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Area Support Officer

Department of Communities -
Midland WA

Apply Now

Job Details

Full-time
$79,604 - $85,350 a year
2 hours ago

Benefits

Health insurance
Annual leave
Employee assistance program
Insurance services

Full Job Description

Area Support Officer

Division: Disability

Position No: Pool Ref COM11026

Salary: Level 2, $79,604 - $85,350 pa + Super - PSCSAA 2024

Work Type: Fixed Term - Full Time, Permanent - Full Time

Location: Midland

Closing Date: 2026-07-03 4:00 PM (YYYY-MM-DD)

The Department of Communities brings together the services and functions of disability services, child protection and family support, community initiatives and regional services reform.

Supported Community Living provides a high quality accommodation service to eligible people with a primary diagnosis of intellectual disability in a number of residential group homes throughout the Perth metropolitan area. Services are designed to meet the 6 National Standards that apply to disability service providers and reflect the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission’s Framework.

Behind Every Great Team is You – Apply Now!

Are you someone who thrives behind the scenes, making sure everything runs smoothly? Your attention to detail and ability to manage competing priorities will directly contribute to the wellbeing and stability of the people we support. If you are ready to make a meaningful impact from behind the scenes, helping frontline teams deliver life-changing support. We want to hear from you!

Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.

The Opportunity

As an Area Support Officer (Rostering Officer) you will be responsible for preparing and managing rosters of shift working staff who support people with disability living in residential settings as delivered by the Supported Community Living program.

As an Area Support Officer (Rostering Officer), you will:

Prepare and publish all Rosters of shift working staff in a timely manner, in consultation with relevant supervisors and managers (Local Area Supervisors and/or Local Area Managers), ensuring that appropriate staffing levels are maintained,
Monitor staffing levels, identifies staffing shortages and, in conjunction with Regional After-Hours Support Officers (RASOs), procures relief staff to ensure staff coverage is maintained in the area facilities at the agreed levels,
Confirm rosters as worked so that workers can be paid electronically,
Liaise with the relevant supervisors and managers, regarding cross-area endorsed movements and deployments of staff and casuals when required,
Respond to enquiries from area staff on ASO (Area Support Officer) related issues and re-directs them as appropriate (e.g. Pay queries that the Local Area Supervisor has not been able to directly resolve).
Share relieving duties with other ASOs in the team.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Kellie Miskiewicz, Manager Operational Practice and Support, on 0461 359 622 or email [email protected].

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months across the Department of Communities.

Join the Department of Communities
Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:

A current resume/CV.

A two [2] page written application addressing all the Essential Work Related Requirements (Selection Criteria) as stated on the JDF.

A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).

An application form (for hard copy applications only).

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact Erin Cronan, HR Advisor, on 0411 570 041 or email [email protected].

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls - 133 677

Speak & Listen - 1300 555 727

SMS relay - 0423 677 767

Benefits of Working With Us

Communities offers you career progression, variety, access to comprehensive learning and development, and great employment conditions. Some of these benefits may include:

4 weeks annual leave,
3 days additional public sector holidays,
12% superannuation, full employer contribution,
Discount on private health insurance,
3 months long service leave for every seven years consecutive service, ·
Eligibility to join the fitness passport program (access to 84 gyms across WA from $16.00 per week),
Free access to a confidential employee assistance program for you and your family, which includes psychology and counselling services,
5 days cultural and ceremonial leave for Aboriginal and Torres Strait Islander employees.

Integrity and Honesty
The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.

Equity and Diversity

Communities welcome applications from people from a diverse range of backgrounds and lived experiences, including Aboriginal and Torres Strait Islanders, people with disability, people with diverse sexualities and genders, youth, women, and people from culturally and linguistically diverse backgrounds.

Please let us know if there are adjustments we can make to allow you to fully participate in the application and interview process, as well as in the workplace. Please contact Erin Cronan, HR Advisor at [email protected] and via phone 0411 570 041.

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.

Attachments:

Application Form

- JDF - Area Support Officer - Level 2

Apply Now

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