In-Demand associate Jobs in melbourne, vic

Patient Support Associate
easykind —Richmond VIC
- Full-time
- Hybrid work
- Patient care
- Communication skills
Quick Apply
12d
Assistant Store Manager- The Cosmetics Company Store DFO Essendon
Estee Lauder —Essendon VIC
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
11d
Housekeeping Public Area Attendant - Spa
Marriott International, Inc —Melbourne VIC
- $26.70 an hour
- Full-time
5d
Customer Experience Associate
ABN Group —Melbourne VIC
- Full-time
- Hospitality
- Construction
14d
Patient Safety Associate (Australia)
ProductLife Group —Melbourne VIC
- Contract
- Hybrid work
- Writing skills
- Communication skills
Customer Support / Success Associate – AutoGrab
AutoGrab —Melbourne VIC
- From $6,500 a month
- Full-time
- CRM software
- Sales
- Customer service
- Dental insurance
- Parental leave
Quick Apply
5d
Associate/Graduate role
Right Lane Consulting Pty Ltd —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Quick Apply
Sales Associate Highpoint
Pandora Jewelry —Maribyrnong VIC
- Part-time
- Sales
- Customer service
- Employee discount
13d
CASUAL SALES ASSOCIATE - CHADSTONE, MELBOURNE
Camilla and Marc —Chadstone VIC
- Sales
Office Administrator/Assistant
Lena Hung and Associates —Melbourne VIC
- $50,000 - $60,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Management Consulting - Expression of Interest
Grant Thornton Australia —Melbourne VIC
- Full-time
- Master's degree
- Business development
- Analysis skills
- Parental leave
- Gym membership
Senior Registry Officer
Supreme Court —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Work from home
21h
In Room Dining Attendant (Part-Time)
Marriott International, Inc —Melbourne VIC
- Part-time
Migration Assistant/s
Knowbal Migration and Education —Melbourne VIC
- Full-time
- CRM software
- Management
- Microsoft Office
Quick Apply
6d
Fraud & Scams Specialist | Senior Associate | Forensics and Financial Crime Advisory
PWC Australia —Southbank VIC
- Microsoft Powerpoint
- Financial services
- Communication skills
- Annual leave
Librarian
State Library of Victoria —Melbourne City Centre VIC
- $81,496 - $90,227 a year
- Full-time
- Microsoft Excel
- Research
- Communication skills
2d
Casual Sales Associate - Myer Melbourne
Nine West —Melbourne VIC
Quick Apply
Full Time Sales Associate
Coach Stores Australia —Essendon VIC
- Full-time
- Sales
- Customer service
- Merchandising
- Employee discount
Graduate Environmental Consultant - Environmental Restoration | 2027 Start
Arcadis —Melbourne VIC
- Communication skills
9d
Night Auditor - Full time
Marriott International, Inc —Melbourne VIC
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- No degree

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Patient Support Associate

easykind
Richmond VIC

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Patient care
Communication skills

Full Job Description

About us:

easykind is the forefront of healthcare, providing compassionate and innovative solutions for our patients through our specialisation in medicinal cannabis. We’re a rapidly growing start-up, founded by patients, for patients, and are thrilled to welcome new members to our exceptional team.

We're a passionate, goal-driven business with the mission of combining 5-star service with the most cost-effective solution to high quality plant based medicine in Australia. We aren’t the everyday medical clinic, instead utilising our unique mix of accessibility, relatability, and reliability to simplify the process for our patients!

About the Role:

Our Patient Support Associates are the heartbeat of our patient experience, supporting our patients on their alternative healthcare journey, with a particular focus on resolving patient inquiries through front line phone support. The role requires an empathetic approach, excellent communication skills, and the ability to solve problems efficiently within provided frameworks.

This is a full-time position located in Richmond.

Key Responsibilities:

Act as a key point of contact for patients, managing a high volume of inbound and outbound calls each day with warmth, confidence, and professionalism.
Support patients throughout their care journey by answering questions, resolving concerns, booking appointments, and clearly guiding them through next steps.
Respond to patient emails promptly and clearly, maintaining the same empathy, accuracy, and 5-star service experience provided over the phone.
Manage sensitive conversations with care, professionalism, and transparency, ensuring patients feel heard, supported, and well-informed.
Work closely with practitioners and internal teams to gather patient information, action requests, and help resolve patient issues efficiently.
Collaborate with our partner pharmacy to support prescription-related enquiries and help ensure patients receive timely updates and assistance.
Advocate for patient needs and preferences while staying aligned with easykind’s values, processes, and commitment to high-quality care.
Maintain accurate patient information across systems, ensuring all interactions are detail-oriented, compliant, and handled with discretion.
Deliver a consistently positive patient experience by setting clear expectations, communicating transparently, and taking ownership of each interaction.

What We're Looking For:

A confident, capable communicator who enjoys spending the day speaking with patients and creating a positive experience over the phone.
Experience in a high-volume call, customer service, or patient support environment - or the motivation to learn quickly and thrive in one.
A warm, friendly, and naturally empathetic approach, with the ability to make people feel comfortable, heard, and supported from the first interaction.
Resilience and adaptability, with the confidence to manage a wide range of conversations - from simple enquiries through to more sensitive or complex patient situations.
Strong organisation skills, a proactive mindset, and excellent attention to detail when managing patient information and follow-up tasks.
Confidence using multiple systems at once while maintaining a clear, calm, and professional phone manner.
A practical problem-solver who can anticipate patient needs, take ownership, and guide people clearly through next steps.
A genuine interest in healthcare and patient care - healthcare experience is a bonus, but not essential.

What We Offer:

An inclusive and supportive work culture (it’s a pretty elite crew)
Hybrid working flexibility
Supportive onboarding process with clear expectations keeping your growth front of mind
Join a company nominated for LinkedIn's Top Startups 2025 and Best Places to Work 2025

At easykind, we believe diversity fuels innovation. We're committed to creating an inclusive environment where everyone - regardless of background, identity, or experience - feels valued and empowered. We celebrate differences and strive to build a team that reflects the patients we serve. If you're passionate about compassionate care and are ready to join a forward-thinking team, we can't wait to meet you!

Quick Apply

Refine Your Search

associate jobs in melbourne, vic

Patient Support Associate

Assistant Store Manager- The Cosmetics Company Store DFO Essendon

Housekeeping Public Area Attendant - Spa

Customer Experience Associate

Patient Safety Associate (Australia)

Customer Support / Success Associate – AutoGrab

Associate/Graduate role

Sales Associate Highpoint

CASUAL SALES ASSOCIATE - CHADSTONE, MELBOURNE

Office Administrator/Assistant

Management Consulting - Expression of Interest

Senior Registry Officer

In Room Dining Attendant (Part-Time)

Migration Assistant/s

Fraud & Scams Specialist | Senior Associate | Forensics and Financial Crime Advisory

Librarian

Casual Sales Associate - Myer Melbourne

Full Time Sales Associate

Graduate Environmental Consultant - Environmental Restoration | 2027 Start

Night Auditor - Full time

I want to receive the latest job alert for associate in melbourne, vic

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