In-Demand Guest service agent Jobs in Epping, Vic

Guest Service Agent
Accor Apartments & Realty —Southbank VIC
- Weekend availability
- Hospitality
- Bar
- Front desk
Guest Service Agent & Night Audit
Accor Apartments & Realty —Southbank VIC
- Weekend availability
- Hospitality
- Customer service
- Front desk
Reservations Agent
Crown Resorts —Melbourne VIC
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
- Employee discount
5d
Reservations Agent
PULLMAN —East Melbourne VIC
- Full-time
- Hospitality
- Customer service
- Organisational skills
- Employee discount
Quick Apply
Data Engineer
Moose —Melbourne VIC
- Full-time
- Hybrid work
- ERP systems
- SQL
- Scripting
- Employee assistance program
Guest Service Agent
Cosmopolitan Hotel —St Kilda VIC
- From $32 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
3d

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Team Member - Northland
Grill'd —Preston VIC
Points Towards Your ATAR: Your traineeship can count towards your senior certificate/ ATAR through recognised VET credits.
Quick Apply
Retail Assistant / Barista – Northland, VIC (Junior Candidates Welcome!)
Daniel's Donuts —Preston VIC
Previous retail or food experience is highly regarded but not essential. Maintaining cleanliness throughout the store.
From $33.19 an hour
Quick Apply
11d

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Guest Service Agent

Accor Apartments & Realty -
Southbank VIC

Apply Now

Job Details

Casual

Qualifications

Hospitality
Front desk
Communication skills
Hotel experience
Time management

Full Job Description

Located in the heart of Melbourne and positioned within moments of the city's vibrant arts and entertainment hub, Mantra Southbank Melbourne offers a range of one and two bedroom apartments and exceptional food and service at its Mezzi Bar & Kitchen. When not working, with its central position, you will have Melbourne's world famous shopping, restaurants and cafés on your doorstep and an array of popular attractions all within walking distance.

Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience

Previous experience in hotel front desk operations is a valuable asset
Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

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guest service agent jobs in epping, vic

Guest Service Agent

Guest Service Agent & Night Audit

Reservations Agent

Reservations Agent

Data Engineer

Guest Service Agent

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