In-Demand technical support Jobs in kedron qld

Senior Technical Support Officer
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Health insurance
- Work from home
8d
Service Desk Manager
First Focus —Brisbane QLD
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Service Desk Agent
Datacom —Brisbane QLD
- Full-time
- Parental leave
Quick Apply
13d
HO - Systems Administrator
Redpath Mining —Eagle Farm QLD
- Full-time
- Life insurance
IT Support Specialist
Aurelia Metals —Brisbane QLD
- 12 hour shift
- Management
- Travel reimbursement
- Parental leave
Service Desk Analyst (QLD)
St Vincent's Health Australia —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
EMTS Technical Support
Enaex —Brisbane QLD
- Full-time
- Communication skills
- Employee assistance program
IT Senior Support Technician
Qscan Group —Brisbane QLD
- Full-time
- Customer service
- Clinic
- Communication skills
IT Service Desk Analyst
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Microsoft Outlook
- Management
Document and Systems Administrator
Enaex —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee assistance program
Service Desk Coordinator
Queensland Government —Brisbane QLD
- Temporary
- No degree
- Leadership
- Communication skills
5d
Level 2 Service Desk Engineer
EFEX —Brisbane QLD
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
Senior IT Systems Administrator
ROHDE & SCHWARZ GmbH & Co. KG —Brisbane Airport QLD
- Computer Science
- Customer service
- Administrative experience
2d
System Administrator
Boeing —Brisbane QLD
- Computer science
- Computer Science
- Databases
- Health insurance
- Tuition reimbursement
10d
Systems Administrator - 12 months fixed term contract
Emesent —Brisbane QLD
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Employee assistance program
Level 3 IT Technical Specialist
Abano Healthcare —South Brisbane QLD
- Full-time
- Azure
- Management
- No degree
Quick Apply
ICT Service Desk Engineer (Level 2)
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- Azure
- Administrative experience
- SharePoint
Quick Apply
Warehouse & Inventory Management System Administrator
Raytheon —Cannon Hill QLD
- Full-time
- Forklift
- No degree
- Business
Systems Administrator - APAC Operations
GHD —Brisbane QLD
- Hybrid work
- Azure
- Computer Science
- Analysis skills
ICT Principal Infrastructure Engineer
City of Moreton Bay —Strathpine QLD
- $117,990 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Leadership
- Work from home
11d

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Senior Technical Support Officer

Anglicare Southern Queensland -
Fortitude Valley QLD

Apply Now

Job Details

Full-time
8 days ago

Benefits

Health insurance
Work from home
Employee assistance program
Salary packaging
Insurance services

Qualifications

Driver Licence
VMWare
Citrix

Full Job Description

About us

For over 150 years, Anglicare Southern Queensland has been walking alongside Queenslanders, offering care, support, and dignity to those who need it most. By providing a range of support services, including aged care, foster care, family support, homelessness services, youth support and counselling, our mission is to make a lasting impact by fostering hope, independence, and inclusion.

At the heart of everything we do is a simple belief: everyone deserves to be treated with dignity, respect, and care. Join our team today, and make a difference today, tomorrow and together. Be where you’re needed. Belong right here.

The Role

We are currently seeking to hire a Senior Technical Support Officer to join our ICT team based in Fortitude Valley. The purpose of the Senior Technical Support Officer is provide help-desk IT support to all organisational business units, and act as the second point of call for user issues with a focus on IT end user devices, networking, printer and Citrix support. The role is also responsible for logging, documenting, and tracking IT issues, and complying with organisational policies and procedures.

Your role in supporting Anglicare will include:

Provide technical support and advice; respond to queries as logged through the Helpdesk
Manage work projects through to completion, including monitoring progress and adjusting plans
Provide onsite and remote assistance in resolving helpdesk calls, and escalate critical and unresolved issues when required, in a timely and professional manner
Act as escalation point for Analysts, Service Desk and provide support as required
Develop methods, procedures, and documentation of operational practices, monitor and develop improvements where issues arise
Install software & utilities on client devices and servers. Provide hardware and peripheral installation as required.
Process User Request Forms as per procedures and guidelines
Analyse and report on trouble trends, suggest remedies and prepare relevant documentation
Become familiar with ICT environment, policies, and processes and comply with requirements
Participate in ad-hoc ICT activities and projects.

What you will bring to the role

Current National Police Check
Current Queensland Driver Licence
Significant experience in assisting end users with various ICT issues, preferably within a large organisation with strong customer facing skills (3-5 years’ experience)
Knowledge of effective practices associated with ICT service level, business improvement, and change management
Ability to communicate both technical and non-technical information at all levels
Qualifications in Information Technology or similar (desired)
Relevant vendor certification - ITIL, Cisco, Microsoft, Citrix, VMWare or similar (desired).

Why you’ll love working with Anglicare Southern Queensland

Voted Reader’s Digest Most Trusted Brand in Aged Care seven consecutive years in a row
Know your role is making a real difference supporting Queenslanders in need.
Value-driven organisation rooted in Love, Care, Hope & Humility.
Flexible Working Environment and work from home possibilities.
Not for Profit Salary Packaging (Reduce your taxable income by up to $18,550).
Novated Lease – pay for your car and running costs with pre-tax dollars!
Corporate Health Insurance Discounts with Bupa and Medibank.
Benefits App – discounts and cash back at retailers (Woollies, Big W, Myer & much more!).
Referral App – $1 for each time you share job and up to $300 for a successful referral.
\Wellbeing App – Mental, Physical and Financial wellbeing support.
A culture of recognition with our Annual People Awards.
24/7 Employee Assistance Program & Pastoral Care Support.

What’s next?

Click apply and send us your current resume.

For further information please contact
Daniel Walsh - Corporate Recruitment Advisor

Email: [email protected]

Anglicare Southern Queensland is committed to the health and safety of our workforce. Shortlisted Applicants will be asked to complete a Pre-Employment Assessments that requests the sharing of information regarding pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing on-going care and protection.

Apply Now

Refine Your Search

technical support jobs in kedron qld

Senior Technical Support Officer

Service Desk Manager

Service Desk Agent

HO - Systems Administrator

IT Support Specialist

Service Desk Analyst (QLD)

EMTS Technical Support

IT Senior Support Technician

IT Service Desk Analyst

Document and Systems Administrator

Service Desk Coordinator

Level 2 Service Desk Engineer

Senior IT Systems Administrator

System Administrator

Systems Administrator - 12 months fixed term contract

Level 3 IT Technical Specialist

ICT Service Desk Engineer (Level 2)

Warehouse & Inventory Management System Administrator

Systems Administrator - APAC Operations

ICT Principal Infrastructure Engineer

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