In-Demand customer service team lead Jobs in kew vic

Freight Payments & Reconciliation Officer
IXOM —East Melbourne VIC
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance program
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- $40 - $50 an hour
- Part-time
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Project Officer
Victorian School Building Authority —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
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Subway —Box Hill VIC
- Management
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14d
Project Officer
Department of Education —Melbourne City Centre VIC
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KG Talent —Bayswater VIC
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Manager, Relocatables Team
Victorian School Building Authority —Melbourne VIC
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ALSTOM —West Melbourne VIC
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ASV Euro Car Parts —Port Melbourne VIC
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Marriott International, Inc —Melbourne VIC
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- Full-time
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Manager, Relocatables Team
Department of Education —Melbourne City Centre VIC
- Full-time
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6d
General Manager Passenger Readiness
Metro Trains Melbourne —Melbourne VIC
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5d
People Partner
St Vincent's Health Australia —Melbourne VIC
- Full-time
12d

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customer service team lead jobs near kew vic

Freight Payments & Reconciliation Officer

IXOM -
East Melbourne VIC

Apply Now

Job Details

Benefits

Employee assistance program
Paid volunteer leave

Qualifications

Microsoft Excel
Accounts payable
SAP
Microsoft Office
Communication skills

Full Job Description

East Melbourne, VIC, AU, 3002

Permanent

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, ensuring safe and reliable access and helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

About your role

Reporting to the Team Leader, this role is responsible for managing the Freight Payment Process for IXOM’s carriers across Australia. You will be part of a small, collaborative Freight Processing team and play a key role in ensuring accurate and timely payment processing.

Acting as a key interface between IXOM and our contracted carriers, you will manage financial processes, maintain system accuracy, and support operational outcomes across our logistics network.

Key Responsibilities

Reconcile carrier statements received via EDU and uploaded into the ECC SAP system
Identify discrepancies between carrier statements and internal records, and investigate and resolve variances
Ensure invoicing accurately reflects operational outcomes (e.g. cancelled loads, demurrage)
Ensure timely processing of credits for any overcharges
Collaborate with internal and external stakeholders to ensure payments align with agreed processes
Work with carriers to improve the quality and timeliness of invoicing and credit notes
Prevent overpayments and manage any rate discrepancies effectively
Maintain accurate rates, routes, and lead times within SAP
Manage rate updates, including fuel levies, new carriers, and annual escalations
Provide or source agreed rates to support new business requirements
Partner with Customer Service to ensure accurate routing and DIFOT performance measures
Support additional administrative tasks as required

Who are we looking for?

Proven experience in payment reconciliation
Background in Accounts Payable, Finance, or Bookkeeping
Experience working with SAP (highly desirable)
Strong proficiency in Microsoft Office (especially Excel)
Excellent communication and stakeholder engagement skills
High level of accuracy with strong attention to detail
Proactive, organised, and able to manage multiple priorities

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.

We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.

To Apply

If this sounds like you, we’d love to hear from you!

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.

Apply Now

Refine Your Search

customer service team lead jobs in kew vic

Freight Payments & Reconciliation Officer

Leasing Coordinator

National Service Centre Manager

Musicians wanted: Teach children's group music classes, Eastern Melbourne

Project Officer

Restaurant Manager

Project Officer

Service Delivery Lead

Purchasing Coordinator

Manager, Relocatables Team

Clearance Classifier II

Help Desk Technician

Transfusion Ambassador

Branch Manager

Executive-Event

Sales Team

Planning Executive

Manager, Relocatables Team

General Manager Passenger Readiness

People Partner

I want to receive the latest job alert for customer service team lead in kew vic

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