Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.
Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.
This is your opportunity to make an impact and rise above the possible.
Job posting end date: 06/04/2026
Who we are?
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise.
Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self-automated and driven.
Our culture
Our values of high ambition-always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.
Introduction to the Role
Reporting to the Service Centre Manager you will be assisting our Service Centre operations run efficiently and effectively by providing prudent and prompt administrative support to a wide range of internal stakeholders. This role is a Monday – Friday role base in Henderson
Main Responsibilities
Collage and submit weekly Works in Progress reports to customers
Assist with the administrative duties in relation to contractual obligations, to ensure compliance with agreements
Follow up on job completion and closure and prepare cost summary reports
Monitor orders received and enter into SAP
Assist warehouse teams with data entry and SAP alignment
Create job files in the Repairs database as customer POs are received
Create packing lists and non-sales shipments for movement of goods to be repaired or refurbished.
Monitor facility hours and report to facility manager weekly
Back-order report rectification for all repairs coordinators
Purchase consumables for the workshop
As required, assist with administration, planning, coordinating and reception duties
Collage and printing of reports as required
Arrange travel – car hire, flight accommodation bookings for team members
Provide Workshop Supervisor with weekly job numbers table
Prepare parts requisitions and purchase requisitions, as required
Create demands for parts on Sales orders
Record keeping of environmental KPI’s to assist with quarterly environmental reporting
Other duties, as require, for the aftermarket refurbishment team
The successful candidate will possess the following
Full working rights in Australia and residing in proximity to Henderson location as this role is based at our Service Centre site.
Positive attitude and genuine interest and ideally experience in the repairs/ servicing, warehousing or an OEM space to develop their skills
A supportive nature to undertake a variety of roles as required based on the operational requirements of the team at the time.
Advanced computer literacy skills in MS Office – Word/ Excel
Excellent data entry skills – numerical and alphanumerical
2 years of experience within a professional or office-based service environment
Must have good understanding of English language both written and verbal.
Must have good communication skills.
Ability to solve practical problems and deal with a variety of variables.
SAP software experience would be highly advantageous.
Other Requirements
Must be able to pass random medical and drug tests and complete a pre-employment medical and DAS.
WHAT’S IN IT FOR YOU?
Extensive learning opportunities - ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Wellbeing and safety - benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
Annual bonus - global incentive programs tied to business and performance targets.
Hybrid working possibilities - while we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
Worldwide support - leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.
A thriving culture – we are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
A work environment where safety is always the number one priority – both your physical and mental health is our priority
A competitive base salary reflective of your skills and experience with annual incentive program
Additional Annual Leave benefit - your health and wellbeing is a priority, increase your leave entitlement with every year you work at Metso.
Gender neutral parental leave - 18 weeks paid in full
Paid Volunteer Leave so you can give back to the local community or an organisation of your choice
Comprehensive medical benefits including discounted private health insurance for employees and immediate family
Novated lease - this benefit allows you to save on a new car and potentially enjoy significant tax savings
Various leisure benefits including discounted car rental and accommodation for leisure travel around the world.
Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.
How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people
Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.
Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.
Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.
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