In-Demand Concierge Jobs in West End, Qld

Concierge Team Leader
Marriott International, Inc —Brisbane QLD
- Full-time
- Employee assistance program
3d
Guest Service Agent
SOFITEL —Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
Security Officer
Certis Group —Fortitude Valley QLD
- Urgently hiring
- Customer service
- First Aid Certification
- Communication skills
- Employee assistance program
- Opportunities for advancement
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
12d
Hotel Services Team Member (Guest Service Agent)
Vignette Collection —Brisbane QLD
- Part-time
- Hospitality
- Hotel experience
- Parental leave
14d
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Fortitude Valley QLD
- Weekend availability
- Hospitality
- Communication skills
- Hotel experience
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Security Officer
DevSec —Brisbane QLD
- 12 hour shift
- First Aid Certification
- Computer skills
- Communication skills
Quick Apply
Guest Services Attendant (Housekeeping) - Manly Hotel
Endeavour Group —Manly QLD
- Weekend availability
- Cleaning
- Hotel experience
- Employee assistance program
13d
Car Wash Franchise Operator
Hire with Reef —Brisbane QLD
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Quick Apply
Click&Collect Manager
Coles Supermarkets —Redbank Plains QLD
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
5d
Club Services Manager- Wynnum
Regis Aged Care —Wynnum West QLD
- Overtime
- Bachelor's degree
- Organisational skills
- Communication skills
1d

More jobs to discover

Find similar jobs that you might be interested in.

Guest Service Agent
SOFITEL —Brisbane QLD
High school diploma or equivalent; hospitality-related degree is a plus. Assist with concierge duties, providing guests with personalised recommendations and…
Quick Apply
Guest Service Agent
Avani —Brisbane QLD
You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you…
Quick Apply

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Concierge Team Leader

Marriott International, Inc -
Brisbane QLD

Apply Now

Job Details

Full-time
3 days ago

Benefits

Employee assistance program

Qualifications

Upselling
Driver Licence
Hospitality Management

Full Job Description

Additional Information
Job Number26068703
Job CategoryRooms & Guest Services Operations
Location111 Mary Street, Brisbane, Queensland, Australia, 4000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

COMPANY

Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.

We are excited to announce an opportunity for a Concierge Team Leader to join our dedicated team at The Westin and Four Points by Sheraton Brisbane.

Be where you can do your best work, begin your purpose, belong to an amazing globalteam and become the best version of you.

Role Overview:

As a Concierge Team Leader, you’ll play an essential role in shaping each guest’s first and last impression. From assisting with luggage and providing directions to valet parking cars to answering inquiries, you’ll ensure guests feel cared for and at home from the moment they arrive until their departure. Your attentive and proactive service will contribute to the overall atmosphere of warmth and hospitality, making you a key part of the guest experience.

Key Responsibilities:

Ensuring each guest receives a warm welcome upon arrival and a sincere farewell upon departure, and building genuine connections with guests, often in a brief interaction, to make their experience unforgettable.
Assisting with all needs at the concierge desk, entryway, and parking area, including valet services and ensuring safe, efficient handling of guest vehicles.
Maintaining the presentation of the lobby, driveway, and parking areas to uphold a polished, welcoming atmosphere.
Providing a memorable, efficient, and personalized experience, noting and recording guest preferences for future visits.
Addressing guest concerns promptly and incorporating their feedback to continuously improve satisfaction.
Gathering and sharing local insights to fulfill guest requests, from sporting events to popular attractions and dining recommendations.

About You:

To thrive as a Concierge Team Leader, you should bring the following qualifications and skills:

At least 2 years of experience in a fast-paced, high-volume environment, ideally in hospitality and in a senior position.
A current driver’s license is essential for valet services and vehicle handling.
The ability to connect with guests and create a welcoming, friendly atmosphere.
Assist the Head Concierge in managing the team and training.
Skill in upselling and promoting our venues and services, enhancing the guest experience while boosting brand loyalty.
A genuine enthusiasm for the hospitality industry, bringing energy and dedication to each guest interaction.
A proactive attitude toward developing your skills, evolving in your role, and staying updated on industry trends.

Benefits:

The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
‘Great places to work’ certified

Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at [email protected]#m

#s-dni

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

concierge jobs in west end, qld

Concierge Team Leader

Guest Service Agent

Security Officer

Guest Service Agent

Hotel Services Team Member (Guest Service Agent)

Night Guest Service Agent

Guest Service Agent

Guest Service Agent

Security Officer

Guest Services Attendant (Housekeeping) - Manly Hotel

Car Wash Franchise Operator

Click&Collect Manager

Club Services Manager- Wynnum

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