In-Demand Program facilitator Jobs in South Melbourne, Vic

Education and Training Manager - HSECi
MetLife —Melbourne VIC
- Full-time
- AI
- Communication skills
- Parental leave
- Employee assistance program
Pathfindr - AI Client Success Lead
Affinda Group —Melbourne VIC
- Full-time
- AI
- Communication skills
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Support Engineer II
LivePerson —Melbourne VIC
- Remote
- Management
- Master's degree
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Senior Learning Business Partner APAC
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Presentation skills
- Bachelor's degree
- AI
- Commuter assistance
- Health insurance
13d
AI Learning Experience & Design Lead | Manager
PWC Australia —Southbank VIC
- Contract
- AI
- Communication skills
4d
Inclusion Support Worker
Extended Families Australia —Blackburn VIC
- $35.15 - $44.59 an hour
- Weekend availability
- First Aid Certification
- In-person
- Employee assistance program
Quick Apply
12d
Senior Sales Enablement Manager
Sinch —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Salesforce
- Master's degree
- Annual leave
- Parental leave
Registered Nurse, Palliative Care
Silverchain —Richmond VIC
- Part-time
- Organisational skills
- Acute care
- Nursing

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Education and Training Manager - HSECi

MetLife -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Parental leave
Employee assistance program
Paid volunteer leave
Life insurance

Qualifications

AI
Communication skills

Full Job Description

General Information

Location

Melbourne, Victoria

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

Posted Date

01-May-2026

Job ID

17410

Description and Requirements

The Education and Training Manager plays a key role in building capability across MetLife’s HSECi team, supporting our partnership with Hostplus to deliver a market‑first service experience for members. Guided by our purpose — always with you, building a more confident future — and our New Frontier strategy, this role focuses on equipping employees with the skills, knowledge and ways of working required to deliver high‑quality, compliant and efficient member outcomes.

You will design, deliver and continuously improve practical learning solutions, leveraging digital and AI‑enabled tools (where appropriate) to enhance learning effectiveness, productivity and engagement in line with MetLife‑approved technologies and governance.

Key Responsibilities

Design and maintain practical training programs aligned to HSECi service models, operational priorities and regulatory requirements.
Deliver and facilitate face‑to‑face, virtual and digital learning solutions, including induction, refresher and upskilling programs.
Develop and refresh learning materials (e‑learning, SOPs, guides, assessments and facilitator content) to reflect process, system and policy changes.
Apply and promote responsible use of MetLife‑approved AI and digital tools (including Microsoft 365 Copilot) to enhance learning outcomes and efficiency.
Monitor and improve training effectiveness using participation data, feedback, quality insights and performance outcomes.

Required Qualifications

Minimum 5 years’ experience in learning and development, with a strong focus on training design and delivery.
Proven instructional design and facilitation capability across in‑person, virtual and digital learning environments.
Practical experience using digital learning platforms and tools, with applied experience using AI tools to support work outputs.
Strong judgement, attention to quality and ability to operate effectively in regulated environments.
Excellent stakeholder engagement, communication and prioritisation skills.

Preferred Qualifications

Tertiary qualifications in Education, Learning and Development or a related discipline.
Certifications in instructional design or digital learning tools.
Experience supporting learning in insurance, superannuation or financial services environments.
Exposure to change, transformation or capability uplift programs within operational teams.

Benefits We Offer

When you join MetLife Australia, you are joining a company that demonstrates holistic care and wellbeing for employees with benefits and programs that address physical, mental, social and financial health. We offer life insurance benefits, generous paid parental leave, market leading menopause and fertility leave, car leasing and more. As well as Employee Assistance Program (EAP), access to 360Health medical support, volunteer leave and study assistance.

About MetLife

Recognised on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Diversity Council of Australia Inclusive Employer Award, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Apply Now

Refine Your Search

program facilitator jobs in south melbourne, vic

Education and Training Manager - HSECi

Pathfindr - AI Client Success Lead

Support Engineer II

Senior Learning Business Partner APAC

AI Learning Experience & Design Lead | Manager

Inclusion Support Worker

Senior Sales Enablement Manager

Registered Nurse, Palliative Care

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