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Training and Assurance lead

Transport For NSW -
Macquarie Park NSW

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Job Details

Full-time
$141,678 - $158,677 a year
1 day ago

Qualifications

Communication skills

Full Job Description

Training and Assurance lead - Temporary Opportunity up to 12 Months
Organisation/Entity: Transport For NSW
Job category: Projects

Job location:
Macquarie Park, NSW, AU, 2113

#job-location.job-location-inline { display: inline; }
Job reference number: 109304
Employment type: Fixed Term Full-Time
Salary range: $141678.0-$158677.0
.buttontext84e7fa5614fe8498 a{ border: 1px solid transparent; } .buttontext84e7fa5614fe8498 a: focus{ border: 1px dashed #0085b3 !important; outline: none !important; }

You want to play a part in making NSW a better place to work, live and travel.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:
Design, develop, and deliver training and operational readiness initiatives to prepare stakeholders for the successful implementation of the RegSTAR program.

Conduct training needs analyses to identify capability uplift requirements across impacted stakeholder groups
Design and develop learning materials, including training guides, user documentation, and support resources
Create and deliver engaging training content tailored to different audiences
Support operational readiness and change management activities to enable smooth program adoption
Map customer and user journeys and translate them into effective learning experiences
Facilitate training sessions for internal and external stakeholders

This is a 12-month fixed-term, full-time position based at the Macquarie Park office, with hybrid working arrangement.

For more information on this position and business unit, view the role description and information pack.

About you

Experience delivering training and readiness activities in large-scale transformation or technology programs
Strong stakeholder engagement and facilitation skills across diverse groups
Ability to design and deliver learning solutions (not just materials)
Experience supporting operational readiness and adoption outcomes
Ability to identify capability gaps and implement practical solutions
Proven hands-on experience in training, learning, or operational readiness delivery
Strong communication, facilitation, and stakeholder engagement skills
Relevant qualification or equivalent practical experience

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Monday 29 June 2026

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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