In-Demand Executive pastry chef, mcg Jobs in Macleod Vic

Reservations Agent
PULLMAN —East Melbourne VIC
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Employee discount
Quick Apply
Food & Beverage Attendant
PULLMAN —East Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Hotel experience
- Employee discount
Quick Apply

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Executive Pastry Chef, MCG
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Beyond the action on the field, Delaware North offers a variety of retail food and beverage options, premium hospitality, and multipurpose spaces for corporate…
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Reservations Agent

PULLMAN -
East Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Organisational skills
Communication skills
Hotel experience

Full Job Description

Company Description

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

As a Reservations Agent, you will play a vital role in delivering exceptional service and creating memorable experiences for our guests. You will be responsible for handling reservations and inquiries efficiently, ensuring a seamless booking process. Key responsibilities will include (but not limited to):

Managing guest bookings, changes, and cancellations with accuracy and professionalism.
Responding promptly and courteously to guest inquiries via phone, email, and other communication channels.
Providing detailed information on room types, rates, packages, and amenities to assist guests in selecting their ideal stay.
Maintaining up-to-date knowledge of hotel services, promotions, and local attractions to enhance the guest experience.
Ensuring special requests and preferences are noted and communicated effectively to relevant departments.
Collaborating with the front office and other relevant departments to maximise occupancy and revenue.
Delivering exceptional guest service and resolving booking-related issues promptly and effectively and
You will demonstrate a guest-centric approach with a high standard of accuracy and attention to detail.

Qualifications

The successful candidate will possess the following:

Prior experience in a reservations or customer service role within the hospitality industry.
Excellent communication and interpersonal skills.
Ability to work a variety of different shift times.
Strong organisational abilities and attention to detail.
Proficiency in hotel property management systems (PMS) and familiarity with reservations software is an advantage.
A positive and professional manner, with a passion for delivering exceptional guest experiences.

Additional Information

Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.

Quick Apply

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executive pastry chef, mcg jobs in macleod vic

Reservations Agent

Food & Beverage Attendant

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