In-Demand communications officer Jobs in bruce act

Customer Resolutions Officer
Evoenergy —Greenway ACT
- $105,418 a year
- Contract
- Management
- Customer service
- Writing skills
- Free parking
- Gym membership
5d
Security Officer
Certis Group —Canberra ACT
- 12 hour shift
- CPR Certification
- Customer service
- Microsoft Office
- Opportunities for advancement
Human Resources Graduate Program 2027 and 2028 intakes
ASIO —Canberra ACT
- $91,521 - $107,794 a year
- Temporary
- In-person
- AI
- Communication skills
- Annual leave
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Senior Project Officer, Indigo Enterprise Integration
Australian Electoral Commission —Canberra ACT
- $99,734 - $111,701 a year
- Full-time
- Communication skills
10d
Defence School Mentor
Brindabella Christian College —Charnwood ACT
- $35,000 a year
- Part-time
- Leadership
- Communication skills
Directorate Liaison Officer | Full-time Temporary
Infrastructure Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Management
- Leadership
1d
Sample Receipt Officer
ALS —Canberra ACT
- Full-time
- Laboratory
- Laboratory experience
- Communication skills
Student Employability and Industry Engagement Coordinator (Gov and Law)
Australian National University —Canberra ACT
- $98,387 - $113,252 a year
- Full-time
- Recruiting
- Communication skills
- Teaching
8d
Client Services Officer
ALS —Canberra ACT
- Full-time
- Customer service
- Communication skills
Manager | Full-time Permanent
City and Environment —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- Analysis skills
- Communication skills
9d
Impact and Partnership Officer (Indigenous Identified)
Australian National University —Canberra ACT
- $98,387 - $113,252 a year
- Full-time
- Writing skills
- Recruiting
- Communication skills
Senior Policy Advisor
Australian National University —Canberra ACT
- $121,359 - $129,772 a year
- Full-time
- Research
- Analysis skills
- University
Program Manager
Leidos —Canberra ACT
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
Executive Assistant
Airservices Australia —Canberra ACT
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Committees and Secretariat Officer | Full-time Temporary
Justice and Community Safety —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
- Communication skills
- Time management
9d
Senior Research Advisor
Australian National University —Canberra ACT
- $121,359 - $129,772 a year
- Full-time
- Research
- Analysis skills
- University
Content Accessibility (Easy English) | Full-time Temporary with a Possibility of Permanency
Health and Community Services —Canberra ACT
- $127,597 - $136,873 a year
- Temporary
- Communication skills
1d
Team Lead
Amentum —Canberra ACT
- Full-time
- Management
- Writing skills
- Organisational skills
- Employee stock purchase plan
- Dental insurance
Senior Technical Officer
Australian National University —Canberra ACT
- $98,387 - $102,887 a year
- Part-time
- Research
- Recruiting
- Organisational skills
5d
IT Officer (Network Administrator)
BluePackets —Fyshwick ACT
- $75,000 - $85,000 a year
- Azure
- Microsoft Office
- Bachelor's degree
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Customer Resolutions Officer

Evoenergy -
Greenway ACT

Apply Now

Job Details

Contract
$105,418 a year
5 days ago

Benefits

Free parking
Gym membership

Qualifications

Management
Customer service
Writing skills
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Customer Resolutions Officer

Fixed Term, Full Time (2 year Opportunity)
$105,418 + 16% Superannuation
Free parking and gym membership

About the role:

Evoenergy has an exciting opportunity for a Customer Resolutions Officer within our Customer Delivery team.

This role involves a dynamic combination of customer interaction, compliance management, and stakeholder collaboration to ensure effective resolution of customer feedback and claims. The Customer Resolutions Officer will play a key role in managing customer relations and maintaining the company's reputation by providing efficient and effective resolutions.

This position requires a proactive individual who can handle complex issues with ease, maintain a strong focus on customer satisfaction, and uphold compliance standards. Working closely with various teams and stakeholders, the ideal candidate will demonstrate excellent problem-solving skills and the ability to negotiate favourable outcomes.

Key responsibilities:

Manage the registering, tracking, investigation, and resolution of customer feedback and keeping customers informed within designated compliance timeframes.
Maintain complaint handling procedures to ensure compliance to legislative requirements.
Investigate and manage general Evoenergy claims to ensure balanced outcomes for the customer and the organisation.
Develop and maintain key stakeholder relationships both internal and external to influence and negotiate the best possible outcomes for customers and Evoenergy.
Access customer and property data to produce formalised customer notification letters.
Other duties within the employee's skill, competence and training.

Our ideal candidate:

Relevant experience in customer service management, communications, business administration or similar is essential.
An understanding or the ability to quickly learn the application of legislation in a utility environment.
Significant experience balancing priorities whilst continuing to meet the expectations of our customers.
You are IT savvy, with experience in Microsoft Office suite.
You have well developed communication skills both verbally and in writing as well as a high level of attention to detail.
Takes active steps to ensure the safety of colleagues and our community, championing a safe, inclusive, and respectful environment.

About Evoenergy

We own, maintain and operate the electricity distribution network in the ACT and the gas network in the ACT and parts of NSW. We supply safe, reliable and cost-effective electricity to over 200,000 residential and business electricity customers, and over 140,000 gas customers.

At Evoenergy, we’re focused on safety, reliability, innovation and sustainability. We boast a positive safety culture that encourages and inspires, because the work we do matters to thousands of Canberrans.

We’re an Equal Opportunity Employer and embrace a diverse, inclusive, and respective culture, where people are empowered to fulfil their potential. We welcome people with diverse skills, experiences, perspectives and backgrounds – and encourage applications regardless of gender, age, ethnicity, sexual orientation, disability.

Thinking of moving in Canberra?

The ACT is Australia's best kept secret. Canberra’s location offers easy access to the South Coast and snowfields, making it perfect for an outdoor and adventure-based lifestyle. We will support your cost to relocate. Learn more about the territory here.

Apply now

Apply through our Recruitment Portal by submitting your resume and a cover letter that clearly outlines the key skills, knowledge and experience you can bring to the role. You should also address the ‘Ideal Candidate’ criteria above.

Applications Close: 8/6/2026

Please Note we anticipate a large number of applicants for this role and may close this advertisement earlier than the planned close date.

For guidance with the application process, please contact Lucy Bate at [email protected].

Apply Now

Refine Your Search

communications officer jobs in bruce act

Customer Resolutions Officer

Security Officer

Human Resources Graduate Program 2027 and 2028 intakes

Senior Project Officer, Indigo Enterprise Integration

Defence School Mentor

Directorate Liaison Officer | Full-time Temporary

Sample Receipt Officer

Student Employability and Industry Engagement Coordinator (Gov and Law)

Client Services Officer

Manager | Full-time Permanent

Impact and Partnership Officer (Indigenous Identified)

Senior Policy Advisor

Program Manager

Executive Assistant

Committees and Secretariat Officer | Full-time Temporary

Senior Research Advisor

Content Accessibility (Easy English) | Full-time Temporary with a Possibility of Permanency

Team Lead

Senior Technical Officer

IT Officer (Network Administrator)

I want to receive the latest job alert for communications officer in bruce act

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