In-Demand Customer support technical specialist Jobs in Paradise Sa

Lead Team Lead Operations Coordinator
Employment Hero —Edinburgh SA
- Full-time
- Analysis skills
- AI
- Communication skills
4h
Warehouse - Warehouse Supervisor
Capital Transport Group —Wingfield SA
- Full-time
- Communication skills
Quick Apply
Configuration and Data Management Specialist
KBR —Adelaide SA
- Full-time
- Engineering
- Data analysis skills
- Agile
- Parental leave
Field Services Specialist
Geotab —Greater Adelaide SA
- Hybrid work
- Google Suite
- Customer service
- Engineering
Quick Apply
3d
Early Career Engineers (Electrical & Electronic)
Ultra Maritime —Greater Adelaide SA
- Weekend availability
- Bachelor's degree
- Communication skills
Cyber Engineer
Lockheed Martin Australia —Edinburgh SA
- Full-time
- Hybrid work
- Writing skills
Senior Mobility Specialist
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
Quick Apply
Senior Technical Project Manager
Swordfish Computing —Greater Adelaide SA
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
Clinical Consultant - Sports Medicine
Stryker —Adelaide SA
- Temporary
- Communication skills
- Health insurance
- Parental leave
RF/TM Specialist Engineer
Raytheon —Mawson Lakes SA
- Full-time
- Engineering
- Systems design
- Bachelor's degree
Mobile Claims Specialist
EML —Greater Adelaide SA
- Full-time
- Customer service
- Computer skills
- Work from home
- Parental leave
Senior Underwriter
Benefact Group —Adelaide SA
- Monday to Friday
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Manager - Data Migration
Australia Red Cross —Greater Adelaide SA
- Part-time
- Hybrid work
- CRM software
- Azure
- AWS
- Annual leave
- Employee assistance program
5d
Channel Account Manager (Adelaide)
Pax8 Global —Greater Adelaide SA
- Full-time
- Management
- Salesforce
- Presentation skills
- Health insurance
Account Executive
ASI Solutions —Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Parental leave
Quick Apply
13d
Senior IT Project Manager
Australia Red Cross —Greater Adelaide SA
- Full-time
- Hybrid work
- Computer Science
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance program
5d
Senior Network Solution Architect
Babcock International —Keswick SA
- Analysis skills
- Communication skills
- Annual leave
- Parental leave
Senior Hardware Engineer
Saab —Greater Adelaide SA
- ERP systems
- Communication skills
- Annual leave
11d
Field Service Technician - DIDO
Sandvik —Greater Adelaide SA
- Full-time
- Communication skills
- Wellness program
- Parental leave
11d
Technology Advisory Manager - Emerging Tech, Architecture & Education
KPMG Australia —Greater Adelaide SA
- Full-time
- Azure
- PMP
- AWS
- Parental leave
Quick Apply

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Lead Team Lead Operations Coordinator

Employment Hero -
Edinburgh SA

Apply Now

Job Details

Full-time | Contract
4 hours ago

Qualifications

Incident management
Analysis skills
Incident response
DNS
AI
Communication skills

Full Job Description

AI Job Summary

Must hold a current TSPV Security Clearance and be willing to undergo OSA before commencement.
Experience coordinating complex operational activities across multiple teams and stakeholders in a fast-paced setting.
Strong written/verbal skills; prepare executive reports/briefs and deliver clear stakeholder communications.

Role Type

On-site • Contract • Full-time • Mid-level Senior

Description

About Us

IAG Defence & National Security (DNS) is part of IAG, a specialist advisory firm supporting complex infrastructure, Defence and national security programs across Australia.

Our DNS team works closely with Commonwealth agencies and industry partners to deliver specialist expertise into nationally significant programs. Our success depends on our ability to identify, engage and mobilise highly specialised talent quickly and effectively. IAG is recognised as Veteran Friendly Employer under the Veteran Employment Program.

The Role

Based in Edinburgh, South Australia, we are seeking an experienced Operations Coordinator to support the coordination of operational activities within a fast-paced and highly collaborative environment.

This role is responsible for planning and coordinating operational workflows, managing escalations, supporting incident response activities, and ensuring effective communication across a broad range of stakeholders.

Working closely with technical teams, leadership and customers, you will coordinate activities across multiple work areas, assist in the management of operational incidents, and support the delivery of timely and effective responses to complex issues. You will play a key role in facilitating stakeholder engagement, preparing operational reports and briefings, and supporting decision-making through the analysis and communication of critical information.

The role also involves contributing to incident management processes, reviewing service disruptions and availability issues, identifying trends and risks, and supporting the implementation of remedial actions and continuous improvement initiatives. This is an excellent opportunity for a professional who thrives in operational environments where coordination, communication and sound judgement are critical.

About You

You are an experienced operations, incident management or service delivery professional (TSPV cleared) with a proven ability to coordinate complex activities across multiple teams and stakeholders. You are highly organised, adaptable and capable of managing competing priorities while maintaining a focus on operational outcomes.

You possess strong written and verbal communication skills and have experience preparing executive-level reports, briefs, situation updates and stakeholder communications. You are comfortable translating complex technical or operational information into clear, concise messaging tailored to a range of audiences, including senior leaders.

You are a confident stakeholder manager with the ability to build productive relationships, negotiate outcomes and influence decision-making across diverse groups. Your collaborative approach enables you to effectively coordinate activities, facilitate engagements and support successful operational outcomes.

You have strong analytical and investigative skills, with the ability to assess complex information, determine the significance and impact of incidents or service disruptions, and provide well-considered recommendations for corrective action. Experience supporting incident response, operational coordination, service management or cyber security environments will be highly regarded.

To be successful, you will demonstrate sound judgement, resilience under pressure and a proactive approach to problem solving within a dynamic and mission-focused environment.

Mandatory Requirement: Candidates must hold a current TSPV Security Clearance and be willing to undergo an Organisation Suitability Assessment (OSA) prior to commencement.

What we offer

With offices in Perth, Brisbane, Melbourne, Sydney, and Canberra, we’re a tight-knit team, working across some of Australia’s most critical infrastructure and Defence projects. We come from diverse backgrounds and pride ourselves on our flexible, supportive and collaborative team culture. We can offer great work, great people, great culture, great conditions, and an all-round great time, whilst you go about developing a great career in this space.

As part of IAG, you’ll be joining a team of more than 250 professionals’ working across a range of integrated workstreams in a friendly and approachable environment.

Apply Now

Refine Your Search

customer support technical specialist jobs in paradise sa

Lead Team Lead Operations Coordinator

Warehouse - Warehouse Supervisor

Configuration and Data Management Specialist

Field Services Specialist

Early Career Engineers (Electrical & Electronic)

Cyber Engineer

Senior Mobility Specialist

Senior Technical Project Manager

Clinical Consultant - Sports Medicine

RF/TM Specialist Engineer

Mobile Claims Specialist

Senior Underwriter

Manager - Data Migration

Channel Account Manager (Adelaide)

Account Executive

Senior IT Project Manager

Senior Network Solution Architect

Senior Hardware Engineer

Field Service Technician - DIDO

Technology Advisory Manager - Emerging Tech, Architecture & Education

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