In-Demand Regulatory affairs manager Jobs in Parramatta, Nsw

Quality, Safety & Customer Assurance Coordinator, ANZ
Zoll Medical Corporation —St Leonards NSW
- Administrative experience
- Communication skills
Area Strategic Planning Manager
British American Tobacco —Sydney NSW
- Finance
- Master's degree
- Bachelor's degree
- Health insurance
- Parental leave
Government Affairs and Media Manager (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Management
- Writing skills
Quick Apply
Quality Assurance Senior Manager
Clinigen —Sydney NSW
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
Quick Apply
Assistant Manager, Industry Affairs
International Air Transport Association (IATA) —Sydney NSW
- Contract
- Hybrid work
- English
- Bachelor's degree
- Business Administration
Medical Partner (Medical Manager) - Ophthalmology - 12 Months Max Term Contract
Roche —Sydney NSW
- Contract
- Medicine
- Doctoral degree
- AI
3d
Senior Counsel
Visa AP (Australia) Pty Ltd —Sydney NSW
- Full-time
- Management
- No experience needed
- Analysis skills
Product Manager - Cardiothoracic Surgery
Device Technologies Australia —Sydney NSW
- Full-time
- Management
- Sales
- Marketing
Pharmacovigilance Project Manager (Japanese fluency required)
PrimeVigilance —Sydney NSW
- Full-time
- Leadership
Quick Apply
Senior Marketing Specialist
Solventum —North Ryde NSW
- Full-time
- Sales
- Marketing
- Organisational skills
Aviation Security Duty Shift Manager
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- 12 hour shift
- CPR Certification
- Management
- Customer service
- Paid training
14d
Regulatory Submissions Associate Manager II - APAC
Fortrea —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
19h

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Quality, Safety & Customer Assurance Coordinator, ANZ

Zoll Medical Corporation -
St Leonards NSW

Apply Now

Job Details

Qualifications

Administrative experience
Quality assurance
Communication skills

Full Job Description

Acute Care Technology

PURPOSE

ZOLL Medical is a global leader in medical technologies that advance resuscitation and acute critical care. Across Australia and New Zealand, ZOLL partners with hospitals, emergency services, and public safety organisations, underpinned by a strong commitment to quality, compliance, and patient safety. The Quality, Safety & Customer Assurance Coordinator, ANZ is a key cross-functional role responsible for the coordination, implementation, and ongoing management of Workplace Health & Safety (WHS), Quality Assurance, ISO compliance, and Customer Assurance activities across the ANZ business.

This role will report directly to the Country Manager (ANZ) and work closely with HR for policy governance and alignment. The position is focused on execution, enforcement, audit readiness, and continuous improvement, ensuring all frameworks are embedded effectively across the organisation.

A critical component of this role is ownership and coordination of ISO audit processes, alongside active engagement with external compliance providers.

RESPONSIBILITIES

Workplace Health & Safety (WHS)

Drive implementation and enforcement of WHS policies across ANZ
Ensure compliance with Australian WHS legislation and internal frameworks
Maintain WHS registers (incidents, hazards, risk assessments, training records)
Lead incident reporting, investigations, and corrective actions
Conduct site inspections, audits, and risk assessments
Deliver and coordinate WHS training and retraining programs across all teams
Support managers with WHS responsibilities and compliance requirements
Management of Psychosocial Hazards and Safety
Battery Storage Management
Create a safe and compliant workplace following all WHS principles and guidelines by implementing all safety policies (Wardens, EP’s etc).

Quality Assurance & ISO Compliance

Coordinate and support all ISO audit activities (internal and external)
Maintain audit readiness across the business, ensuring documentation is accurate and up to date
Manage quality documentation, SOPs, and compliance records
Track and follow up on Corrective and Preventative Actions (CAPAs)
Partner with global and APAC Quality teams to ensure alignment with standards (e.g. ISO 13485, ISO 9001)
Support continuous improvement initiatives across operational and service functions

Regulatory Affairs & External Liaison

Act as a key liaison between ANZ and Regulatory Affairs (RA) teams and external providers
Coordinate documentation and compliance requirements with external RA consultants and partners
Support regulatory submissions, audits, and compliance activities where required
Ensure alignment between WHS, Quality, and regulatory obligations

Customer Assurance

Coordinate customer complaints, quality issues, and escalations
Ensure all customer-related issues are documented, investigated, and resolved in line with compliance requirements
Maintain customer assurance records and reporting
Identify trends and work with internal teams to improve customer outcomes

Administration & Reporting

Maintain accurate and audit-ready records across WHS, Quality, and Customer Assurance
Prepare reports, dashboards, and compliance updates for leadership
Track completion of training, audits, and compliance activities
Support rollout and communication of policies and procedural updates

Key Relationships

Country Manager (ANZ)
HR (policy governance and oversight)
APAC / Global Quality & Regulatory Affairs teams
External RA and compliance providers
Operations & Warehouse
Technical Services
Sales & Clinical Teams
Customer Service
Finance

Back Up Responsibilities (as needed)

Handling Customer Enquiries
Credit Note Process/ Credit Authorisation
Product Returns Process
Sending Quotes to Customers

REQUIREMENTS

Tertiary qualifications in WHS
Strong communication skills.
Attention to detail.
Flexible
Experience in WHS, Quality Assurance, Compliance, or Regulatory environments
Strong understanding of Australian WHS legislation
Experience supporting or coordinating ISO audits
Strong administrative and documentation skills
Ability to manage multiple stakeholders across functions

Apply Now

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regulatory affairs manager jobs in parramatta, nsw

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PURPOSE

This role will report directly to the Country Manager (ANZ) and work closely with HR for policy governance and alignment. The position is focused on execution, enforcement, audit readiness, and continuous improvement, ensuring all frameworks are embedded effectively across the organisation.

A critical component of this role is ownership and coordination of ISO audit processes, alongside active engagement with external compliance providers.

RESPONSIBILITIES

Workplace Health & Safety (WHS)

Drive implementation and enforcement of WHS policies across ANZ

Ensure compliance with Australian WHS legislation and internal frameworks

Maintain WHS registers (incidents, hazards, risk assessments, training records)

Lead incident reporting, investigations, and corrective actions

Conduct site inspections, audits, and risk assessments

Deliver and coordinate WHS training and retraining programs across all teams

Support managers with WHS responsibilities and compliance requirements

Management of Psychosocial Hazards and Safety

Battery Storage Management

Create a safe and compliant workplace following all WHS principles and guidelines by implementing all safety policies (Wardens, EP’s etc).

Quality Assurance & ISO Compliance

Coordinate and support all ISO audit activities (internal and external)

Maintain audit readiness across the business, ensuring documentation is accurate and up to date

Manage quality documentation, SOPs, and compliance records

Track and follow up on Corrective and Preventative Actions (CAPAs)

Partner with global and APAC Quality teams to ensure alignment with standards (e.g. ISO 13485, ISO 9001)

Support continuous improvement initiatives across operational and service functions

Regulatory Affairs & External Liaison

Act as a key liaison between ANZ and Regulatory Affairs (RA) teams and external providers

Coordinate documentation and compliance requirements with external RA consultants and partners

Support regulatory submissions, audits, and compliance activities where required

Ensure alignment between WHS, Quality, and regulatory obligations

Customer Assurance

Coordinate customer complaints, quality issues, and escalations

Ensure all customer-related issues are documented, investigated, and resolved in line with compliance requirements

Maintain customer assurance records and reporting

Identify trends and work with internal teams to improve customer outcomes

Administration & Reporting

Maintain accurate and audit-ready records across WHS, Quality, and Customer Assurance

Prepare reports, dashboards, and compliance updates for leadership

Track completion of training, audits, and compliance activities

Support rollout and communication of policies and procedural updates

Key Relationships

Country Manager (ANZ)

HR (policy governance and oversight)

APAC / Global Quality & Regulatory Affairs teams

External RA and compliance providers

Operations & Warehouse

Technical Services

Sales & Clinical Teams

Customer Service

Finance

Back Up Responsibilities (as needed)

Handling Customer Enquiries

Credit Note Process/ Credit Authorisation

Product Returns Process

Sending Quotes to Customers

REQUIREMENTS

Tertiary qualifications in WHS

Strong communication skills.

Attention to detail.

Flexible

Experience in WHS, Quality Assurance, Compliance, or Regulatory environments

Strong understanding of Australian WHS legislation

Experience supporting or coordinating ISO audits

Strong administrative and documentation skills

Ability to manage multiple stakeholders across functions