By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Business Development Manager – Product Recall
Lead and grow Sedgwick’s Brand Protection business development efforts across Australia, working closely with and reporting to the Global Director of Recall Solutions. You’ll shape and execute the commercial strategy - identifying key opportunities, building awareness of our capabilities, and strengthening our presence with manufacturers, law firms, insurers, and other industry stakeholders. You’ll cultivate and convert new business through proactive relationship building, participation in industry events, and by developing your own thought‑leadership activities. While you’ll operate with a high level of autonomy, you’ll be supported by our established local & international Sedgwick teams to drive meaningful growth and expand Sedgwick’s footprint across the region.
What are my accountabilities?
Shape our growth strategy in Australia, using your experience to identify priority targets, sectors, and partners.
Build, nurture, and grow a portfolio of clients, acting as a trusted advisor on product recall solutions and best practice.
Develop and manage a high‑quality pipeline of prospective clients, using a consultative approach to diagnose needs, shape solutions, and convert opportunities.
Maintain and expand key accounts, strengthening long-term relationships and driving strategic growth across priority sectors.
Represent Sedgwick at networking events, conferences, and industry forums, building visibility and credibility among manufacturers, law firms, insurers, and industry partners.
Organise and host engagement activities – including networking events, webinars, and roundtables.
Collaborate with internal operations, marketing, and client services teams to ensure seamless onboarding, delivery excellence, and a unified client experience.
About you:
Proven experience in business development or a client‑facing commercial role, ideally within product safety or a risk-focussed capacity.
Exceptional relationship‑builder and networker, confident engaging with manufacturers, law firms, insurers, and senior stakeholders.
Experience in Account Acquisition
Strong consultative skills, able to uncover client needs, provide credible advice, and shape tailored product‑recall solutions.
Confident communicator, experienced in delivering persuasive presentations and thought‑leadership at industry events.
Commercially astute, with strong business acumen, negotiation ability, and a strategic approach to identifying market opportunities.
Disciplined in pipeline management, with proficiency in CRM tools and the ability to use data and insights to prioritise activity and drive forecasting accuracy
Caring Culture
It’s at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.
If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.
Why Sedgwick?
Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times. Every day, our colleagues are working to make the world better. They’re helping people recover after an injury or illness. They’re assisting with damage from a natural disaster. They’re even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.
Whether you’re in loss adjusting, claims, customer service, nursing, engineering, IT, or another specialty, there’s a place for you here to be a force for good.
Some of the benefits of working with us are:
Hybrid working arrangement. #LI-Hybrid
Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education.
0.5% on top of Superannuation Guarantee.
Domestic and International Career Pathways.
Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace
Sedgwick is an Equal Opportunity Employer.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
