Manager Finance Systems & Reporting, Temporary opportunity until December 2026, based in Sydney CBD + hybrid working options
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.
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Temporary opportunity until December 2026, with the possibility to extend or make ongoing
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Based in Sydney CBD + hybrid/flexible working options
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Salary, Clerk grade 11/12: $149,739 - $173,174+ super, commensurate with experience
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A talent pool may be created to fill future ongoing or temporary opportunities.
ABOUT THE ROLE
The role reports directly to the Chief Finance Officer, Dep Chief Finance Officer, Executive Leadership Directors and works with key stakeholders across the Finance and Procurement function to support the successful delivery of the organisational objectives.
This role brings together workflow management, executive and support, people support, coordination, and finance/project support, helping to break down silos, and ensuring that priorities are delivered accurately and on time.
The Manager Finance Systems & Reporting has two direct reports who provide executive and business operations support across all the Finance directorates.
RESPONSIBILITIES
Workflow management and quality control
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Manage and quality assure workflows for briefings and approvals.
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Coordinate correspondence, executive requests (including Ministerial/Secretary/Deputy Secretary), and time-critical responses.
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Support delivery of high-profile processes such as budget estimates and Cabinet-related responses.
Strategic coordination and business management
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Provide strategic and operational coordination support across Finance.
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Support, plan and coordinate communication and engagement activities.
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Contribute to corporate deliverables such as annual reporting requirements.
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Coordinate procurement activity and management support.
People support and workforce coordination
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Support organisational structure management and establishment maintenance.
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Coordinate Recruitment
Finance, Budgets and Project support
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Support budget planning, tracking and forward planning across Finance.
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Drive process mapping and continuous improvement initiatives.
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Provide project coordination support and manage emerging issues as they arise.
KEY Accountabilities
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Lead the development and review of financial performance reporting frameworks, operations and processes to effectively monitor progress of financial performance against organisational outcomes, strategic objectives and plans
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Manage the delivery of fit for purpose financial performance analysis and reports to senior executives and business areas to enable informed decision making and to facilitate organisational continuous improvement
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Oversee collaboration with key stakeholders to improve financial performance measures, tools and governance processes to enhance business systems, processes and workflows
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Manage the Organisation’s reporting process and provide expert advice for the development of relevant measurement, data collection, corporate financial performance measures and outcome indicators to improve the quality and comparability of financial performance reporting across divisions
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Lead and drive team management, work planning, coaching and professional development initiatives to align resources to deliver priorities and a positive employee experience
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Maintain awareness of relevant issues, policy obligations, accounting practices, insights, challenges, industry trends and practices and opportunities to in order to identify, pursue, evaluate, recommend and deliver innovative solutions that optimise outcomes and contribute to a best
TO BE SUCCESSFUL YOU WILL HAVE THE FOLLOWING SKILLS
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Sound judgement and discretion in handling sensitive and confidential matters.
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Strong accuracy, attention to detail, consistency and quality in service delivery including quality assurance of briefing notes and reports.
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Proven stakeholder management skills, with the ability to build trusted relationships
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Well-developed communication skills (written and verbal), including preparing clear briefs, updates and operational advice.
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Financial and resource management capability, including budget support, tracking and forward planning.
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Project coordination and continuous improvement capability, including process mapping and practical problem-solving.
If you are an experienced Analyst with these attributes, we want to hear from you!
How to apply:
Your application should include a cover letter and an up-to-date resume which outlines your relevant skills and experience.
There is no selection criteria to be address
Salary Grade 11/12, with the base salary for this role starting at $149739 base plus superannuation
For enquiries relating to recruitment please contact Nicole Turner via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: 10am Thursday 11th June
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
