In-Demand Dynamics technical lead managed services Jobs

Customer Success Manager
NEC Corporation —Darwin NT
- Management
- Communication skills
- Health insurance
- Parental leave
14d
Principal Materials Officer
Queensland Government —Queensland
2d
Director Green Energy
Department of Water and Environmental Regulation —Perth WA
- $171,519 - $185,781 a year
- Urgently hiring
- Leadership
Project Coordinator (Infrastructure)
Child and Adolescent Health Service —Perth WA
- $135,972 - $140,644 a year
- Full-time
- Remote
10d
Project Director/Team Lead- Urban Development
Arcadis —Melbourne VIC
- Management
- Business development
- Leadership
3d
People & Culture Manager
Datacom —Sydney NSW
- Hybrid work
- AI
- Communication skills
- Negotiation
Quick Apply
Associate Director - Strategic Propositions
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Research
- Leadership
- Communication skills
Quick Apply
Project Manager (Infrastructure)
Child and Adolescent Health Service —Perth WA
- $158,564 - $167,547 a year
- Full-time
- Remote
- Leadership
- Negotiation
10d
Project Manager
Metrea Management LLC —Brisbane QLD
- Contract
- Management
- PMP
- Engineering
- Health insurance
- Annual leave
10d
Department Team Leader
Anaconda —Queensland
- Full-time
- Sales
- Merchandising
- Supervising experience
- Profit sharing
Channel Account Manager (Melbourne)
Pax8 Global —Melbourne VIC
- Full-time
- Management
- Salesforce
- Presentation skills
- Health insurance
Strategic Account Manager, Enterprise
Block, Inc. —Sydney NSW
- Remote
- Business development
- POS
- AI
- Health insurance
5d
Client Relationship Manager - Vic Mid-Market
Lenovo —Melbourne VIC
- Full-time
- CRM software
- Sales
- Master's degree
Senior Manager Portfolio Pipeline
Transport For NSW —Macquarie Park NSW
- Full-time
- Leadership
1d
Corporate Secretarial Manager
Grant Thornton Australia —Sydney NSW
- Full-time
- Hybrid work
- In-person
- Leadership
- Health insurance
- Work from home
SAP Technical & Platform Manager
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Recruiting
- Leadership
Manager, Governance, IT Risk and Assurance
Western Sydney University —Parramatta NSW
- $137,681 - $147,032 a year
- Full-time
- University
- No degree
- Communication skills
- Employee assistance program
10d
Account Manager
Quantcast —Sydney NSW
- Full-time
- Hybrid work
- Public speaking
- SQL
- AI
Quick Apply
Strategic Account Manager, Mid Market
Block, Inc. —Melbourne VIC
- Remote
- Hospitality
- Sales
- Business development
- Health insurance
11d
Entry-Level Support Developer
DXC Technology —Greater Adelaide SA
- Overtime
- Azure
- Management
- Customer service

I want to receive the latest job alert for dynamics technical lead managed services

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

dynamics technical lead managed services jobs near

Customer Success Manager

NEC Corporation
Darwin NT

Apply Now

Job Details

14 days ago

Benefits

Health insurance
Parental leave
Employee assistance program
Paid volunteer leave
Salary packaging
Insurance services

Qualifications

Management
ITIL
Communication skills

Full Job Description

About the role
As a Customer Success Manager at NEC Australia, you will play a critical role in delivering Managed Services for a government client. Acting as the primary point of contact for core ITIL functions, you will be responsible for overseeing the delivery, performance, and governance of IT Services.

In this role, you will lead and manage a multidisciplinary Service Management team, including Change Coordinators, Service Improvement Leads, Problem Coordinators, and a team of Service Improvement Analysts, ensuring ITIL-aligned processes are effectively executed and optimised.

You will work closely with the customer to address service issues, provide performance reporting, and ensure Service Delivery meets all contractual obligations, while driving continuous Service Improvement across all service management functions.

You will align NEC’s IT services with the customer’s strategic objectives, ensuring solutions are delivered efficiently, cost‑effectively, and in support of broader business goals.

What you'll be doing

Serve as the escalation for core ITIL functions for assigned customers, ensuring their ongoing success and satisfaction
Lead, mentor, and manage service management teams including Change Coordinators, Service Improvement Leads, Problem Coordinators , and a team of Service Improvement Analysts
Oversee Change, Problem, and Continual Service Improvement activities to ensure service stability, availability, and performance
Proactively identify and address customer needs, pain points, risks, and growth opportunities
Collaborate cross‑functionally with implementation, operations, and IT support teams to deliver exceptional customer experiences
Own service governance, including service reviews, reporting, and executive‑level presentations
Provide regular performance reporting and insights to customers and internal stakeholders
Drive continuous improvement initiatives to enhance service quality, efficiency, and customer outcomes
Ability to influence others and present compelling proposals

Skills & Experience

Proven success in a customer‑facing role within the Information & Communication Technology industry, ideally supporting managed services environments
Extensive experience in IT managed services or IT‑focused service delivery environments
Demonstrated capability leading, managing, and developing diverse operational and service management teams
Strong understanding of ITIL practices, particularly Change, Problem, and Continual Service Improvement
Exceptional communication and interpersonal skills, with the ability to build trusted relationships with stakeholders at all levels
Strong passion for delivering outstanding customer experiences and driving long‑term client success
Experience overseeing daily IT operations and service delivery in complex environments
Highly capable of engaging with technical specialists, senior leadership, and customer executives

What's in It for You?

Extra rewards - bonus and wellness days after 6 months
Wellbeing covered - health insurance discounts, EAP support, and wellbeing programs
Work–life perks - 14 weeks paid parental leave, extra leave options, and paid volunteer days
Everyday savings - retail, travel, entertainment and salary packaging benefits

Our Purpose

At NEC, we are committed to creating social values centered on safety, security, fairness, and efficiency, working towards a sustainable world where everyone can achieve their full potential.

If you're ready to join a dynamic and innovative team, apply now for this exciting Customer Success Manager role at NEC Australia Pty Ltd.

NEC is an equal opportunity employer that welcomes and encourages applications from all backgrounds, communities, and industries. We are committed to maintaining a diverse and supportive environment, so we can thrive together!

Apply Now

Refine Your Search

dynamics technical lead managed services jobs

Customer Success Manager

Principal Materials Officer

Director Green Energy

Project Coordinator (Infrastructure)

Project Director/Team Lead- Urban Development

People & Culture Manager

Associate Director - Strategic Propositions

Project Manager (Infrastructure)

Project Manager

Department Team Leader

Channel Account Manager (Melbourne)

Strategic Account Manager, Enterprise

Client Relationship Manager - Vic Mid-Market

Senior Manager Portfolio Pipeline

Corporate Secretarial Manager

SAP Technical & Platform Manager

Manager, Governance, IT Risk and Assurance

Account Manager

Strategic Account Manager, Mid Market

Entry-Level Support Developer

I want to receive the latest job alert for dynamics technical lead managed services

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected