In-Demand Research facility technical Jobs in Parramatta, Nsw

Research Maintenance Coordinator - 6 Month FTC
ISS —Sydney NSW
- Contract
- Management
- Maintenance
- Administrative experience
- Employee discount
4h
NSLHD - Post Graduate Fellow - Radiology (Interventional) - Royal North Shore Hospital (Apply via eCredential)
Northern Sydney Local Health District —Sydney NSW
- $229,514 a year
- Full-time
- Medicine
- Management
- Patient care
4d
Desktop Support Engineer
Flying Bark Productions —Alexandria NSW
- Full-time
- Hybrid work
- Scripting
- Health insurance
- Work from home
Quick Apply
Senior Research Assistant
Children's Cancer Institute —Randwick NSW
- Full-time
- Laboratory
- Laboratory experience
- Research
Postdoctoral Research Fellow in Extracellular Vesicle Analysis
Macquarie University —Macquarie University NSW
- $120,623 a year
- Full-time
- Doctoral degree
- Research
- University
2d
Cloud Engineer
Macquarie University —Macquarie University NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Employee assistance program
7d
Principal Cyber Security Engineer
NSW Police Force —Sydney Olympic Park NSW
- $165,865 - $173,174 a year
- Full-time
- AI
- Leadership
3d
Senior Data Center Capacity Delivery Manager, AUS
Anthropic —Sydney NSW
- Hybrid work
- Education
- Bachelor's degree
- Construction
- Parental leave
Postdoctoral Research Associate in Medicinal Chemistry
University of Sydney —Camperdown NSW
- $117,936 a year
- Full-time
- Doctoral degree
- Research
- University
3d
NSLHD - Visiting Medical Officer - Psychiatry - Hornsby Ku-ring-gai Mental Health Service (Apply via eCredential)
NSW Health —Hornsby NSW
- Call employer
- Medicine
- Communication skills
7d
Expressions of Interest | Consultant, Senior Consultant, Manager, Senior Manager | Real Estate Advisory
BDO —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Health insurance
- On-the-job training
Data Center Electrical Engineer
Anthropic —Sydney NSW
- Hybrid work
- Schematics
- Engineering
- Electrical experience
- Parental leave
Assistant Accountant
ZEISS Group —Macquarie Park NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- Analysis skills
- Health insurance
Research Officer/Senior Research Officer – Protein interactions
The Garvan Institute of Medical Research —Sydney NSW
- Full-time
- Doctoral degree
- Engineering
- Research
- Parental leave
NSLHD - Post Graduate Fellow - Radiology (Interventional) - Royal North Shore Hospital (Apply via eCredential)
NSW Health —St Leonards NSW
- Full-time
- Medicine
- Management
- Patient care
7d
NSLHD - Post Graduate Fellow - Orthopaedic Surgery (Spinal) - Royal North Shore Hospital (Apply via eCredential)
NSW Health —St Leonards NSW
- Part-time
- Medicine
- Management
- Patient care
LAS Veterinary Technician
University of Sydney —Camperdown NSW
- $97,446 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Laboratory
- Nursing
1d
Teacher Special Education - Kingswood High School
Teaching Service —Sydney NSW
- $90,177 - $137,861 a year
- Part-time
- Organisational skills
- Communication skills
9d
Digital Marketing Assistant
Hyecorp Property Group —Chatswood NSW
- Full-time
- Google Suite
- Marketing
- Communication skills
Quick Apply
NSLHD - Visiting Medical Officer - Radiology - BreastScreen NSCC (Apply via eCredential)
Northern Sydney Local Health District —Sydney NSW
- Contract
- Medicine
- Clinic
- Communication skills
1d

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Research Maintenance Coordinator - 6 Month FTC

ISS -
Sydney NSW

Apply Now

Job Details

Contract | Fixed term
4 hours ago

Benefits

Employee discount

Qualifications

Management
Maintenance
CMMS
Administrative experience
Property maintenance
Analysis skills
Communication skills
Property management

Full Job Description

Job no: 540298
Work type: Fixed Term Contract
Location: Sydney
Categories: Facility Management/Engineering, Customer Service

We’re Hiring: Reactive Maintenance Coordinator

Location: Sydney, NSW

Employment Type: Full Time - 6 Month FTC

Industry: Customer Service, Maintenance

Salary: Competitive Package on offer

Be part of something bigger. Be part of ISS.

This role supports Facilities Managers by maintaining real-time visibility of work task status, identifying jobs at risk of SLA or KPI breach, escalating issues, chasing suppliers and quotations, and providing accurate and timely updates to Facilities Managers, customers and end users.

About the Role

This position acts as the central coordination and control point for reactive maintenance works, with end-to-end oversight of all reactive work tasks raised across Prioritised Key Account technical customers. Sitting within the The National Contact Centre (NCC), a centralised, shared services centre located in ISS Australia’s head office in Macquarie Park NSW. The NCC is responsible for providing front line customer care via phone, email, web and mobile self-service portals. The NCC is operational 24/7.

What you’ll do

Customer Service
- Represent ISS as a professional, solutions‑focused partner supporting technical service delivery and contract performance.
- Build strong stakeholder relationships with Facilities Managers, customers, end users, suppliers and internal teams.
- Provide timely, accurate updates on reactive tasks, including status, risks, delays and required actions across phone, email and CMMS.
- Maintain high communication standards
Workflow Management
- Manage reactive work lifecycle from task creation and assignment through to completion and closure.
- Monitor all active works across priority levels to ensure compliance with KPIs, SLAs and escalation pathways.
- Identify and resolve blockers for tasks at risk due to access issues, supplier delays, approvals or quotation hold‑ups.
- Chase supplier performance by securing attendance, updates, completion details, service reports and quotes, escalating non‑performance when required.
- Provide structured stakeholder updates on task status, risks, required actions and expected completion timeframes, acting as a first escalation point for complex issues.
- Maintain accurate task records including prioritisation, status updates and jeopardy reporting across internal and external systems.
Technical Jeopardy Management
- Monitor all active reactive work tasks across the portfolio and identify jobs at risk of SLA or KPI breach
- Maintain a live jeopardy register or dashboard for at-risk (all priority levels as per relevant contract KPI matrix)
- Meet with supplier representatives as required alongside supplier performance manager
- Scope management and budget discipline
National Contact Centre (NCC) Operations

What We’re Looking For

Strong understanding of Microsoft 365 products, work order systems and related reporting tools
Experience in service coordination, facilities support, property maintenance administration, or a comparable operational environment. Preferable 3-5 years’ experience
Understanding of maintenance coordination processes, work order lifecycle management and reactive works administration
Experience managing multiple reactive work tasks, escalations, supplier follow-ups and updates while adhering to KPIs and SLAs in a high-volume environment
Strong planning, organisational and analytical skills
Excellent communication skills, written and verbal, with the ability to provide clear and accurate status updates
Ability to work autonomously and in a team as required
Experience in managing challenging situations, competing priorities and issues at risk of KPI or SLA breach
Ability to work to tight timeframes, maintain accuracy and manage customer and stakeholder expectations in a fast-paced operational environment
Desirable knowledge of facilities management, property maintenance, technical services or related operational environments

Why Join Us?

Exclusive staff discounts with a wide range of partners.
Learning & development programs to support your career growth.
Global career pathways – opportunities to grow within ISS worldwide.
A positive team culture where your success is celebrated.

How to Apply:
Click on the 'apply' link and complete the online application.

Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted

Advertised: 18 Jun 2026 AUS Eastern Standard Time
Applications close:

Apply Now

Refine Your Search

research facility technical jobs in parramatta, nsw

Research Maintenance Coordinator - 6 Month FTC

NSLHD - Post Graduate Fellow - Radiology (Interventional) - Royal North Shore Hospital (Apply via eCredential)

Desktop Support Engineer

Senior Research Assistant

Postdoctoral Research Fellow in Extracellular Vesicle Analysis

Cloud Engineer

Principal Cyber Security Engineer

Senior Data Center Capacity Delivery Manager, AUS

Postdoctoral Research Associate in Medicinal Chemistry

NSLHD - Visiting Medical Officer - Psychiatry - Hornsby Ku-ring-gai Mental Health Service (Apply via eCredential)

Expressions of Interest | Consultant, Senior Consultant, Manager, Senior Manager | Real Estate Advisory

Data Center Electrical Engineer

Assistant Accountant

Research Officer/Senior Research Officer – Protein interactions

NSLHD - Post Graduate Fellow - Radiology (Interventional) - Royal North Shore Hospital (Apply via eCredential)

NSLHD - Post Graduate Fellow - Orthopaedic Surgery (Spinal) - Royal North Shore Hospital (Apply via eCredential)

LAS Veterinary Technician

Teacher Special Education - Kingswood High School

Digital Marketing Assistant

NSLHD - Visiting Medical Officer - Radiology - BreastScreen NSCC (Apply via eCredential)

I want to receive the latest job alert for research facility technical in parramatta, nsw

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