Platform Engineer
Your new team:
Join the Technical Services team within Technology's Technical Infrastructure department, where you'll work alongside specialist engineers delivering critical platform services across on-premise and hybrid cloud environments. This team owns the backbone of A&G's technology infrastructure — from Microsoft, VMware and Citrix platforms to cloud services and security solutions. As a team, we're passionate about innovation, continuous improvement, and building platforms that enable the business to deliver Australia's best insurance experience. You'll be supported by a Platform Team Leader and collaborate across infrastructure teams to drive automation, reliability, and performance improvements that help us achieve our 2025 Vision.
The role:
As a Platform Engineer, you'll take ownership of critical technology platforms, driving their performance, stability, and security while championing continuous improvement. This role is perfect for an engineer who thrives on end-to-end ownership and loves solving complex technical challenges.
- Own platform performance, stability, and security, driving continuous improvement initiatives that enhance reliability, scalability, and efficiency
- Create technical roadmaps, plan projects, and implement improvement opportunities across infrastructure platforms
- Participate in cloud migration processes, evaluating and recommending new technologies to improve performance and reduce costs
- Collaborate with infrastructure teams to automate deployment and maintenance processes, ensuring system availability and reliability
- Implement and maintain monitoring, logging, and alerting tools to proactively identify and resolve issues
- Ensure compliance with security policies, industry standards, and regulations
- Provide responsive, specialist technical support to Technology teams as a Subject Matter Expert
- Contribute to building capability in junior staff through knowledge sharing, training, coaching, and mentoring
- Maintain and improve the Infrastructure Technology knowledge base and procedures
What experience you'll bring:
- 4+ years of relevant system engineering, operations, support, or solutions implementation experience
- Advanced system administration, problem solving, and implementation skills across 5 or more of the following: Microsoft (Active Directory, SQL Server, Windows Server), VMware vSphere, NetApp Storage, Citrix DaaS, Google Workspace, Cohesity, Systems Automation/Scripting (Windows), enterprise monitoring suites (SolarWinds, New Relic), Microsoft 365 Administration, Power BI Administration, Security Platforms (CrowdStrike, CyberARK, Okta), Cloud Platforms (AWS, Azure, GCP), SCCM/WSUS, or ITIL 4
- Excellent knowledge of systems security, administration practices, standards, and policies
- Strong stakeholder management and excellent written and verbal communication skills, with the ability to articulate technical solutions to both business and technical audiences
- Ability to manage multiple requests and problems simultaneously within prioritised frameworks
- Knowledge of waterfall and agile project management frameworks
- Strong delivery outcomes and customer service focus
- Relevant tertiary qualifications or industry certifications (Microsoft 365 Endpoint Administrator/AZ-104, VMware VCP, AWS Solution Architect/SysOps, or security certifications highly regarded)
Location
Based in Toowong, just 4 km from the Brisbane CBD with excellent public transport access and easy parking. Our modern office at Toowong Village tower features secure bike storage, showers, outdoor spaces, collaborative work areas, and is surrounded by retail, restaurants and amenities, with mountain and Brisbane River views.
The benefits of working at A&G
- Performance bonuses and rewards for hard work
- Work from home up to two days per week after probation
- Volunteer days, additional paid 'ME' day, paid parental leave, and option to purchase extra leave
- Learning and professional development opportunities
- A&G Difference program — volunteer, fundraise and support causes you're passionate about
- Wellbeing support including healthy mind and body hub, mental health services, and fitness discounts
- On-site events, family fun days, and annual celebrations
- Discounts on insurance products and exclusive retail, hospitality and other partner offers Australia-wide
About us
Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance through our multi-award-winning brand Budget Direct and partnerships with ING, Qantas, and Coles Insurance. We're passionate about creating a great place to work for all and value individual differences. If you're ready to help us become Australia's best insurer, apply today.
A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.
Internal Applicants: Please ensure your manager is aware of your application.
We are accepting referrals for this position. Know someone with the right skills? Encourage them to apply and advise our recruitment team.
