Location: Whyalla, South Australia.
Status: Full Time Contract working 38 hours per week until 30 June 2027
Annual Salary: from $76,372 to $81,905 per annum based on full time
Hourly Rate: $38.65 to $41.45 per hour
About the Position
The Intensive Family Services (IFS) program supports families with complex needs to improve child safety, strengthen parenting capacity, and prevent children from entering out-of-home care through tailored, culturally appropriate, and family-centred support.
As a Support Worker, your responsibilities will include:
- Ensuring Case Plans developed by Case Managers are supported and implemented.
- Actively contributing to the operational objectives of the Program.
- Assisting in the delivery of activities to meet Key Performance Indicators.
- Supporting the Case Manager in assisting families to increase their knowledge and skills.
- Assisting the Case Manager in providing education, training, advocacy, and practical support to carers and / or families needing ongoing support.
- Maintaining a key focus in supporting clients to lead a fulfilling and more independent life.
- Providing practical and emotional support to clients.
- Assisting with the administration and maintenance of records, data collection and reports as required by the funding body.
Why Join Us
You will have access to:
- Salary packaging and salary sacrificing option of up to $15,899 which will significantly increase your take home pay
- Salary packaging cards for meal and entertainment benefits and other generous discounts available
- Additional leave provisions
- Fantastic professional and career development opportunities
- A generous external Employee Assistance Program
- An inclusive, supportive and passionate team in a growing organisation
Centacare is an Equal Opportunity Employer. We value an inclusive workplace and recognise that diversity within our workforce allows us to better support our clients and communities. If you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, part of the LGBTIQA+ community, come from a culturally diverse group, or have lived experience, we would love to hear from you.
About You
To be successful in this role you will have:
o Minimum Certificate IV in Child, Youth and Family Intervention or Diploma in relevant Human Services qualification.
o Bachelor of Social Work highly desirable (eligibility for membership with the Australian Association of Social Workers).
o Current Bachelor Social Work students who can demonstrate successful completion of third year placement encouraged to apply.
o Current Masters Social Work students with a relevant undergraduate degree, who can demonstrate completion of their first placement are encouraged to apply.
- Experience in working with and supporting families at risk.
- Knowledge and understanding of basic child development principles, childcare principles and family dynamics.
- Experience in working in a highly confidential manner.
- Demonstrated ability to work independently and demonstrate initiative;
- Demonstrated high level of communication skills (listening, verbal and written).
- Demonstrated ability to function as a cooperative member of a team to achieve team objectives
- Demonstrated ability to maintain high quality file management, which includes collating, maintaining, and reporting on accurate data and information.
- Demonstrated experience in working in a highly confidential manner.
- Demonstrated high level of ability in using Information Technology and Microsoft Office programs.
Requirements of the role:
- Hold (or willingness to obtain) a current DHS Working With Children Check *
- Hold (or a willingness to obtain) a National Criminal History Record Check (Police Check) *
- Hold a current South Australian Driver’s License (minimum Provisional License)
* Preferred candidates will be supported through these processes
Further Information
For more information on the position, visit www.cccsa.org.au/careers/vacancies and request a copy of the Position Identification Document for further information on the role.
How to Apply
To apply for this role, please submit your application via email to [email protected]
To be considered, candidates will be required to submit the following documentation:
- Cover letter
- Copy of your resume
- Response to the Selection Criteria (found in the Position Identification Document)
- Contact details of three professional referees
For more information on the recruitment process refer to our guide here.
If you have any questions, need help with your application, or would like to request adjustments during the recruitment process, please contact Human Resources on (08) 8644 2020 or email [email protected]. We are here to help you through the recruitment process in a way that works best for you.
Applications close 9.00am Monday 1 June 2026
PLEASE NOTE: Applications that do not address the Selection Criteria questions may not be considered.
Pay: $76,372.00 – $81,905.00 per year
Work Location: In person
