In-Demand Senior/staff devops engineer, trading technology Jobs in Queensland

Customer Support Officer
Swyftx —Brisbane QLD
- Hybrid work
- Customer service
- Communication skills
- Free food
Logistics Coordinator – Pallet Management
Cement Australia —Pinkenba QLD
- Monday to Friday
- Management
- Microsoft Office
- Analysis skills
- Parental leave
- Employee assistance program
Property Manager
Elders —Gladstone QLD
- Full-time
- Communication skills
- Negotiation
- Time management
Java/ Data Backend Engineer (Flink, Spark) - Trading Insights
Binance —Brisbane QLD
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
Quick Apply
Senior Software Engineer (Big Data, Search)
Binance —Brisbane QLD
- Full-time
- Remote
- Systems design
- Master's degree
- AI
Quick Apply
LLM Applied Data Scientist (RAG/ NLP)
Binance —Brisbane QLD
- Remote
- Research
- Master's degree
- Databases
Quick Apply
Senior Software Engineer, Internal Applications (AI Agent)
Binance —Brisbane QLD
- Full-time
- Remote
- Databases
- AI
Quick Apply
Manager - M&A Transaction services
Deloitte —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Excel
- Finance
- Parental leave
Golang Developer, Binance Square
Binance —Brisbane QLD
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
Quick Apply
Senior Java Engineer- South Bank, QLD
FCM —South Bank QLD
- Full-time
- Azure
- Management
- SQL
- Health insurance
- Parental leave
Delivery Driver
Linde —Bohle QLD
- Customer service
- Parental leave
Store Yard Driver
Linde —Bohle QLD
- Customer service
- Parental leave
Senior Android Architect (Performance Optimization/AI)
Binance —Brisbane QLD
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
- Work from home
Quick Apply
Java Backend Engineer (Spring boot, Cloud, AI/Big Data) - Treasury Management Systems
Binance —Brisbane QLD
- Full-time
- Remote
- Azure
- AWS
- Analysis skills
Quick Apply
Android Architect (BigPay, Binance Chat)
Binance —Brisbane QLD
- Full-time
- Remote
- Computer Science
- Engineering
- Master's degree
- Work from home
Quick Apply
Salesperson - Computers
Joyce Mayne —Garbutt QLD
- Weekend availability
- Customer service
- Communication skills
- Employee discount
13d
Senior Data Analyst (AI Compliance)
Binance —Brisbane QLD
- Full-time
- Remote
- Engineering
- SQL
- Analysis skills
Quick Apply
Technician
Harvey Norman —Bundall QLD
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis
Binance —Brisbane QLD
- Full-time
- Remote
- SQL
- Analysis skills
- Financial services
Quick Apply
Salesperson
Harvey Norman —Browns Plains QLD
- Weekend availability
- Customer service
- Communication skills
- Employee discount

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senior/staff devops engineer, trading technology jobs near queensland

Customer Support Officer

Swyftx -
Brisbane QLD

Apply Now

Job Details

Benefits

Free food

Qualifications

Customer service
Communication skills

Full Job Description

Excellent career growth, mentoring and development opportunities
A fun, supportive and collaborative team culture
Hybrid working 2 days per week in our Milton office, plus a weekly catered lunch

At Swyftx, we’re not just building a fintech scaleup - we’re helping shape the future of Australia’s digital currency industry and its integration with traditional finance. With over one million users and a global presence, we operate in a fast-paced, ever-evolving environment where adaptability and strategic thinking are essential.

As a Customer Support Officer at Swyftx, you’ll play a pivotal role in delivering exceptional customer experiences across every stage of the customer journey. Through proactive engagement across phone and live chat channels, you’ll support our customers with professionalism, empathy and efficiency while helping us create an industry-leading support experience.

Please note this is a Brisbane based role, and we have hybrid working, with two days per week in our beautiful Milton office.

Some of your key responsibilities in this role will include:

Deliver exceptional customer support across Swyftx’s omnichannel platforms, including phone, live chat and email, ensuring positive customer outcomes.
Proactively engage with customers through outbound calling activities, including KYC calls, onboarding support and customer outreach initiatives.
Build strong rapport with customers while troubleshooting enquiries, identifying solutions and aiming for first point of contact resolution wherever possible.
Support onboarding and verification processes by assisting customers with KYC and compliance requirements.
Accurately document customer interactions, enquiries and outcomes within CRM systems and internal platforms.
Gather customer feedback and identify opportunities to continuously improve the customer experience across our products and services.

To be successful you will have:

Previous experience in a customer service or customer support environment, ideally within fintech, finance or cryptocurrency.
Strong phone-based customer service experience with confidence handling high volumes of customer interactions across phone, email and live chat channels.
Excellent verbal and written communication skills, with the ability to quickly build rapport and deliver positive customer experiences.
Strong problem-solving skills with the ability to troubleshoot issues, think critically and remain calm under pressure in a fast-paced environment.
High attention to detail, confidence working across multiple systems and technologies, and the ability to work effectively towards KPI’s and performance targets.
A positive, proactive and customer-centric approach to work, with strong teamwork and collaboration skills.

Some of our perks and benefits include:

Hybrid working, with two days per week from our beautiful Milton office.
Unlimited fee-free trading.
Career growth and formal leadership training programs.
Social activities, game breaks and recognition awards.
An inhouse barista and fully stocked kitchen.
Weekly catered lunches on a Wednesday.

At Swyftx, we believe great teams are built on diverse perspectives, experiences and ideas. We’re committed to creating an inclusive environment where people feel supported, valued and empowered to do their best work.

If you are driven by excellence, a deep commitment to integrity, and an unwavering drive to make an impact, then click ‘apply now’.

We have an internal Talent Acquisition function, and therefore are not accepting approaches from recruitment agencies.

Apply Now

Refine Your Search

senior/staff devops engineer, trading technology jobs in queensland

Customer Support Officer

Logistics Coordinator – Pallet Management

Property Manager

Java/ Data Backend Engineer (Flink, Spark) - Trading Insights

Senior Software Engineer (Big Data, Search)

LLM Applied Data Scientist (RAG/ NLP)

Senior Software Engineer, Internal Applications (AI Agent)

Manager - M&A Transaction services

Golang Developer, Binance Square

Senior Java Engineer- South Bank, QLD

Delivery Driver

Store Yard Driver

Senior Android Architect (Performance Optimization/AI)

Java Backend Engineer (Spring boot, Cloud, AI/Big Data) - Treasury Management Systems

Android Architect (BigPay, Binance Chat)

Salesperson - Computers

Senior Data Analyst (AI Compliance)

Technician

Risk Analyst (SQL), KYC Fraud Prevention & Compliance Rule Analysis

Salesperson

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