In-Demand customer service representative Jobs in doolandella qld

Customer Support Officer
Swyftx —Brisbane QLD
- Hybrid work
- Customer service
- Communication skills
- Free food
Operations Coordinator, Customer Service
Queensland Government —Brisbane QLD
- Temporary
- Leadership
- Communication skills
- Negotiation
6h
Night Guest Service Agent
Oaks Hotels —Brisbane QLD
- $33.38 - $46.73 an hour
- 8 hour shift
- Parental leave
- Employee assistance program
Quick Apply
Part Time Guest Service Agent
Grand Chancellor Hotels —Brisbane QLD
- $26.70 - $33.00 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Social Media Customer Care Specialist
Stockland —Greater Brisbane QLD
- Hybrid work
- Customer service
- Salesforce
Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Target Buranda - Customer Service Assistant
Target Corporation —Woolloongabba QLD
- Employee discount
Customer Service Coordinator
Just-In Time Electrical —Brisbane QLD
- Microsoft Office
- Typing
- Communication skills
Member Support Consultant
Goodlife Health Clubs —Brisbane QLD
- First Aid Certification
- Gym membership
Customer Service Representative
PFD Food Services —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Food service
- Health insurance
- Gym membership
Customer Relations Representative
IDEXX —East Brisbane QLD
- Full-time
- Communication skills
- Parental leave
14d
Customer Service Representative - Brisbane
Metcash —East Brisbane QLD
- Full-time
- Computer skills
- In-person
- Communication skills
Guest Service Agent
SOFITEL —Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
Customer Service Representative
Stryker —Bowen Hills QLD
- Full-time
- Customer service
- Communication skills
- Health insurance
- Annual leave
12d
Guest Services Agent (GSA) - Casual
Arise Hotels & Apartments —Brisbane QLD
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Client Services Advisor
Anglicare Southern Queensland —Eight Mile Plains QLD
- Full-time
- Remote
- Customer service
- Microsoft Office
- Data entry
- Health insurance
- Work from home
3d
Guest Service Agent
Accor Apartments & Realty —Fortitude Valley QLD
- Weekend availability
- Hospitality
- Communication skills
- Hotel experience
Guest Experience Agent - Club Millésime
SOFITEL —Brisbane QLD
- Customer service
- Food service
Quick Apply
Customer Support and Fulfilment Coordinator (AU)
Askable —Fortitude Valley QLD
- Research
- Communication skills
- Annual leave
Client Care Representative
Sonova —Greenslopes QLD
- Part-time
- Administrative experience
- Clinic
- Computer skills
- Parental leave
- Employee assistance program
12d

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Customer Support Officer

Swyftx -
Brisbane QLD

Apply Now

Job Details

Benefits

Free food

Qualifications

Customer service
Communication skills

Full Job Description

Excellent career growth, mentoring and development opportunities
A fun, supportive and collaborative team culture
Hybrid working 2 days per week in our Milton office, plus a weekly catered lunch

At Swyftx, we’re not just building a fintech scaleup - we’re helping shape the future of Australia’s digital currency industry and its integration with traditional finance. With over one million users and a global presence, we operate in a fast-paced, ever-evolving environment where adaptability and strategic thinking are essential.

As a Customer Support Officer at Swyftx, you’ll play a pivotal role in delivering exceptional customer experiences across every stage of the customer journey. Through proactive engagement across phone and live chat channels, you’ll support our customers with professionalism, empathy and efficiency while helping us create an industry-leading support experience.

Please note this is a Brisbane based role, and we have hybrid working, with two days per week in our beautiful Milton office.

Some of your key responsibilities in this role will include:

Deliver exceptional customer support across Swyftx’s omnichannel platforms, including phone, live chat and email, ensuring positive customer outcomes.
Proactively engage with customers through outbound calling activities, including KYC calls, onboarding support and customer outreach initiatives.
Build strong rapport with customers while troubleshooting enquiries, identifying solutions and aiming for first point of contact resolution wherever possible.
Support onboarding and verification processes by assisting customers with KYC and compliance requirements.
Accurately document customer interactions, enquiries and outcomes within CRM systems and internal platforms.
Gather customer feedback and identify opportunities to continuously improve the customer experience across our products and services.

To be successful you will have:

Previous experience in a customer service or customer support environment, ideally within fintech, finance or cryptocurrency.
Strong phone-based customer service experience with confidence handling high volumes of customer interactions across phone, email and live chat channels.
Excellent verbal and written communication skills, with the ability to quickly build rapport and deliver positive customer experiences.
Strong problem-solving skills with the ability to troubleshoot issues, think critically and remain calm under pressure in a fast-paced environment.
High attention to detail, confidence working across multiple systems and technologies, and the ability to work effectively towards KPI’s and performance targets.
A positive, proactive and customer-centric approach to work, with strong teamwork and collaboration skills.

Some of our perks and benefits include:

Hybrid working, with two days per week from our beautiful Milton office.
Unlimited fee-free trading.
Career growth and formal leadership training programs.
Social activities, game breaks and recognition awards.
An inhouse barista and fully stocked kitchen.
Weekly catered lunches on a Wednesday.

At Swyftx, we believe great teams are built on diverse perspectives, experiences and ideas. We’re committed to creating an inclusive environment where people feel supported, valued and empowered to do their best work.

If you are driven by excellence, a deep commitment to integrity, and an unwavering drive to make an impact, then click ‘apply now’.

We have an internal Talent Acquisition function, and therefore are not accepting approaches from recruitment agencies.

Apply Now

Refine Your Search

customer service representative jobs in doolandella qld

Customer Support Officer

Operations Coordinator, Customer Service

Night Guest Service Agent

Part Time Guest Service Agent

Social Media Customer Care Specialist

Guest Services Agent

Target Buranda - Customer Service Assistant

Customer Service Coordinator

Member Support Consultant

Customer Service Representative

Customer Relations Representative

Customer Service Representative - Brisbane

Guest Service Agent

Customer Service Representative

Guest Services Agent (GSA) - Casual

Client Services Advisor

Guest Service Agent

Guest Experience Agent - Club Millésime

Customer Support and Fulfilment Coordinator (AU)

Client Care Representative

I want to receive the latest job alert for customer service representative in doolandella qld

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