In-Demand digital manager Jobs in perth wa

Fraud Detection Officer Perth
Bankwest —Perth WA
- Full-time
- Remote
- Customer service
- Financial services
- Work from home
Business Development Managers
Epson —Perth WA
- Full-time
Quick Apply
12d
Performance Marketing Specialist
equ —Perth WA
- $80,000 a year
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
- Work from home
- Employee assistance program
Quick Apply
Manager Information Technology
Economic Regulation Authority —Perth WA
- $144,755 - $154,717 a year
- Full-time
- AI
- Annual leave
- Parental leave
1d
Territory Manager - WA (172985)
Colgate-Palmolive —Perth WA
- Google Suite
- Management
- Sales
Project Manager | Mon to Fri 38 hours | Balcatta Support Centre
Sodexo —Balcatta WA
- Full-time
- Hybrid work
- PMP
- Business
- Communication skills
Quick Apply
9d
Senior Project Manager
Remote Control Technologies —Kewdale WA
- Contract
Case Management and Dementia Coordinator
Umbrella Multicultural Community Care Services —Ascot WA
- $88,099 - $94,791 a year
- Full-time
- Administrative experience
- Supervising experience
- Case management
- Work from home
Quick Apply
Senior Case Manager Level 2
Allianz —Perth WA
- Full-time
- Hybrid work
- Case management
Customer Service Manager (WA)
Coles Supermarkets —Perth WA
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
Multimedia Designer
OzKez Pty Ltd —Joondalup WA
- $70,000 - $80,000 a year
- 8 hour shift
- Microsoft Powerpoint
- SharePoint
- In-person
- Work from home
Quick Apply
Junior Commercial Coordinator
Epiroc Australia Pty Ltd —Perth WA
- Salesforce
- Administrative experience
- Parental leave
Team Manager Claims
Allianz —Perth WA
- Full-time
- Hybrid work
- Databases
Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre
Sodexo —Balcatta WA
- Full-time
- Hybrid work
- Business
- Communication skills
Quick Apply
8d
Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)
Commonwealth Bank —Perth WA
- Full-time
13d
Handyperson (PT) - Holiday Inn Perth City Centre
Holiday Inn —Perth WA
- Communication skills
- Hotel experience
- Parental leave
System Services and Responses Talent Register
Department of Education —Padbury WA
- Full-time
- Work from home
- Parental leave
Office Manager
Wesfarmers —Perth WA
- Full-time
- Communication skills
Account Manager
Allianz —Perth WA
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
Change Enablement Manager (ITSM)
Kinetic IT —Perth WA
- Full-time
- Parental leave
- Employee assistance program
12d

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digital manager jobs near perth wa

Fraud Detection Officer Perth

Bankwest -
Perth WA

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Job Details

Full-time

Benefits

Work from home

Qualifications

Customer service
Call centre
Financial services

Full Job Description

Due to continued growth in our GFMS team, we are looking for FT Analysts in our Fraud Detection team!

12 months secondment/contract

You must be based in Perth to be eligible for this position.

You must available to work on a 24/7 rotating roster.

The Fraud and Scams Response Centre (FSRC) vision is to inspire confidence and create peace of mind. We strive to provide safe banking through prevention, detection and response.

Fraud and Scams Response Centre consists of seven group level functions: Bankwest Financial Crime Services, Card Fraud, Digital Fraud, Branch Fraud, Originations & Scams, Fraud Capability Intel & Advisory, Analytics and Business Performance & Strategy.

Do work that matters

You will deliver excellence in customer service and also innovation in dealing with customer’s situations:

Handle inbound and outbound calls relating to potential Scam or Fraud activity

Creating peace of mind for our customers by providing exceptional service when handling inbound fraud/scam call enquiries

Working in a high paced environment with a passion to inspire confidence in our customers, specifically when being faced with a fraud or scam situation

Perform the detection analyst over scam/fraud related events and ensure sound decisions are made whilst following the standard operating procedure.

Identify digital fraud trends and report on these accordingly

Manage a high volume of customer calls and scam alerts

Prompt escalation of issues/risks out of delegation and/or as required

Maintain an up-to-date focus on financial crime, security related trends and emerging issues, and share knowledge obtained.

We’re interested in hearing from people who have

Strong problem-solving and decision-making capability

High level of personal integrity & commitment to confidentiality & privacy principles

Availability to be rostered across a 24 hour/7 day roster

Financial Services Industry experience preferred with a focus on Online and Mobile correlated roles

Demonstrated experience in the delivery of excellence in customer service including personal, written and verbal skills

Ability to resolve basic customer complaints.

What will help you succeed?

Your strong customer service skills will enable you to build and maintain a positive relationship with customers by resolving and identifying potential fraud/scam activity and ensuring customers are banking as effectively as possible. You will also be able to demonstrate:

An ability to work in a high volume call centre environment

The ability to think outside the box and ensure the best solutions is provided to your customers to meet their financial needs

Able to perform well in an ambiguous environment

the ability to interact with a wide range of customers and colleagues

a desire to want to deliver excellent customer service

Ability to work in a fast paced & highly regulated environment

At Bankwest we’re proud to support flexible working. Once you have completed office-based training and we've set you up for success in the role to be able to work from home it may move to a hybrid role with a mix of WFH & office hub days. Working from home arrangements will be at your managers discretion.

If this sounds like you apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 12/06/2026

Apply Now

Refine Your Search

digital manager jobs in perth wa

Fraud Detection Officer Perth

Business Development Managers

Performance Marketing Specialist

Manager Information Technology

Territory Manager - WA (172985)

Project Manager | Mon to Fri 38 hours | Balcatta Support Centre

Senior Project Manager

Case Management and Dementia Coordinator

Senior Case Manager Level 2

Customer Service Manager (WA)

Multimedia Designer

Junior Commercial Coordinator

Team Manager Claims

Business Analyst – Technology Digital & Data (TDDI) | Mon to Fri 38 hours | Balcatta Support Centre

Customer Banking Specialist - Innaloo, Karrinyup and Claremont branches (FT/PT)

Handyperson (PT) - Holiday Inn Perth City Centre

System Services and Responses Talent Register

Office Manager

Account Manager

Change Enablement Manager (ITSM)

I want to receive the latest job alert for digital manager in perth wa

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