About the Role
The purpose of this position is to support our Pet Insurance division with the delivery of critical operational reports for our business.
Additionally, this role will also be involved in the delivery of core system changes via the gathering and documenting business requirements, working with internal and external development teams, managing vendor relationships, and assisting with the planning and implementation of new initiatives for the Pet Insurance.
The ideal candidate will work closely with cross-functional teams to supply clear, correct reporting data for our business and our partners and deliver robust, user-friendly platforms that meet business objectives.
This role will be responsible for:
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Analysing and documenting reporting requirements.
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Assist with delivery of financial reporting and analysis of changes affecting financial transactions.
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Working with internal and external development teams to deliver reporting requirements.
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Working with testers to validate delivered functionality.
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Analyse and triage issues and requested changes to core systems and follow these through to implementation.
Position Accountabilities
Reporting
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Collaborate with stakeholders to gather and analyse reporting requirements.
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Develop reporting for operations teams.
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Create and maintain comprehensive documentation for reports.
Business Analysis
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Collaborate with stakeholders to gather and analyse business requirements and translate them into testable specifications.
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Conduct impact analysis for changes and enhancements to existing platforms, ensuring alignment with business goals.
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Engage with users to understand their needs and expectations, advocating for user-centred design principles.
Collaboration and Communication
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Work closely with the frontline, developers, project managers, testers and other team members to ensure effective, timely delivery of requirements.
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Present findings and insights to stakeholders, providing recommendations for process improvements and quality enhancements.
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Participate in Agile ceremonies, contributing to sprint planning, reviews, and retrospectives.
What experience you’ll bring;
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A degree from a recognised tertiary institution, or other qualifications considered acceptable by Pet Health Insurance Services.
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Minimum 2 years’ experience as a Business Analyst / Reporting Analyst
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Demonstrated experience with querying languages (SQL, Bigquery) and reporting tools (PowerBI preferred)
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Experience with financial reporting / accounting reporting
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Understanding of software development methodologies including AGILE/Scrum Continuous Delivery, agile testing.
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Experience using tools such as JIRA and Confluence, or similar.
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Demonstrated ability to effectively engage stakeholders at all levels of the organisation.
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Superior communication skills, both written and verbal.
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A superior level of attention to detail and accuracy.
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The ability to work autonomously while maintaining focus.
Desirable
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Insurance Industry experience
- Well-developed and demonstrated understanding of the legislative, regulatory and compliance obligations relevant to the industry.
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Conceptual understanding of Enterprise Infrastructure/technologies and systems.
The benefits of working at A&G
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Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
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Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
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Grow with us - we’ve got learning and professional development opportunities to suit everyone.
- Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
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Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
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Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
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Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
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Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.
Our range of general insurance products including Car, Motorcycle, Home, Contents, Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.
We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.
Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
