In-Demand Team leader call centre Jobs

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Team Leader
The Salvation Army —Karratha WA
- Full-time
- First Aid Certification
- Social Work
- Communication skills
- Parental leave
- Employee assistance program
Account Development Representative (Appointment Setter)
Thryv —Remote
- From $70,750 a year
- Weekend availability
- Remote
- Hospitality
- Work from home
Quick Apply
Customer Contact Team Officer
NSW Trustee and Guardian —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
2h
Receptionist
Schools of Early Learning —North Fremantle WA
- $28 - $31 an hour
- Part-time
- Childcare
- Administrative experience
- Working with children
- Free parking
- Employee discount
Quick Apply
Client Care Counsellor
Telus Health —Brisbane QLD
- Full-time
Case Coordinator SAT
Department of Justice —Western Australia
- $86,439 - $92,795 a year
- Full-time
- Case management
- Annual leave
- Gym membership
8d
Call Centre Appointment Setter – No Cold Calling | Base + Commission + Bonuses
Belouis Investment Group —Upper Coomera QLD
- $28 - $32 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
Quick Apply
3d
Medical Receptionist
I-MED Radiology Network —Canberra ACT
- Customer service
- Organisational skills
- Communication skills
12d
Internal Claims Adjuster
Crawford & Company Australia Pty Ltd —New South Wales
- Full-time
- Customer service
- Communication skills
Quick Apply
Client Services Team Leader
HUB24 —Sydney NSW
- Full-time
- Financial services
9d
Admissions Team Leader
Keypath Education —Melbourne VIC
- Remote
- Sales
- Master's degree
- Recruiting
- Work from home
- Employee assistance program
Sales Travel Consultant
Flight Centre Brand —Ballarat VIC
- $70,000 - $138,000 a year
- Full-time
- Organisational skills
- AI
- Employee discount
Room Leader - Surfers Paradise
Rise Early Learning Pty Ltd —Surfers Paradise QLD
- $76,000 - $80,000 a year
- Full-time
- Childcare
- First Aid Certification
- In-person
Quick Apply
11d
Team Leader
Anglicare —Winmalee NSW
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Employee assistance program
8d
Educational Leader
Green Leaves Early Learning Centres —Queensland
- Part-time
- First Aid Certification
- Employee discount
Quick Apply
Pantry Manager
Compass Group Australia —Melbourne VIC
- $34 an hour
- Part-time
- Hospitality
- Management
- Recruiting
Early Intervention Facilitator (Intake Team)
BUSHkids —Maroochydore QLD
- Up to $81,677 a year
- Part-time
- Office
- Microsoft Office
- Working with children
- Parental leave
Assistant Centre Manager
Kingswim —Deakin ACT
- $33.31 an hour
- Full-time
- Health insurance
- On-the-job training
8d
Customer Service Representative
TAFE NSW —Macksville NSW
- $70,926 - $78,289 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
8d
Customer Service Centre Consultant
Toll Group —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
- Time management

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Team Leader

The Salvation Army -
Karratha WA

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Salary packaging

Qualifications

Driver Licence
First Aid Certification
Social Work
Working with Children Check
Communication skills

Full Job Description

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Team Leader – Family Violence

Karratha Women and Children’s Centre, WA

Permanent full- time (flexible to 0.6 FTE)

SCHADS Level 6.1

Why this role matters

At the Karratha Women and Children’s Centre, women and children arrive in moments of uncertainty, fear and transition. Your leadership helps shape what happens next.

Every day in this role contributes to safety, stability and a fresh start for families. The impact is real and lasting.

As Team Leader, you guide the service with steadiness and clarity. You support your team to respond with confidence and compassion, creating an environment where women and children feel safe and supported. Your leadership shapes the early stages of their recovery and influences how families experience their first moments of safety, stability and hope.

About the role

You will lead the day‑to‑day operations of a specialist family violence service that includes crisis accommodation, case management, outreach and after‑hours response. You will support your team to deliver child‑focused, trauma informed and strengths‑based practice to women, children and young people experiencing or escaping family and domestic violence.

Alongside operational oversight, you will nurture a reflective, supportive team culture, build strong relationships with key partners and contribute to ongoing service development and quality improvement.

This permanent full-time position is within the Karratha Women and Children’s Centre, reporting to the Program Manager. Pay is in accordance with SCHADS Level 6.1. We are open to negotiating part-time arrangements down to 0.6 FTE (22.8 hours per week) for the right candidate.

How you will make an impact

Lead, support and develop a team of Family Violence Practitioners and Family Support Workers

Hold oversight of daily service operations, ensuring a calm, safe and responsive environment

Strengthen trauma informed, child‑focused and strengths‑based practice across the team

Provide guidance on complex case work, risk assessment and safety planning

Build strong, respectful relationships with community partners and sector agencies

Support reflective practice, team wellbeing and a culture of learning

Manage incidents, risk and safety in line with TSA and government processes

Carry a small caseload to stay connected to frontline work and client experience

Contribute to service improvement, innovation and quality outcomes

Contribute to the on-call roster providing support to the 24/7 operations

What you will bring

A degree in Social Work

Experience in the family violence sector, ideally within crisis or residential settings

A steady, supportive leadership style that brings out the best in people

Confidence in guiding complex case work and navigating risk

Strong communication and relationship‑building skills

The ability to balance operational needs with human needs

A commitment to culturally safe, inclusive and person‑centred practice

The capacity to hold boundaries, lead with empathy and stay grounded in challenging moments

WA Working with Children Check (or willing to obtain)

Current Drivers Licence

First Aid and CPR Qualification

What we offer

NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free)

Flexible working arrangements

Employee Assistance Program – confidential counselling service

Financial, retail and lifestyle discounts

Discounted health and fitness programs through Fitness Passport

Up to 8 weeks of leave per year through our purchase leave scheme

Generous parental leave (12 weeks)

Up to 5 days paid leave per year to support a Salvation Army program or activity

A supportive, inclusive culture with passionate and dedicated team members

The opportunity to make a meaningful difference through your contribution to family violence services

How to apply

If you are a grounded, compassionate leader who wants to make a real impact in the lives of women and children, we would love to hear from you. Please submit your application, including a resume and cover letter outlining your suitability for the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

Apply Now

Refine Your Search

team leader call centre jobs

Team Leader

Account Development Representative (Appointment Setter)

Customer Contact Team Officer

Receptionist

Client Care Counsellor

Case Coordinator SAT

Call Centre Appointment Setter – No Cold Calling | Base + Commission + Bonuses

Medical Receptionist

Internal Claims Adjuster

Client Services Team Leader

Admissions Team Leader

Sales Travel Consultant

Room Leader - Surfers Paradise

Team Leader

Educational Leader

Pantry Manager

Early Intervention Facilitator (Intake Team)

Assistant Centre Manager

Customer Service Representative

Customer Service Centre Consultant

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