Europcar Australia has an exciting opportunity for a Fleet Maintenance & Repair Controller to join our Fleet team in a full time capacity based in Head Office, Tullamarine Victoria.
The Fleet Maintenance & Repair Controller coordinates and oversees all vehicle maintenance and repair activities across the rental fleet. This role ensures timely, cost-effective, and high-quality repairs by managing quote allocation, monitoring repair costs, and working closely with assessors, repairers, and suppliers. The position plays a critical role in minimizing vehicle downtime while maintaining safety, compliance, and service standards.
Some of the key responsibilities include:
Maintenance Coordination & Quote Allocation
Allocate repair and maintenance jobs to approved repairers based on cost, availability, and performance.
Review and approve repair quotes to ensure accuracy, necessity of work, and competitive pricing.
Prioritize urgent repairs to minimize fleet downtime and maximize vehicle availability.
Cost Analysis & Control
Act as a cost analyst for all maintenance and repair activities.
Benchmark and validate pricing for parts, labor, and external services to ensure fair and competitive rates.
Identify cost-saving opportunities and efficiencies without compromising quality or safety.
Monitor repair spend against budget and report on variances.
Supplier & Stakeholder Management
Liaise with assessors, repairers, parts suppliers, and internal teams to ensure smooth workflow.
Build and maintain strong relationships with service providers to drive performance and accountability.
Negotiate pricing and service level agreements where applicable.
Quality & Compliance Oversight
Ensure all repairs meet company standards, manufacturer guidelines, and regulatory requirements.
Conduct quality checks and follow up on any rework or discrepancies.
Maintain accurate records of maintenance history, costs, and supplier performance.
Operational Efficiency
Track vehicle downtime and implement strategies to improve turnaround times.
Streamline processes for faster approvals, repairs, and returns to service.
Support continuous improvement initiatives within fleet operations.
Reporting & Administration
Prepare regular reports on maintenance activity, costs, supplier performance, and KPIs.
Maintain systems and documentation related to fleet repairs and servicing.
Assist in forecasting maintenance needs and budgeting.
To be considered for this position you should possess:
Experience in fleet management, automotive repair coordination, or a similar role.
Strong understanding of vehicle maintenance, parts, and repair processes.
Proven ability in cost analysis, budgeting, and financial oversight.
Excellent negotiation and stakeholder management skills.
Strong attention to detail and decision-making capability.
Ability to work in a fast-paced, high-volume environment.
Proficiency in fleet management system
In return, the successful candidate will receive:
Ongoing training and career development opportunities
Work with a global brand across AU/NZ and beyond
Six weeks' employer-paid parental leave (in addition to government entitlements)
Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
Access same-day pay through our financial wellbeing partner
Earn cash rewards via our Employee Referral Program
Discounts on private health insurance with Bupa
Enjoy car rental, gym, flu shot and other exclusive employee discounts
Access travel perks through Accor's All Heartists program
24/7 wellbeing support via EAP and the Calm App
About Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.
"We help to change the way you move" is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.
To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners).
More info: www.europcar-mobility-group.com
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
