In-Demand customer service team lead Jobs in kew vic

Store Manager (Hospitality)
ZUPPA —Fitzroy VIC
- $75,000 - $85,000 a year
- 8 hour shift
- Hospitality
- Customer service
- In-person
Quick Apply
Musicians wanted: Teach children's group music classes, Eastern Melbourne
Musical Minds —Mount Waverley VIC
- $40 - $50 an hour
- Part-time
- Working with children
- In-person
Quick Apply
Administration 2IC
Harvey Norman —Springvale VIC
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
7d
National Service Centre Manager
Aptella —Bundoora VIC
Leasing Coordinator
Healius —Heidelberg VIC
- Contract
- Health insurance
- Employee assistance program
13d
Service Delivery Lead
Leidos —Melbourne VIC
- Full-time
- Annual leave
Duty Manager | The Auburn Hotel
Australian Venue Co —Hawthorn VIC
- $76,000 a year
- Weekend availability
Manager Reception - SGH
St Vincent's Health Australia —Kew VIC
- $74,760.40 - $82,305.60 a year
- Part-time
- Management
- Customer service
- Microsoft Office
13d
Manager, Relocatables Team
Victorian School Building Authority —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
6d
Purchasing Coordinator
KG Talent —Bayswater VIC
- Full-time
- Customer service
- Communication skills
Quick Apply
Sales Consultant | Mooroolbark (full-time)
Goodlife Health Clubs —Mooroolbark VIC
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Quick Apply
13d
Customer Service Specialist
DSV —Melbourne VIC
- Full-time
- Customer service
- Communication skills
2d
Team Manager - Customer Initialisation
Red Energy —Richmond VIC
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Time management
- Parental leave
Quick Apply
Front of House Supervisor
American Doughtnut Kitchen —Prahran VIC
- Hospitality
- Sales
- Customer service
Quick Apply
1h
Senior Administration Officer
City of Boroondara —City of Boroondara VIC
- $84,770 - $98,205 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
5d
Store Manager - Macpac Doncaster
Macpac —Doncaster VIC
- Full-time
- Sales
- Merchandising
- Leadership
- Parental leave
Quick Apply
Client & Sales Executive
Emigrate Lawyers —Melbourne VIC
- $55,763.15 - $70,000.00 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Parental leave
- Professional development assistance
Quick Apply
6d
On Road Supervisor
Dyson Group —Reservoir VIC
- On call
- Management
- Customer service
- Leadership
Quick Apply
FLEET ADMINISTRATOR
Europcar —Tullamarine VIC
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Health insurance
- Employee assistance program
Customer Experience Lead
Southern Oasis Trading —Mulgrave VIC
- $70,000 - $100,000 a year
- Full-time
- Customer service
- Data entry
- Warehouse
Quick Apply

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customer service team lead jobs near kew vic

Store Manager (Hospitality)

ZUPPA -
Fitzroy VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Salary packaging

Qualifications

Hospitality
Food management
Customer service
Food Safety Supervisors Certificate
Leadership

Full Job Description

We’re on the hunt for a dynamic and super-organized Store Manager who’s ready to roll up their sleeves, dive into the action, and take charge of our new location St Vincents Hospital Shop 1, Part 31-35 Victoria Parade, Fitzroy location, we are keen to get you in as early as possible to set you up for success.

About Us:
Zuppa is a dynamic and fast-growing hospitality business committed to delivering exceptional food, coffee, and service experiences. Our focus is on quality, innovation, and fostering a welcoming environment for both customers and staff. ZUPPA is growing quickly with a total of 8 locations at the end of this year.

Role Overview:

The Store Manager will oversee the daily operations within the business, ensuring excellence in customer service, staff management, and operational efficiency. This role requires a strategic leader with a strong background in hospitality, coffee expertise, and a passion for driving business growth. The ideal candidate will thrive under pressure, effectively manage diverse teams, and adapt to the fast-paced demands of our rapidly growing company.

Key Responsibilities:

Lead and manage a team of 6-8 staff, fostering a positive and high-performance culture.
Oversee daily operations to ensure seamless service delivery and operational excellence.
Drive customer service standards, ensuring exceptional guest experiences.
Manage procurement processes, supplier relationships, and inventory control for cost efficiency.
Implement quality control measures to maintain product consistency and service standards.
Develop and execute strategies for product innovation and menu development.
Set and achieve business goals related to sales growth, customer satisfaction, and operational efficiency.
Identify and resolve conflicts effectively, maintaining a harmonious workplace.
Adapt to working under pressure and manage multiple priorities in a fast-paced environment.
Effectively lead and collaborate with diverse personalities to maintain team cohesion and productivity.
Monitor financial performance, budgeting, and cost management.
Weekly meetings with senior management to discuss financial KPI's and areas of improvement in the business.

Key Requirements:

Extensive experience in hospitality operations, with a focus on coffee and food service.
Proven track record in managing diverse teams.
Strong leadership and interpersonal skills, with the ability to inspire and motivate staff.
Expertise in conflict resolution and problem-solving.
Experience in procurement, inventory management, and supplier negotiations.
Solid understanding of quality control processes and customer service excellence.
Creative mindset with a passion for product development and innovation.
Goal-driven with strong business acumen and strategic thinking abilities.
Ability to perform under pressure and effectively manage multiple tasks and deadlines.
Strong skills in working with and leading individuals from diverse backgrounds and personalities.

What We Offer:

Competitive salary and performance-based incentives.
Opportunity to work with a passionate team in a dynamic environment.
Professional development and career growth opportunities.
A supportive and collaborative company culture.

How to Apply:
If you are a results-oriented leader with a passion for hospitality and operational excellence, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are the perfect fit for this role. We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, or disability status.

Job Type: Full-time

Pay: $75,000.00 – $85,000.00 per year

Benefits:

Salary packaging

Schedule:

8 hour shift

Supplementary Pay:

Bonus
Overtime pay
Performance bonus

Work Location: In person

Quick Apply

Refine Your Search

customer service team lead jobs in kew vic

Store Manager (Hospitality)

Musicians wanted: Teach children's group music classes, Eastern Melbourne

Administration 2IC

National Service Centre Manager

Leasing Coordinator

Service Delivery Lead

Duty Manager | The Auburn Hotel

Manager Reception - SGH

Manager, Relocatables Team

Purchasing Coordinator

Sales Consultant | Mooroolbark (full-time)

Customer Service Specialist

Team Manager - Customer Initialisation

Front of House Supervisor

Senior Administration Officer

Store Manager - Macpac Doncaster

Client & Sales Executive

On Road Supervisor

FLEET ADMINISTRATOR

Customer Experience Lead

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