In-Demand Customer service representative Jobs in Castle Hill, Nsw

Customer Support & Administration Officer - Allied Health Practice
Grace Children's Therapy —Castle Hill NSW
- Full-time
- Customer service
- Administrative experience
- Computer skills
Quick Apply
Target Blacktown - Customer Service Assistant
Target Corporation —Blacktown NSW
- Employee discount
Customer Service Coordinator – Billing & Operations
CIMC WETRANS AUSTRALIA PTY LTD —Auburn NSW
- $70,000 - $75,000 a year
- Overtime
- In-person
Quick Apply
Crew Member / Customer Service Attendant
Bubbletea Winston Hills —Winston Hills NSW
- $15 - $30 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
Rescue Coordinators & Customer Service Representatives
4Mile —Sydney NSW
- Choose your own hours
- In-person
- Communication skills
- Work from home
Warehouse Assistant / Pick & Pack Team Member
MCORPX PTY LTD —St Marys NSW
- $25.69 - $37.64 an hour
- Part-time
- Warehouse experience
- In-person
Quick Apply
2h
Customer Service Specialist - Permanent
Hunter Douglas —Parramatta NSW
- Monday to Friday
- Customer service
- Organisational skills
- Construction
Quick Apply
7d
Customer Service Team Leader - Construction
Campbell Property Group —Norwest NSW
- Full-time
- CRM software
- Customer service
- Construction
- Health insurance
- Employee assistance program
Quick Apply
4d
Guest Service Agent - Atura Blacktown
EVT Group —Prospect NSW
- Resort
- Parental leave
Customer Service and Despatch Coordinator
Johnson Controls —Rydalmere NSW
- Full-time
- Microsoft Excel
- Customer service
- Engineering
iPlay Team Leader & Customer service attendant
iPlay Australia Group —Lidcombe NSW
- Weekend availability
- Supervising experience
- In-person
- Leadership
Quick Apply
Customer Service Attendants
Castle Hill RSL Group —Parramatta NSW
- Bar
- Gym membership
7d
Customer Support Officer
Planning —Sydney Western Suburbs NSW
- Full-time
- Management
- Customer service
- No degree
3d
Customer Service Representative & Digital Service Representative
Department of Customer Service —Sydney NSW
- $62,500 - $87,753 a year
- Full-time
- Customer service
- Employee assistance program
5d
Inbound Customer Service Sales Consultant - Phone Based
Catholic Healthcare —Macquarie Park NSW
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Parental leave
- Gym membership
Quick Apply
7d
Customer Success Associate
CDC Data Centres —Eastern Creek NSW
- $84,000 - $99,000 a year
- Contract
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Parental leave
Quick Apply
4d
Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Reddy Express Wahroonga - Customer Service Rep
OTR Group —Wahroonga NSW
- Weekend availability
8d
Customer Service Representative (CSR) - Teleperformance
Teleperformance Australia —Sydney NSW
- From $4,800 a month
- Full-time
- Customer service
- Computer skills
- Typing
- Health insurance
- Life insurance
Quick Apply
Customer Care Specialist – Entry Level Role
Athena Mortgage —Sydney NSW
- Full-time
- Finance
- University
- Business
- Work from home

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Customer Support & Administration Officer - Allied Health Practice

Grace Children's Therapy
Castle Hill NSW

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Certificate III
Administrative experience
Driver Licence
Computer skills
Typing
Working with Children Check
Office experience

Full Job Description

We are a busy occupational therapy practice and looking for a fulltime administration support officer with experience in customer service and administration to join our allied health practice.

The successful applicant will work as an important member of the team by providing administrative support to our friendly therapy team and assisting with coordinating our client appointments, processing transactions, invoicing and ad-hoc admin tasks. A pivotal component of this role will be keeping our database up to date and providing phone support to our clients, including onboarding clients into our practice and updating therapist diaries.

Knowledge of the National Disability Insurance Scheme and medical referral process is beneficial as a large part of your role is providing information to clients and coordinating calendars, however we are willing to provide training to the right person.

You will be working within a team of administration support officers, therefore, it's essential to be a team player and you would report directly to the practice manager and the company director.

The applicant needs to be well presented and enjoys working in a busy environment, as well as, have a good eye for detail and excellent customer service skills. Being able to build rapport with parents is essential as you will be a point of call for families that attend the practice. We mostly work with young children with varying disabilities therefore you need to be a person of integrity, patience and understanding.

This role requires you to be able to work unsupervised and complete duties independently and on a timely basis. This job role requires a person who is a logical thinker and able to multi-task and manage their time efficiently. Accuracy and attention to data entry is a requirement.

We are completely paperless, and utilise a number of apps and platforms to streamline all our systems therefore you need to be trained in using our software platforms.

The duties include:

Maintain accurate client records.
Process invoices and payments through our gateway.
Handle correspondence and communication with clients
Support the team with various administrative duties as needed
Opening and closing the clinic
Transactions, including emailing invoices and receipts and processing payments.
Answering the phone and coordinating appointments
Keeping our client database up to date.
Setting up client profiles in the system
Liaison with clients and following up on documentation
Processing, scanning incoming and outgoing correspondence (as we are paperless) to the database.
Following up daily on payments and reconciling transactions to ensure the day is balanced.

Essential Criteria:

Certificate III or above in office administration/business or similar work experience in administration.
Experience processing and reconciling invoices.
Attention to detail.
Being able to work independently and autonomously is essential.
Being able to prioritise workflow and manage time to ensure invoicing is completed by the end of the day.
Be willing to learn how to use our Practice Management Software
Experience working in with allied health or medical sector is highly regarded.
Understanding the NDIS process is beneficial as a large portion of our work is with NDIS participants however, training will be provided.
Experience with the Medicare scheme is beneficial
Working with Children Check is mandatory (willing to obtain one)
NDIS Worker Screener is mandatory (willing to obtain one)
High level of computer skills with adequate typing speed of 35-40 wpm
Attention to detail and meticulous data entry is essential
Be reliable and possess a strong work ethic
Ability to work in a face-paced environment
A fast learner with using a variety of apps and platforms
Being punctual is important as the opener for the day.
NSW Drivers Licence and own vehicle required

Hours:

Need to be available to work up to 7pm

Fulltime position available - 40 hours per week.

Operation hours:

Tuesday 10am to 7pm
Friday 9am to 6pm
Saturday 7:30am to 1:30pm (on as needs basis to cover leave requests)

Commencement Date: April/May 2026

Quick Apply

Refine Your Search

customer service representative jobs in castle hill, nsw

Customer Support & Administration Officer - Allied Health Practice

Target Blacktown - Customer Service Assistant

Customer Service Coordinator – Billing & Operations

Crew Member / Customer Service Attendant

Rescue Coordinators & Customer Service Representatives

Warehouse Assistant / Pick & Pack Team Member

Customer Service Specialist - Permanent

Customer Service Team Leader - Construction

Guest Service Agent - Atura Blacktown

Customer Service and Despatch Coordinator

iPlay Team Leader & Customer service attendant

Customer Service Attendants

Customer Support Officer

Customer Service Representative & Digital Service Representative

Inbound Customer Service Sales Consultant - Phone Based

Customer Success Associate

Guest Services Agent

Reddy Express Wahroonga - Customer Service Rep

Customer Service Representative (CSR) - Teleperformance

Customer Care Specialist – Entry Level Role

I want to receive the latest job alert for customer service representative in castle hill, nsw

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