In-Demand Jobs in toowoomba, qld

Technology Adviser
Queensland Government —Toowoomba QLD
- Customer service
- Communication skills
10d
Manager
Queensland Government —Toowoomba QLD
- Temporary
- Communication skills
- Negotiation
7d
Anaesthetist
Darling Downs Hospital and Health Service —Toowoomba QLD
- Leadership
6d
Administration Officer
Churches of Christ —Toowoomba QLD
- Up to $18,549 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Academic Registrar
University of Southern Queensland —Toowoomba QLD
- Call employer
- Teaching
Scholarly Communications Librarian
University of Southern Queensland —Toowoomba QLD
- $112,845 - $153,649 a year
- Full-time
- Research
- No degree
- Leadership
12h
ADMINISTRATION OFFICER
Fibrecycle PTY LTD —Toowoomba QLD
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
1d
Administration Officer
Queensland Government —Toowoomba QLD
- Temporary
- Customer service
- Administrative experience
- Data entry
- Health insurance
- Employee assistance program
7d
Purchasing Officer
Queensland Government —Toowoomba QLD
- Temporary
- ERP systems
- Communication skills
- Negotiation
- Health insurance
- Employee assistance program
14d
Contract Administrator
Hutchinson Builders —Toowoomba QLD
- Full-time
- Organisational skills
- Construction
Cafe Supervisor
Compass Group Australia —Toowoomba QLD
- $29.89 an hour
- Part-time
- Management
Business Manager
Queensland Government —Toowoomba QLD
- Communication skills
- Negotiation
7d
After School Hours Staff
Hungry Jack's —Toowoomba QLD
- On-the-job training
- Employee discount
Network Engineer
Total IT Global —Toowoomba QLD
- From $25 an hour
- Contract
- In-person
- Communication skills
Quick Apply
Procurement Officer
MPC Kinetic —Toowoomba QLD
- Full-time
- Microsoft Outlook
- ERP systems
- Microsoft Office
Quick Apply
2d
Team Member - Toowoomba
Grill'd —Toowoomba QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Cleaner
Helping You at Home —Toowoomba QLD
- From $34 an hour
- No weekends
- In-person
Quick Apply
Peer Support Worker
Queensland Government —Toowoomba QLD
- Communication skills
- Health insurance
- Employee assistance program
14d
Domestic Assistant
Premium Aged & Community Services —Toowoomba QLD
- $41.08 an hour
- CPR Certification
- First Aid Certification
Retail Sales Assistant
Total Tools —Toowoomba QLD
- Weekend availability

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Technology Adviser

Queensland Government -
Toowoomba QLD

Apply Now

Job Details

10 days ago

Qualifications

Customer service
Communication skills

Full Job Description

The primary accountabilities of the Technology Adviser include:

Fulfil the responsibilities of this role in accordance with QCS values as outlined above.
Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe, services and workplaces.
Provide operational support (on-site and remote) to QCS users and prisoners as required in a primarily Microsoft environment.
Configure/install/monitor/support/manage the ICT environments by high level technical expertise.
Provide a level of training of the QCS desktop environment and applications to QCS end users where required.
Provide a level of training of the prisoner tablet environment and applications to prisoners where required.
Develop and maintain QCS ICT documentation including knowledgebase articles and work instructions.
Provide Tier 1/2 technical support and participate on the contact centre as a primary method of incident resolution.
Accurately triage and escalate incidents where required according to policies and procedures.
Prioritise and allocate tasks, meet deadlines and manage own workflows to ensure tasks are completed in a client focused manner within defined service levels.
Provide timely support to users and prisoners by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed service levels are maintained.
Develop, maintain and work within procedures for the maintenance of one or more technical domains.
Provide excellent customer service by applying effective organisational and communication skills with an ability to negotiate, advise and work collaboratively with others to reach decisions.
Meet enterprise service levels by applying QCS ITSM processes.
Ability to supervise staff in the delivery of high-quality ICT support by ensuring standards and procedures are adhered to.
manage ICT assets, including prisoner tablets, by ensuring relevant information is recorded accurately and inventory remains current.
Undertake administrative duties as directed by the Business & Technology Manager as required from time to time.

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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Refine Your Search

jobs in toowoomba, qld

Technology Adviser

Manager

Anaesthetist

Administration Officer

Academic Registrar

Scholarly Communications Librarian

ADMINISTRATION OFFICER

Administration Officer

Purchasing Officer

Contract Administrator

Cafe Supervisor

Business Manager

After School Hours Staff

Network Engineer

Procurement Officer

Team Member - Toowoomba

Cleaner

Peer Support Worker

Domestic Assistant

Retail Sales Assistant

I want to receive the latest job alert for jobs in toowoomba, qld

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