In-Demand Serco Jobs | SimplyHired

Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Customer Service Officer
Serco Plc —Murdoch WA
- $34.43 an hour
- Full-time
- Management
- Customer service
- Data entry
Parking Officer
Serco Plc —Murdoch WA
- Part-time
- Outdoor work
- Hospital experience
- Time management
2d
Mobile Road Safety Camera Operator
Serco Plc —Melbourne VIC
- Part-time
- Time management
- Employee assistance program
Training Officer (Facilities Management)
Serco Plc —Melbourne VIC
- Full-time
- Organisational skills
- Cleaning
- Communication skills
- On-the-job training
10d
Procurement Specialist
Serco Plc —Murdoch WA
- Full-time
- Organisational skills
- Business
- Communication skills
Quality & Audit Specialist
Serco Plc —Murdoch WA
- Full-time
- Remote
- Analysis skills
- In-person
- Communication skills
2d
Medical Receptionist
Serco Plc —Campbell ACT
- Part-time
- Customer service
- Administrative experience
- Clinic
- Employee assistance program
Vocational Trainer - Cleaner
Serco Plc —Wooroloo WA
- Full-time
- Supervising experience
- Cleaning
- Communication skills
People & Capability Business Partner
Serco Plc —Dandenong VIC
- Full-time
- Hybrid work
12d
Mobilisation Lead - Operations
Serco Group —Melbourne VIC
- Full-time
- Hybrid work
People & Capability Manager
Serco Plc —Dandenong VIC
- Full-time
- Leadership
Transition Manager
Serco Plc —Wooroloo WA
- Full-time
- No degree
- Construction
- Budgeting
- Employee assistance program
Dental Assistant
Serco Plc —Townsville QLD
- No weekends
- Clinic
- Communication skills
HSE Advisor - Systems & Improvements
Serco Plc —Sydney NSW
- Full-time
- Hybrid work
- Business
Health Clerk
Serco Plc —Larrakeyah NT
- Part-time
- Administrative experience
- No degree
- Communication skills
- Free parking
Assistant Instructor - NSWC
Serco Plc —Rockingham WA
- Full-time
- Communication skills
Assistant Maritime Warfare Instructor
Serco Plc —Watsons Bay NSW
- Full-time
- Microsoft Office
- Communication skills
Clinical Manager (Acacia)
Serco Plc —Wooroloo WA
- Full-time
- Master's degree
- Supervising experience
- Social Work
Modern Workplace Manager (EUC EMM)
Serco Plc —Murdoch WA
- Full-time

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Customer Contact Officer

Serco Plc -
Melbourne VIC

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Job Details

Full-time

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

100% work from home or the potential to work from our Dandenong contact centre (VIC)
Access to our extensive benefits including our rewards and discounts program
A friendly and diverse team with inclusivity and care at the heart of everything we do
Support from a dedicated team of trainers, coaches and team leaders, with comprehensive training and ongoing development to build your skills and confidence
Access to Sonder, our 24/7 Employee Assistance Program, for you and your family.

Make an impact at Serco
Join our team representing a Federal Government agency that supports more than 600,000 Australians, including people living with disability.

You’ll be part of an organisation delivering meaningful services in an environment that values challenge, opportunity and reward.

We’re proud to foster an inclusive workplace where everyone, including individuals with disabilities, can thrive and contribute their unique skills.

As a Customer Contact Officer, you’ll make a real difference in the lives of people with disability by:

Responding to inbound calls and email inquiries regarding support and services associated with our client’s public service
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service
Summarising customers interactions in writing in our operating systems

Serco is a place for you
If you’re passionate about delivering great customer service and keen to grow in a supportive environment, this could be the role for you!

You could be a great fit if you have:

Clear written and verbal communication skills
Empathy, resilience and a genuine desire to help others
A willingness to learn how to navigate multiple screens and information systems… we support your development, so you’ll be ready and confident from day 1
Comfort working within structured procedures and guidelines
To be eligible, you must be an Australian citizen and be willing to:
Complete pre-employment checks, including security and police clearance
Provide evidence of a safe, private workspace at home (photo required)
Complete a short skills assessment and attend an information session about working in a virtual contact centre

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We actively welcome and advocate for people with disabilities and are committed to providing a comfortable, accessible and supportive work environment for everyone.

If you require any modifications or reasonable adjustments to complete this stage of the recruitment process, please contact us at [email protected] or call 1300 306 120. A member of our team will be in touch to assist you.

Impact a better future at Serco.

Apply Now

Refine Your Search

serco jobs

Customer Contact Officer

Customer Service Officer

Parking Officer

Mobile Road Safety Camera Operator

Training Officer (Facilities Management)

Procurement Specialist

Quality & Audit Specialist

Medical Receptionist

Vocational Trainer - Cleaner

People & Capability Business Partner

Mobilisation Lead - Operations

People & Capability Manager

Transition Manager

Dental Assistant

HSE Advisor - Systems & Improvements

Health Clerk

Assistant Instructor - NSWC

Assistant Maritime Warfare Instructor

Clinical Manager (Acacia)

Modern Workplace Manager (EUC EMM)

I want to receive the latest job alert for serco

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