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Implementation Consultant - AUSTRALIA

Zycus
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Category management
SAP HANA
Product demos
AI
Communication skills

Full Job Description

About Us

Zycus is a global leader in Source-to-Pay (S2P) procurement software, helping large enterprises drive efficiency, compliance, and measurable value across their procurement and finance operations. Trusted by leading Fortune 1000 organizations worldwide, Zycus enables procurement teams to move from cost control to strategic value creation.

At the core of Zycus’ platform is Merlin AI, an advanced AI-powered engine that brings intelligence, automation, and predictive insights across the entire procurement lifecycle—from sourcing and contract management to procurement, invoicing, and supplier management. Merlin AI empowers Chief Procurement Officers and finance leaders to make faster, smarter decisions with real-time visibility and actionable insights.

Zycus is consistently recognized by top industry analysts such as Gartner, Forrester, and IDC for its innovation, depth of functionality, and strong customer outcomes. Known for its enterprise-grade solutions, global delivery model, and customer-first mindset, Zycus partners closely with organizations to modernize procurement and unlock long-term business value.

With a strong global presence across North America, EMEA, and APAC, Zycus continues to invest aggressively in product innovation, AI-led capabilities, and brand leadership—shaping the future of intelligent procurement.

We Are An Equal Opportunity Employer:

Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements.

Job Description

Zycus is seeking an experienced Implementation Consultant with strong domain expertise in Source-to-Pay (S2P), Procure-to-Pay (P2P), CLM, and Procurement Transformation. The role requires hands-on configuration and consulting expertise with leading cloud procurement platforms such as Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, or Any ERP Products like SAP HANA etc. The ideal candidate will bring deep process knowledge, strong client management skills, and the ability to deliver successful end-to-end implementations.

Role & Responsibilities

Configuration & Solution Design

Configure procurement modules (Upstream and Downstream) across cloud procurement suites.
Translate business requirements into functional configurations and maintain configuration documentation.
Define, configure, and validate workflows, approval hierarchies, master data, reporting dashboards, and ERP/financial integrations.
Conduct product demonstrations, perform functional testing, and ensure configuration aligns with client needs.
Provide configuration expertise during enhancements, upgrades, and production support.

Implementation & Delivery

Manage end-to-end implementation projects, including design, testing, training, reporting, and post-go-live support.
Drive project delivery ensuring successful, on-time go-live and customer adoption.
Coordinate with client teams and onsite/offshore engagement teams to gather requirements, finalize deliverables, and manage workplans.
Ensure quality delivery of engagements both led by self and executed by reportees.

Consulting & Stakeholder Engagement

Act as a functional SME for Source-to-Pay processes: supplier onboarding, requisitioning, sourcing, contracting, invoicing, and payables.
Conduct business process mapping, gap analysis, and recommend best practices for procurement transformation.
Collaborate with technical and functional teams to ensure alignment with customer objectives and long-term strategy.
Serve as a customer advocate within Zycus for issue resolution and feature prioritization.

Pre-Sales & Support

Support pre-sales activities including RFP responses, client orals, and solution demonstrations.
Manage S2P production support and enhancement requests, partnering with business owners to validate change requirements.
Identify recurring issue patterns and work with product management/engineering for systemic resolution.

Job Requirement

5–15 years of consulting experience in S2P/P2P solutions with IT organizations, consulting firms, or software providers.
5+ years of hands-on experience implementing and configuring Cloud Procurement Suites (Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, or similar).
Proven expertise in solution configuration: workflows, approval hierarchies, master data, reporting dashboards, and ERP/financial system integrations.
Experience in configuring and delivering product demonstrations and managing end-to-end software implementations.
Strong knowledge of procurement processes (upstream & downstream) including sourcing, contracting, supplier management, requisitioning, invoicing, and payments.
Domain expertise in CLM, Supplier Management, Category Management, Spend Analysis, and Procurement Digitalization.
Proven ability to facilitate knowledge transfer and translate complex technical concepts into business benefits.
Exceptional client engagement and communication skills with ability to influence and motivate cross-functional teams.
Demonstrated experience in change management (MOC), business process re-engineering, and gap analysis.
Track record of delivering successful, timely, and high-quality software implementations.

Five Reasons Why You Should Join Zycus:

1. Industry Recognized Leader: Zycus is recognized by Gartner (world's leading market research analyst) as a Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner. Zycus's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.

2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises

3. Fast Growing: Growing Region at the rate of 30% Y-o-Y

4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus

5. AI Product Suite: Steer next gen cognitive product suite offering

About Us:

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

Apply Now

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forward deployed engineer iii, conversational ai jobs in moorabbin, vic

Implementation Consultant - AUSTRALIA

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