In-Demand Front desk manager Jobs in Parramatta, Nsw

Duty Manager
TFE Hotels —Sydney NSW
- $73,000 - $77,000 a year
- Full-time
Night Manager
Accor Apartments & Realty —Mascot NSW
- Full-time
- Hospitality
- Customer service
- Office experience
9d
Executive Assistant Hotel Manager
TFE Hotels —Sydney NSW
- Full-time
- Management
- Analysis skills
- Team management
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Administration Officer (Full time)
Lady Davidson Private Hospital —Sydney NSW
- Full-time
- Customer service
- Databases
- Administrative experience
Manager on Duty
Marriott International, Inc —Mascot NSW
- Full-time
- Hospitality
- Management
- No experience needed
Community Associate
The Commons —Double Bay NSW
- Full-time
- Google Suite
- Customer service
- Administrative experience
- Parental leave
Quick Apply
14d
Customer Service Manager
Coles Supermarkets —West Ryde NSW
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
19h
Maintenance Manager
TFE Hotels —Sydney NSW
- Full-time
- Hospitality
- Management
- Team management
Duty Manager
Marriott International, Inc —Sydney NSW
- Weekend availability
- Microsoft Office
- Front desk
- Guest services
- Employee assistance program
Guest Service Agent
Stamford Hotels & Resorts —Mascot NSW
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Lodge Manager | Outback Spirit Tours
Journey Beyond —Sydney NSW
- Seasonal
- Hospitality
- Management
- First Aid Certification
Quick Apply
Dental Receptionist/Clinical co-ordinator
Smile Circle —Five Dock NSW
- $35 - $45 an hour
- Part-time
- Medical office experience
- Front desk
- In-person
Quick Apply
Guest Experience Ambassador
Marriott International, Inc —Sydney NSW
- Full-time
- Hotel experience
- Annual leave
- Employee assistance program
Receptionist - Parcel Logistics
CBRE —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Receptionist
In The Picture —Surry Hills NSW
- $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Security Officer - Concierge
Certis Group —Sydney NSW
- 12 hour shift
- CPR Certification
- Customer service
- First Aid Certification
- Opportunities for advancement
Overnight Concierge
Excel Building Management —North Sydney NSW
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
Workers’ Compensation Delivery Lead
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
- Leadership
- Parental leave
- Employee assistance program
Service Advisor
Harmony New Energy Auto Pro Servicing Pty Ltd —Five Dock NSW
- Full-time
- Customer service
- Analysis skills
- Education
Quick Apply

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front desk manager jobs near parramatta, nsw

Duty Manager

TFE Hotels -
Sydney NSW

Apply Now

Job Details

Full-time
$73,000 - $77,000 a year

Full Job Description

We’re looking for a people guru; think Gandhi meets Oprah. #justkidding, we know you’re so much more; although occasional peacemaker and professional problem-solver is certainly part of the job, and we guarantee everyone will want to talk to you!

A magnet for happiness, you authentically get people. You drive and thrive on meaningful connections. It’s why TFE Hotels literally gets people returning time and again for staycations where people come first. Period.

As Duty Manager at Vibe Hotel Sydney, you’re pitch perfect when it comes to understanding and exceeding guest expectations - whether staging a TED Talk, leading the search party for a lost teddy or welcoming VIPs. Of course, in your book, that means every person who walks through our doors, from all walks of life… your team of go-getters included.

You stand out from the herd as a natural-born leader. You listen and learn (your middle name is Empathy). You embrace the ‘big picture’ but don’t skimp on the finer details to keep Front (and back) of House humming.

We recognise and celebrate your uniqueness and promise to give more back. You see, we’re not looking for a short-term relationship, although every day will feel new and exciting with limitless possibilities.

As Duty Manager, duties and responsibilities include but are not limited to the following:

You lead the daily operations of the hotel and are the go-to for the front office team members.
With a hands-on style, you encourage team involvement, initiative and a focus on continuous improvement.
Coordinate tasks for each shift and delegate to Receptionists accordingly.
Ensure smooth sailing of the daily check-in/check-out process, use of guest names, CRM and correct cashiering procedures across F&B outlets (where applicable).
Conduct daily team briefings to share hotel activity e.g. VIPs in house, group movement, promotions, guest feedback.
You know all the room types, rates and hotel services – you’re ready to ‘sell’!
You happily assist guests with special requests (e.g. wake-up calls, transportation, event tickets, restaurant, airline reservations) and make sure they’re followed through and charges raised accordingly.
Resolve guest complaints promptly, efficiently and always with a smile! Also be sure to follow TFE complaint handling guidelines.
You keep the ‘Guest Services Directory’ in the Property Management System (PMS) accurate and up to date, always!
Transition to night shifts is seamless with your communication and handover.
Reporting is your friend – management may ask for up-to-date financial/yield reports regularly or ad hoc.
You handle reservation requests efficiently and friendly – involve your Manager or Reservations team for groups, unusual or difficult requests.
You understand and adhere to TFE hotels credit and account procedures with respect to all cashiering and auditing functions, ensuring guest accounts are accurate and charges are posted prior to checkout.
Audit the daily activity of all Front Office and Food & Beverage (where applicable) operations – check off that everything’s in order.
Assist with team rosters for team, ensuring effective coverage whilst maintaining cost effectiveness – all by Payroll deadline!
Get involved with recruitment, performance reviews and performance management as needed.
Keep you Manager informed of any problems and unusual matters.
Cleanliness and tidiness are a priority – you keep the lobby, front desk and F&B outlet (where applicable) looking immaculate.
This isn’t an exhaustive list – your Manager may have other reasonable tasks or instructions on occasion.

Base salary from $73,000 - $77,000 per annum, excluding superannuation.

Are you ready to dive in and find more? You deserve it.

Apply Now

Refine Your Search

front desk manager jobs in parramatta, nsw

Duty Manager

Night Manager

Executive Assistant Hotel Manager

Guest Services Agent

Administration Officer (Full time)

Manager on Duty

Community Associate

Customer Service Manager

Maintenance Manager

Duty Manager

Guest Service Agent

Lodge Manager | Outback Spirit Tours

Dental Receptionist/Clinical co-ordinator

Guest Experience Ambassador

Receptionist - Parcel Logistics

Receptionist

Security Officer - Concierge

Overnight Concierge

Workers’ Compensation Delivery Lead

Service Advisor

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