In-Demand entry level operations Jobs in sydney nsw

Customer Success Operations Administrator (18-Month Parental Leave Contract)
Qoria —Sydney NSW
- Contract
- CRM software
- Communication skills
- Negotiation
- Parental leave
1d
Assistant Accountant
Air Liquide —Mascot NSW
- Full-time
- Microsoft Excel
- ERP systems
- Parental leave
- Employee discount
Retail Business Services Manager
BOURKE STREET BAKERY —Banksmeadow NSW
- $100,000 - $110,000 a year
- Hospitality
- Microsoft Excel
- Analysis skills
- Employee discount
- Free food
Quick Apply
Expressions of Interest – EOFY Tax Temporary Roles (Sydney & Melbourne)
HUB24 —Sydney NSW
- Full-time
Service Desk Analyst
Lander & Rogers —Sydney NSW
- 8 hour shift
- Private practice
- Computer Science
- Customer service
- Annual leave
13d
RTO Administration Officer – NSW
LTT Group —Sydney NSW
- Full-time
- Laboratory
- Management
- Microsoft Office
Lending Operations Analyst | Business Banking
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Business
- Annual leave
- Work from home
Administration Support Officer
Northline —Sydney NSW
- Full-time
- Microsoft Office
- Data entry
- Organisational skills
13d
Associate Key Account Manager
ResMed —Sydney NSW
- Full-time
- CRM software
- Sales
- Customer service
Banking Officer
Opal HealthCare —Sydney NSW
- Microsoft Excel
- Customer service
- Finance
- Opportunities for advancement
Sports Development Officer
Voyager Tennis Academy —Willoughby NSW
- $76,515 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
Entertainment Floor Coordinator & Marketing Assistant
Blairgrove —Burwood NSW
- From $27 an hour
- In-person
Quick Apply
6d
Deals and Promotions Coordinator
Metcash —Macquarie Park NSW
- Full-time
- Analysis skills
- Data entry
- Communication skills
- Annual leave
- Parental leave
Transport - Gatehouse Co-Ordinator - Syd -new
People Group —Lidcombe NSW
- $33.80 an hour
- 12 hour shift
- Management
- Computer skills
- Communication skills
Quick Apply
1d
Permanent Full-time Entry Level CS/ Receptionist (38 hours, 5-day work, no weekends)
Compass Offices —Sydney NSW
- From $49,500 a year
- Full-time
- Hospitality
- Customer service
- Front desk
Quick Apply
8d
Executive Assistant
Volkswagen —Zetland NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing Operations and Governance Coordinator
Marsh —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Microsoft Office
2d
People Services Officer
Aspect —Chatswood NSW
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- No degree
- Employee assistance program
- Referral program
Quick Apply
5d
Freight Forwarding - Import Sea Freight Operator - SYD-new
People Group —Sydney NSW
- Up to $85,000 a year
- Full-time
- Communication skills
Quick Apply
8d
Team Member
El Jannah Stores —Punchbowl NSW
- Temporary
- Hospitality
- Customer service
- Communication skills
Quick Apply
2d

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Customer Success Operations Administrator (18-Month Parental Leave Contract)

Qoria
Sydney NSW

Apply Now

Job Details

Contract | Fixed term
1 day ago

Benefits

Parental leave

Qualifications

CRM software
HubSpot
Communication skills
Negotiation
Time management

Full Job Description

Want to deliver tech with purpose, with people who care?

Join us in our mission to create solutions that help keep children safe online.

Who are we?

Headquartered in Perth, Australia, with offices around the world, Qoria is an ASX-listed global leader in child digital safety technology and services. We are a purpose-driven business operating under the Linewize brand in North America and Asia Pacific, the Smoothwall brand in the UK, the Qustodio brand in EMEA, and Qoria LK in Sri Lanka.

Our solutions are used by schools, school districts, and parental communities to protect children from harmful online content, identify students at risk based on their digital behaviours, and help teachers maintain focus and safe learning environments in the digital classroom. Today, 30,000 schools and 7 million parents rely on our solutions to help keep 25 million children safe across 180 countries worldwide.

What’s the opportunity:

The role of an Customer Success Operations Administrator is crucial for optimising sales and customer success processes. The responsibilities encompass a wide range of tasks, from managing projects in operations to facilitating strategies for the customer success and sales teams. Here is a list of duties and responsibilities for our Customer Success Operations Administrator:

Here’s how you’ll do it:

CRM and other system (Customer Relationship Management) Administration:

Oversee the usage and maintenance of the CRM system to ensure accurate and up-to-date data.
Customise the CRM system to align with sales and customer success requirements.
Oversee other systems to support customer success and sales: Which carries out ongoing risk analysis of customers in order to drive satisfaction and retention.
Train sales and success teams on CRM best practices and data entry.
Oversee the dashboards & reporting to support Regional Operations manager report on sales and renewals forecast in the business

Delivering change within sales and success organisation:

Delivering effective change within the organisation & delivering in collaboration with stakeholders.
Identify and manage project risks and develop risk mitigation strategies.
Identify areas for process improvement and implement best practices for future projects.
Establish and maintain effective communication channels with project stakeholders.
Provide regular project updates and reports to stakeholders, ensuring transparency.
Address stakeholder concerns and manage expectations throughout the project.

Cross-Functional Collaboration:

Collaborate with different departments (e.g., Marketing, Support, Projects, Product, Finance, Operations, Project Management ) to align goals and initiatives.
Facilitate effective communication between sales and other teams to ensure smooth operations.

Process Management:

Provide sales and success teams with tools, resources and dashboards to enhance their effectiveness.
Analyse data and performance metrics to identify areas for improvement for the teams.
Develop and implement processes and workflows to streamline the sales/success cycles.

Stay Updated on Industry Trends:

Keep up to date with industry trends, best practices, and advancements in sales and customer success.

A successful Customer Success Operations Administrator is adaptable, data-driven, and focused on fostering a culture of continuous improvement within the sales and customer success team

What you will bring:

Proven expertise in leveraging HubSpot as the single source of truth to manage data across Sales, Marketing, and Service.
Ability to translate high-level business goals into scalable technical workflows, anticipating challenges and pivoting systems as required.
A strong commitment to accurate CRM data, with experience building custom reports and dashboards to monitor KPIs and pipeline health.
High tenacity for investigating systems, managing third-party integrations, and executing data cleansing to ensure a seamless tech stack.

What you have:

Very high level of business acumen
Excellent communication and presentation skills
Ability to quickly build relationships
Strong negotiation skills in order to realise the best commercial outcome for the Company
Organisational and time management skills
Ability to work and thrive in a high activity and competitive environment
Ability to work around problems and find solutions

Why choose Qoria?

In this role, you can expect:

Employee Share Scheme
Enhanced holiday & family leave
Tech Allowance
.... and much more

More importantly, you'll:

Deliver tech with purpose...

As a Customer Success Operations Administrator here, your work truly matters. Your skills, knowledge and ideas will all help children stay safe online. It feels good to do good.

With people who care...

Our Customer Success team is amazing! They’re also amazingly supportive. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together.

And a career that you own...

This role offers so many opportunities to expand your skills and grow your career.and as you step up and take ownership to make things happen, you’ll carve out an incredible career.

We'd love to hear from you. Please submit your application if you would like to be considered for this opportunity.

Apply Now

Refine Your Search

entry level operations jobs in sydney nsw

Customer Success Operations Administrator (18-Month Parental Leave Contract)

Assistant Accountant

Retail Business Services Manager

Expressions of Interest – EOFY Tax Temporary Roles (Sydney & Melbourne)

Service Desk Analyst

RTO Administration Officer – NSW

Lending Operations Analyst | Business Banking

Administration Support Officer

Associate Key Account Manager

Banking Officer

Sports Development Officer

Entertainment Floor Coordinator & Marketing Assistant

Deals and Promotions Coordinator

Transport - Gatehouse Co-Ordinator - Syd -new

Permanent Full-time Entry Level CS/ Receptionist (38 hours, 5-day work, no weekends)

Executive Assistant

Marketing Operations and Governance Coordinator

People Services Officer

Freight Forwarding - Import Sea Freight Operator - SYD-new

Team Member

I want to receive the latest job alert for entry level operations in sydney nsw

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