ROLE: Lead Technical Trainer (24m)
Location: Sydney & Victoria
Role duration: 24 months
Please note that due to the maximum term contract nature of this role, successful applicants will be engaged via a Volkswagen Group Australia (VGA) approved agency partner and not via VGA directly. Otherwise you will be working onsite/ hybrid at VGA as per typical working arrangements.
About our Company
Volkswagen Group is one of the world's leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands which include Audi, CUPRA, Skoda and Volkswagen.
WHY Aftersales:
The Group Aftersales team is focused on delivering an exceptional ownership experience for customers with Volkswagen, Škoda, CUPRA and Audi vehicles. The team works closely with our dealer network to ensure vehicle servicing, repairs, maintenance, spare parts, accessories, technical support and customer care are delivered to the highest standards for our customers.
About your new role
Reporting to the Manager, Apprentice & Technical Training, you’ll be responsible for the development, delivery and continuous improvement of our Stage 1 Technical Training programs across all VGA brands on a 24 month contract. From apprentices and new technicians to advanced technical learners, you’ll ensure our dealer network has the right skills to meet customer expectations today.
Your main responsibilities will include:
- Design and deliver training: Create engaging programs using adult learning principles, keeping content aligned with evolving factory training standards and new technologies.
- Lead technical capability: Deliver training courses, assessments and mentoring that raise the bar for technical expertise across the network.
- Shape apprentice journeys: Drive recruitment into the Apprentice Specialist Program, support apprentices through their learning, and keep dealers informed on progress.
- Oversee training operations: Manage training facilities, equipment, vehicles and online learning platforms to ensure professional, market-relevant delivery.
- Coach and support trainers: Mentor Technical Trainers, provide feedback and maintain consistent quality across all Stage 1 programs.
- Collaborate and innovate: Partner with internal teams, dealers and third parties to identify needs, evolve content, and continuously improve training outcomes.
About you
To succeed in this role, you will need to possess the following:
- Solid technical training experience in an automotive environment (apprentices, technicians or service staff) and Technician Qualification
- Strong knowledge of diagnosis, repair procedures and emerging automotive technologies
- Experience in designing and delivering training programs using modern learning techniques
- Confidence mentoring trainers and apprentices, with excellent communication and coaching skills
- Strong organisational skills to manage training schedules, facilities and resource
Our Benefits, Rewards and Recognition include:
- A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities
- A reward and recognition program, made by employees for employees! Includes consistent positive recognition with quarterly and annual awards
- Flexible working arrangements with our hybrid work model balance office and home for ways of working
- Additional leave including VGA Day paid leave day and birthday leave
- Discounts on Audi, CUPRA, Skoda and Volkswagen car purchases
- Free entry to Dubbo and Taronga Zoo for you and your family
Why Volkswagen Group Australia (VGA)?
Working at VGA provides opportunities for growth, personal development, and career opportunities, we also champion a workplace culture that thrives on passion, collaboration, efficiency, mindfulness, authenticity, and innovation.
If this sounds like the role and place for you to drive your career to great heights with a world-class organisation, APPLY NOW!
Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.
To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.
Successful applicants will be required to complete background checks through our external provider as a condition of employment.
If we can provide support with access requirements throughout the recruitment process or answer any role specific enquiries please reach out to our dedicated Recruitment Officer [email protected].
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