In-Demand accommodation manager Jobs in surry hills nsw

Customer Experience Manager
Accor Apartments & Realty —Sydney NSW
- Full-time
- Hospitality
- Administrative experience
- Leadership
2d
Assistant Reservations Manager
SOFITEL —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Office Manager
KinKera Community Pty Ltd —North Sydney NSW
- From $76,000 a year
- Full-time
- CRM software
- Office
- Microsoft Office
Quick Apply
7d
Night Manager (Student Accommodation)
Scape Australia —Kensington NSW
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Employee discount
Store Manager - Bondi
The Body Shop Australia Pty Ltd —Bondi Junction NSW
- $65,000 - $71,500 a year
- Full-time
- Management
- Sales
- Organisational skills
- Employee discount
Quick Apply
14d
FRONT OFFICE OPPORTUNITIES
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills
Assistant Category Manager - Beer
Endeavour Group —Sydney NSW
- Full-time
- Management
- Marketing
- Business
13d
General Manager
MAD MONKEY PTE. LTD. —Sydney NSW
- Full-time
- Hospitality
- Leadership
Quick Apply
Workplace and Concierge Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Quick Apply
Site Manager
Unispace —Sydney NSW
- Management
- Construction
- Annual leave
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
8d
Conference & Events Sales Coordinator
NOVOTEL —Wolli Creek NSW
- Full-time
- Hospitality
- Sales
- Customer service
Quick Apply
Manager - Creative Delivery
Australia Red Cross —Sydney NSW
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Employee assistance program
8d
Assistant Manager -Broadway
The Body Shop Australia Pty Ltd —Broadway NSW
- $60,500 - $60,501 a year
- Full-time
- Sales
- Organisational skills
- Leadership
- Employee discount
Quick Apply
Cook - Randwick
SUMMIT HEALTH CARE PTY LTD —Randwick NSW
- Culinary experience
- Cooking
Quick Apply
Casual Retail Stylist
Assembly Label —Bondi NSW
- Sales
- Employee discount
Territory Manager - NSW (173425)
Colgate-Palmolive —Sydney NSW
- Google Suite
- Management
- Sales
Hospitality Coordinator
Zurich Insurance —North Sydney NSW
- Hybrid work
- Hospitality
- Customer service
- Administrative experience
- Parental leave
6d
Chief of Staff to SVP Operations, APAC
Equinix —Sydney NSW
- Full-time
- Bachelor's degree
- AI
- Leadership
ASSISTANT MANAGER HOUSEKEEPING / ASSISTANT HOUSEKEEPING MANAGER
Park Hyatt Sydney —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
- Parental leave
- Employee assistance program

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accommodation manager jobs near surry hills nsw

Customer Experience Manager

Accor Apartments & Realty -
Sydney NSW

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Hospitality
Administrative experience
Leadership
Communication skills
Marketing

Full Job Description

Accor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-centric hospitality solutions. Accor's vision of an augmented hospitality experience transcends the confines of our hotels, taking root within our HEARTIST culture and team ethos. This vision draws inspiration from our properties and thrives on the foundation of loyalty.

Purpose
As the Customer Experience Manager, you are responsible for overseeing and coordinating all activities related to customer experience within a designated portfolio. Your task is to ensure the efficient execution and communication of customer activities within established budgets. Additionally, your goal is to establish a reputation of excellence, and delivering on Accor's client promise.

Primary Responsibilities

Manage end-to-end Quarterly and Annual Customer Engagement plans, ensuring budget compliance and strategic guidance from the General Manager of Customer Experience
Oversee day-to-day operations to meet Accor's contractual obligations and Customer Experience KPIs in your asset/portfolio
Lead a team of Head Concierge and Concierge Executives to enhance the customer experience
Craft engaging content for various social media and online platforms
Innovate the customer experience based on feedback, tenant interaction, and emerging trends
Assist the Area Manager in talent management, including recruitment and rostering
Inspire and engage your teams as a charismatic leader
Implement best practice tools, participate in CX training, and ensure quality assurance
Embody Accor values and set a strong example in all actions and interactions, as visible leadership is critical to the role's success

Skills and Experience

Demonstrated experience in leveraging relationships and partnerships to drive customer outcomes
A passion for people with demonstrated ability in leading small teams and cultivating stakeholder relationships both internal and external
Excellent written and verbal communication skills with strong and demonstrated administrative acumen with an ability to transfer ideas and strategy into professional documents.
Extensive leadership experience in hospitality and/or events, sales, and marketing roles, gained through years of working in the industry
Strong passion for people, curating experiences for others and in leading premium service delivery with a proven record of innovation and animation

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

Refine Your Search

accommodation manager jobs in surry hills nsw

Customer Experience Manager

Assistant Reservations Manager

Office Manager

Night Manager (Student Accommodation)

Store Manager - Bondi

FRONT OFFICE OPPORTUNITIES

Assistant Category Manager - Beer

General Manager

Workplace and Concierge Manager

Site Manager

Guest Services Agent

Conference & Events Sales Coordinator

Manager - Creative Delivery

Assistant Manager -Broadway

Cook - Randwick

Casual Retail Stylist

Territory Manager - NSW (173425)

Hospitality Coordinator

Chief of Staff to SVP Operations, APAC

ASSISTANT MANAGER HOUSEKEEPING / ASSISTANT HOUSEKEEPING MANAGER

I want to receive the latest job alert for accommodation manager in surry hills nsw

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