In-Demand Document controller, apac Jobs in Lindfield, Nsw

Quality, Safety & Customer Assurance Coordinator, ANZ
Zoll Medical Corporation —St Leonards NSW
- Administrative experience
- Communication skills
Masks & Puppets Swing Technician
Disney —Moore Park NSW
- Maintenance
Talent Acquisition & Onboarding Specialist - Sydney, Australia
Accommodations Plus International —Sydney NSW
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Customer Implementation Manager (APAC)
Gorgias —Sydney NSW
- $115,000 - $126,000 a year
- Full-time
- Remote
- AI
- Communication skills
Development Manager, Global Realty - APAC
Amazon Commercial Services Pty Ltd —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Budgeting
12d
Summer Analyst Program – Capital Markets - Summer Analyst, Sydney Australia (APAC) - 2026
Citi —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Chief of Staff to SVP Operations, APAC
Equinix —Sydney NSW
- Full-time
- Bachelor's degree
- AI
- Leadership
Strategic Sourcing Specialist - Sydney (AU), GCP APAC
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Product Manager - Medical Devices
BD —North Ryde NSW
- Contract
- Management
- Product management
- Communication skills
Summer Analyst Program – Services - Summer Analyst, Sydney Australia (APAC) - 2026
Citi —Sydney NSW
- Full-time
- Financial services
- Communication skills
Energy Optimisation Analyst
AirTrunk —North Sydney NSW
- Microsoft Excel
- Analysis skills
- HVAC
Head of Talent Acquisiton, APAC
Future Secure AI —Sydney NSW
- Recruiting
- Leadership
Quick Apply
4d
Learning Enablement Specialist - APAC
Future Secure AI —Sydney NSW
- Agile
- AI
- Leadership
Quick Apply
3d
Internal Communications Lead, APAC
Uber —Sydney NSW
- Full-time
- Bachelor's degree
First Line Operational Risk & Control Analyst (Temporary)
BNP Paribas —Sydney NSW
- Full-time
- Financial services
Service Delivery Senior Manager – Software Publisher Services - anywhere in APAC
Connor Consulting —Sydney NSW
- Full-time
- Remote
- PMP
- Education
- No degree
Quick Apply
7d
Software Test Engineer – .Net / C# / MS SQL Server
Dematic Pty. Ltd. —Belrose NSW
- Computer Science
- Sales
- Engineering
- Health insurance
- Parental leave
Contract Specialist, Business and Product Operations
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Finance
- AWS
- Bachelor's degree
Logistics Clerk (APAC)
Cochlear Ltd —Sydney NSW
- Overtime
- ERP systems
3d
Summer Analyst Program - Corporate Advisory - Summer Analyst, Sydney Australia (APAC) - 2026
Citi —Sydney NSW
- Full-time
- Leadership
- Communication skills

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Quality, Safety & Customer Assurance Coordinator, ANZ

Zoll Medical Corporation -
St Leonards NSW

Apply Now

Job Details

Qualifications

Administrative experience
Quality assurance
Communication skills

Full Job Description

Acute Care Technology

PURPOSE

ZOLL Medical is a global leader in medical technologies that advance resuscitation and acute critical care. Across Australia and New Zealand, ZOLL partners with hospitals, emergency services, and public safety organisations, underpinned by a strong commitment to quality, compliance, and patient safety. The Quality, Safety & Customer Assurance Coordinator, ANZ is a key cross-functional role responsible for the coordination, implementation, and ongoing management of Workplace Health & Safety (WHS), Quality Assurance, ISO compliance, and Customer Assurance activities across the ANZ business.

This role will report directly to the Country Manager (ANZ) and work closely with HR for policy governance and alignment. The position is focused on execution, enforcement, audit readiness, and continuous improvement, ensuring all frameworks are embedded effectively across the organisation.

A critical component of this role is ownership and coordination of ISO audit processes, alongside active engagement with external compliance providers.

RESPONSIBILITIES

Workplace Health & Safety (WHS)

Drive implementation and enforcement of WHS policies across ANZ
Ensure compliance with Australian WHS legislation and internal frameworks
Maintain WHS registers (incidents, hazards, risk assessments, training records)
Lead incident reporting, investigations, and corrective actions
Conduct site inspections, audits, and risk assessments
Deliver and coordinate WHS training and retraining programs across all teams
Support managers with WHS responsibilities and compliance requirements
Management of Psychosocial Hazards and Safety
Battery Storage Management
Create a safe and compliant workplace following all WHS principles and guidelines by implementing all safety policies (Wardens, EP’s etc).

Quality Assurance & ISO Compliance

Coordinate and support all ISO audit activities (internal and external)
Maintain audit readiness across the business, ensuring documentation is accurate and up to date
Manage quality documentation, SOPs, and compliance records
Track and follow up on Corrective and Preventative Actions (CAPAs)
Partner with global and APAC Quality teams to ensure alignment with standards (e.g. ISO 13485, ISO 9001)
Support continuous improvement initiatives across operational and service functions

Regulatory Affairs & External Liaison

Act as a key liaison between ANZ and Regulatory Affairs (RA) teams and external providers
Coordinate documentation and compliance requirements with external RA consultants and partners
Support regulatory submissions, audits, and compliance activities where required
Ensure alignment between WHS, Quality, and regulatory obligations

Customer Assurance

Coordinate customer complaints, quality issues, and escalations
Ensure all customer-related issues are documented, investigated, and resolved in line with compliance requirements
Maintain customer assurance records and reporting
Identify trends and work with internal teams to improve customer outcomes

Administration & Reporting

Maintain accurate and audit-ready records across WHS, Quality, and Customer Assurance
Prepare reports, dashboards, and compliance updates for leadership
Track completion of training, audits, and compliance activities
Support rollout and communication of policies and procedural updates

Key Relationships

Country Manager (ANZ)
HR (policy governance and oversight)
APAC / Global Quality & Regulatory Affairs teams
External RA and compliance providers
Operations & Warehouse
Technical Services
Sales & Clinical Teams
Customer Service
Finance

Back Up Responsibilities (as needed)

Handling Customer Enquiries
Credit Note Process/ Credit Authorisation
Product Returns Process
Sending Quotes to Customers

REQUIREMENTS

Tertiary qualifications in WHS
Strong communication skills.
Attention to detail.
Flexible
Experience in WHS, Quality Assurance, Compliance, or Regulatory environments
Strong understanding of Australian WHS legislation
Experience supporting or coordinating ISO audits
Strong administrative and documentation skills
Ability to manage multiple stakeholders across functions

Apply Now

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PURPOSE

This role will report directly to the Country Manager (ANZ) and work closely with HR for policy governance and alignment. The position is focused on execution, enforcement, audit readiness, and continuous improvement, ensuring all frameworks are embedded effectively across the organisation.

A critical component of this role is ownership and coordination of ISO audit processes, alongside active engagement with external compliance providers.

RESPONSIBILITIES

Workplace Health & Safety (WHS)

Drive implementation and enforcement of WHS policies across ANZ

Ensure compliance with Australian WHS legislation and internal frameworks

Maintain WHS registers (incidents, hazards, risk assessments, training records)

Lead incident reporting, investigations, and corrective actions

Conduct site inspections, audits, and risk assessments

Deliver and coordinate WHS training and retraining programs across all teams

Support managers with WHS responsibilities and compliance requirements

Management of Psychosocial Hazards and Safety

Battery Storage Management

Create a safe and compliant workplace following all WHS principles and guidelines by implementing all safety policies (Wardens, EP’s etc).

Quality Assurance & ISO Compliance

Coordinate and support all ISO audit activities (internal and external)

Maintain audit readiness across the business, ensuring documentation is accurate and up to date

Manage quality documentation, SOPs, and compliance records

Track and follow up on Corrective and Preventative Actions (CAPAs)

Partner with global and APAC Quality teams to ensure alignment with standards (e.g. ISO 13485, ISO 9001)

Support continuous improvement initiatives across operational and service functions

Regulatory Affairs & External Liaison

Act as a key liaison between ANZ and Regulatory Affairs (RA) teams and external providers

Coordinate documentation and compliance requirements with external RA consultants and partners

Support regulatory submissions, audits, and compliance activities where required

Ensure alignment between WHS, Quality, and regulatory obligations

Customer Assurance

Coordinate customer complaints, quality issues, and escalations

Ensure all customer-related issues are documented, investigated, and resolved in line with compliance requirements

Maintain customer assurance records and reporting

Identify trends and work with internal teams to improve customer outcomes

Administration & Reporting

Maintain accurate and audit-ready records across WHS, Quality, and Customer Assurance

Prepare reports, dashboards, and compliance updates for leadership

Track completion of training, audits, and compliance activities

Support rollout and communication of policies and procedural updates

Key Relationships

Country Manager (ANZ)

HR (policy governance and oversight)

APAC / Global Quality & Regulatory Affairs teams

External RA and compliance providers

Operations & Warehouse

Technical Services

Sales & Clinical Teams

Customer Service

Finance

Back Up Responsibilities (as needed)

Handling Customer Enquiries

Credit Note Process/ Credit Authorisation

Product Returns Process

Sending Quotes to Customers

REQUIREMENTS

Tertiary qualifications in WHS

Strong communication skills.

Attention to detail.

Flexible

Experience in WHS, Quality Assurance, Compliance, or Regulatory environments

Strong understanding of Australian WHS legislation

Experience supporting or coordinating ISO audits

Strong administrative and documentation skills

Ability to manage multiple stakeholders across functions