Sandvik Mining | Location: Kewdale, WA
Job Type: Full Time, Permanent
About the Opportunity
We are seeking a highly organised and customer-focused Workshop Job Administrator to join our Automation team. In this integral role, you will support service operations by delivering efficient administrative support, managing work-in-progress (WIP), and ensuring a high standard of service to both internal and external customers.
This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment, or for someone ready to take the next step in their career and enjoys working collaboratively across service, sales, and finance teams
Responsibilities
Deliver exceptional customer service and build strong working relationships
Manage Work-in-Progress (WIP) processes to support operational efficiency
Process job orders, including estimates, invoicing, and data entry
Raise and receipt purchase orders and coordinate parts ordering
Monitor and expedite outstanding orders to meet customer deadlines
Prepare dispatch and return documentation
Submit and manage warranty claims in line with company policies
Liaise with finance teams to resolve customer credit matters
Coordinate employee medicals and site inductions
Maintain safety KPI data and support compliance requirements
Generate quotations for repairs and supply orders
Provide administrative support for lifecycle contracts and reporting
Assist sales and service teams, including providing backup support when required
About you
You are a proactive and detail-oriented professional with a strong commitment to customer service and safety. You enjoy working both independently and as part of a team and can effectively manage competing priorities.
Essential:
Minimum 3 years’ experience in sales or service administration
Current “C” class driver’s licence
Strong attention to detail and organisational skills
Ability to work under pressure and meet deadlines
Excellent communication and interpersonal skills
Strong computer literacy, including Microsoft Office
Self-motivated with the ability to work autonomously
Desirable:
Experience with ERP systems
Understanding of customer business processes
Strong relationship-building capability within an industrial or service environment
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.
What we offer
A competitive remuneration package
Salary sacrifice options and Length of Service Recognition
Paid Parental Leave and flexible working options
A comprehensive Employee Assistance Program
Employee referral programs
Performance‑based bonus incentives
Recognition and reward programs aligned to individual and business performance
Sandvik is proud to be a WORK180 Endorsed Employer for Women, recognising our ongoing commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We are dedicated to fostering an inclusive and supportive workplace, and we encourage you to explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.
Who we are
Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.
Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.
We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.
Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.
For more information about this position at Sandvik, please visit the Sandvik careers page or contact Zelda Fowkes, [email protected]
Applications close: 20 June 2026 or prior if ideal candidate selected.
