In-Demand Technical support Jobs in Braeside Vic

Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Desktop Support Officer - Education
Centorrino Technologies —Belgrave VIC
- $65,000 - $70,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
2d
IT Support Engineer (Field)
ITConnexion —Melbourne VIC
Desktop Support Officer - Embedded - Part Time
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Part-time
- Communication skills
Quick Apply
2d
Project Engineer, Technical Support
Schneider Electric —Melbourne VIC
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Opportunities for advancement
Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
9d
Network Administrator
BluBiz Solutions —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Management
- Computer Science
- English
Quick Apply
IT Support Engineer
Adore Beauty —Melbourne VIC
7d
Desktop Support Officer
Axiom Technologies —Melbourne VIC
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
Desktop Support Technician
RACV —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Communication skills
1d
Engineer - Field IT Support
Johnson Controls —Scoresby VIC
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
Computer Network Support
Medical iT —Melbourne VIC
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
eLearning Engagement & IT Support Officer
Acknowledge Education —Melbourne VIC
- Full-time
- Customer service
- Working with children
- Organisational skills
- Health insurance
Quick Apply
3d
Technical Implementation & Support Engineer (APAC)
Nicolab —Melbourne VIC
- Part-time
- Remote
- Management
- Education
- Bachelor's degree
- Annual leave
- Referral program
Quick Apply
2h
Desktop Support Engineer
BluBiz Solutions —Melbourne VIC
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Paid training
Help Desk Technician
ALSTOM —West Melbourne VIC
9d
Graduate IT Service Desk Analyst
FYFE —Melbourne VIC
- Computer Science
- Communication skills
- Paid training
- Parental leave
11d
Technical Support Engineer
Infios —Melbourne VIC
- Full-time
- Computer Science
- Data analysis skills
- SQL

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Network Support Level 1

Medical iT -
Melbourne VIC

Apply Now

Job Details

Qualifications

Microsoft Outlook
Customer service
Writing skills
English
Microsoft Exchange
Microsoft Office
Dental software
Education
DNS
Diploma
Communication skills

Full Job Description

About the business
Who We Are

We are a rapidly growing and innovative Medical & Corporate IT managed services company with offices based in NSW, ACT & VIC. As a company we have been enjoying growth every month for the past 24 months and looking to expand the support desk team. We have a great team culture, a team working environment hosted in new offices and complimented with excellent relationships with our clients. We work closely with our staff and invest time in developing them with weekly training & development. Our Senior IT Engineer team continually looks at innovative solutions available for the medical and dental practices; and in turn trains our support staff. We are very passionate in providing high levels of service and delivery for our clients and have a very low client drop off rate. Be a part of a company that listens to the feedback of their staff and clients and enjoy the success of being apart of our goal in becoming the leader in the Medical IT arena.

About the role

The following tasks will be required in your day to day role;

Dealing directly with clients and providing day-to-day support, rectification and maintenance of IT equipment and Network infrastructure.
Able to conduct Installation of office 365 and proficient with outlook and email configurations.
Providing help desk support and work with IT troubleshooting desktop, thin clients, remote user’s.
Understanding of network infrastructure i.e. DNS, IP Address, Subnets etc.
Be able to repair PC and change RAM, Hard Drives and other hardware components.
Experience working with Backup Nas, Synology, QNAP and other onsite backup systems.
Evaluating PC and Networking hardware and Peripherals as part of a project team to carry out IT
Experience with working with network printers, Dymo printers and USB printers.
Assisting Engineers with network deployments on projects.
Providing support to networks – Windows and Apple Devices.
Opening ports on router and level 1 router support
Attending onsite for computer or server breakdown scenarios.
Worked with Firewalls Cisco, Fortinet, Watch Guard, Sophos, draytek
Maintaining appropriate configuration standards and procedures of all IT Hardware and software both Server and Desktop;
Providing Desktop Support to PC’s and Thin Clients, laptops,
Working with smart switches and POE switches
Installing anti-virus endpoints and experience with working cloud based antivirus
Managing incoming daily support matters- Email and telephone
Providing polite conduct with all clients – acknowledge that our clients may not understand IT.
Conducting scheduled network maintenance’s on Servers and PC’s
Learn and assist with Implementing Windows Server and Terminal server environments
Learn how to configure cloud environments on multiple platforms
Providing customers support on Cloud based server environments
Data entry and updating client configuration and documentation.
Working with support related items for Office 365 and Microsoft Exchange Online services
Monitor Backups Onsite and offsite backup systems.
Monitoring Network security and report threats.
Managing Virtualised Servers and work with troubleshooting.
Understanding of Medical Director, Pracsoft, Bluechip, Genie, Shexie, Dental 4 Windows are skills that very advantageous not essential
Experience or understanding with Apple products and networks – desired

Skills and experience

Clear communication & be able to articulate professionally with clients.
Proficient English-compulsory requirements
Proficient email writing and correct grammar writing skills.
Customer service orientated.
Attention to detail and good follow up skills
Multi task and work well under pressure.
Be able to juggle multiple tickets and tasks
Attention to detail
Very organised
Manage incoming daily support matter
Polite conduct with all Clients
Be extremely organised and communicate with the account managers. (Communication Skills, good English)
Report back feedback and update on changes.

Essential Requirements:

Tertiary Education, Diploma, Degree Qualification or equivalent

Apply Now

Refine Your Search

technical support jobs in braeside vic

Network Support Level 1

Data Center IT Support Engineer, MEL - DCO

Desktop Support Officer - Education

IT Support Engineer (Field)

Desktop Support Officer - Embedded - Part Time

Project Engineer, Technical Support

Associate Technical Support Engineer, Supercharger

Network Administrator

IT Support Engineer

Desktop Support Officer

Desktop Support Technician

Engineer - Field IT Support

Computer Network Support

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

eLearning Engagement & IT Support Officer

Technical Implementation & Support Engineer (APAC)

Desktop Support Engineer

Help Desk Technician

Graduate IT Service Desk Analyst

Technical Support Engineer

I want to receive the latest job alert for technical support in braeside vic

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