Crown Resorts —Sydney NSW
- Full-time
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- Communication skills
11d
Technical Business Analyst
Thinktank —Sydney NSW
- Hybrid work
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Senior Analyst | Internal Audit & Controls Advisory | Sydney
Deloitte —Sydney NSW
- Communication skills
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Senior Business Analyst- Leading Non Bank Lender
Thinktank —North Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- APIs
- Annual leave
Quick Apply
Customer Solutions Architect
Transport For NSW —Macquarie Park NSW
- $158,393 - $177,399 a year
- Full-time
- DevOps
- AWS
- No degree
Information Security Operations Lead (Sydney, Australia)
Starling —Sydney NSW
- Full-time
- Hybrid work
- AWS
- Communication skills
- Time management
- Annual leave
Quick Apply
Senior Analyst | External Audit (Global & Private) Market | Sydney CBD
Deloitte —Sydney NSW
- $70,000 - $97,000 a year
- Communication skills
- Time management
- Parental leave
Transformation Assurance | Senior Manager | Digital Trust Assurance
PWC Australia —Sydney NSW
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Senior Analyst Infrastructure Assurance
Infrastructure NSW —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Research
- Gym membership
3d
Project Lead
Avanade —Sydney NSW
- Azure
- ERP systems
- Conflict management
Senior Analyst, Capital Assurance
Sydney Airport —Mascot NSW
- Full-time
- Hybrid work
- Budgeting
Quick Apply

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Reporting and Insights Analyst

Avant -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
5 days ago

Qualifications

Microsoft Powerpoint
Microsoft Excel
Call center experience
Engineering
Microsoft Office
Tableau
SQL
Business
Information Technology
Actuarial Science

Full Job Description

About Avant
Avant is Australia's leading medical defence organisation, with a proud heritage of protecting Australian medical professionals for over 130 years. Established in 1893 by a small group of doctors who wanted to protect themselves from actions arising out of the practice of medicine, Avant now represents 82,000 health practitioners and medical students across every state and territory.
As a mutual organisation owned by members and run purely for their benefit, our members are at the centre of everything we do. Beyond delivering market-leading products and services, we play a broader community role, advocating for improvements in the healthcare system and championing quality, safety, and professionalism in medicine through education and research.
Today, more than 50% of Australia's doctors choose to be Avant members. Backed by ~850 staff, we generate annual revenue of $445 million and hold net assets of approximately $1.4 billion.
About the Role
We're looking for a deeply analytical individual to join our Pricing and Analytics team as a Reporting and Insights Analyst. This role is pivotal in supporting Avant's commitment to delivering top-tier customer service. You'll interpret vast amounts of data and translate it into meaningful, actionable insights that shape how we understand customer behaviour, satisfaction, and opportunity.
Working closely with Customer Experience and other cross-functional teams, you'll develop and maintain reporting solutions that help the organisation better understand and serve its members.
This is a Full time role based in Sydney.

Responsibilities

Data Collection and Management: Collect, validate, and preprocess data from various customer touchpoints and internal systems. Lead end-to-end migration of data sources (e.g. surveys) between systems, including design, technical development, quality assurance, and execution.
Insight Generation: Apply statistical and data mining techniques to uncover insights into customer behaviours, preferences, pain points, and opportunities for improvement.
Reporting: Build comprehensive reports and dashboards that reflect key customer experience metrics, trends, and insights for stakeholders across the business. Proactively identify reporting gaps and work with stakeholders to close them.
Continuous Improvement: Identify opportunities to improve processes, tools, and analytical techniques to strengthen how the organisation understands and caters to its customers.
Stakeholder Engagement: Lead engagement across cross-functional initiatives and pilot programs and run workshops to help stakeholder teams get the most from relevant dashboards.
Professional Development: Stay current on trends and techniques in data analytics, customer experience, and reporting tools through ongoing learning.

About You

Qualifications

Tertiary qualification in Mathematics, Statistics, Actuarial Studies, Engineering, Information Technology, Business Analytics, Economics, or a related numerical/statistical discipline (required).

Skills & Attributes

Proficiency in QlikSense, SQL, Tableau, and VBA macros (required).
Strong Microsoft Office skills (Excel, PowerPoint).
A natural curiosity and enthusiasm for exploring what data can reveal.
Confidence communicating key results and managing stakeholder expectations.
Strong attention to detail and commitment to data accuracy and reliability.

Experience

2-4 years in an analytical or reporting role. Experience in market research, customer experience, or a customer call centre within an insurer is highly regarded.
Minimum 18 months' experience in an analytical/reporting role within a Medical Defence Organisation (MDO), assessing customer experience and journey mapping, is highly desirable.

Highly Regarded

Experience working with large, complex datasets.
Experience with Python or other data analytics software.
Background in statistical analysis, predictive modelling, and data mining techniques (e.g. decision trees, GBMs).
Experience analysing customer experience and behaviour, such as customer journey mapping or Net Promoter Score (NPS).

Why Avant?
Join an organisation with over 130 years of history and a genuine sense of purpose, protecting and supporting the doctors who care for all of us. You'll be part of a collaborative Pricing and Analytics team, working on insights that have a real, visible impact on how Avant serves its 82,000 members.

Equal Opportunity Employer
Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.
We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.
Our inclusive workplace is somewhere everyone can succeed.
Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at [email protected]

Apply Now

Refine Your Search

quality assurance analyst jobs in parramatta, nsw

Reporting and Insights Analyst

Technology and Operations Centre Referrals

Experienced Analyst | Regulatory Operations | Sydney

Analyst | Sustainability and Climate - Assurance | Sydney

Senior Functional Analyst

Lead Data and Reporting Analyst

Analyst | Financial Services - Regulatory Audit | Sydney

Clinical Development Analyst - Computer Assisted Coding

Senior Consultant - Audit Technology

Senior Analyst Financial Crime Policy & Program

Technical Business Analyst

Senior Analyst | Internal Audit & Controls Advisory | Sydney

Senior Business Analyst- Leading Non Bank Lender

Customer Solutions Architect

Information Security Operations Lead (Sydney, Australia)

Senior Analyst | External Audit (Global & Private) Market | Sydney CBD

Transformation Assurance | Senior Manager | Digital Trust Assurance

Senior Analyst Infrastructure Assurance

Project Lead

Senior Analyst, Capital Assurance

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