Level 4 (Stream A) | Mackay
Portfolio Management Office – Infrastructure & Operations
Based at Sir Albert Abbott Administration Building (Mackay CBD)
Mackay Regional Council is seeking a Portfolio Governance Support Officer to join the Portfolio Management Office (PMO). This is an excellent opportunity for a capable and organised professional to build their experience across project governance, systems, reporting and continuous improvement while contributing to effective project delivery across Council.
Working within a supportive PMO environment, you will contribute to the tools, frameworks, reporting and documentation that help projects stay well managed, consistent and aligned with Council’s project practices. The role suits a proactive professional who values accuracy, initiative and continuous improvement.
About this opportunity:
This is a varied role within Council’s Portfolio Management Office, where you will help support the frameworks, systems and reporting that underpin effective project delivery.
Reporting to the Senior Portfolio Governance & Scheduling Officer, you will assist across project and portfolio management activities, including maintaining the Enterprise Project Management Framework (EPMF), project systems, governance tools and status reporting. You will also work closely with the Coordinator Portfolio Management and the broader PMO team to support consistent, well-managed and high-quality project practices across Council.
In this role, you will:
- Support project and portfolio management activities across the Portfolio Management Office
- Assist with the development, maintenance and ongoing improvement of the Enterprise Project Management Framework (EPMF)
- Help maintain and improve project management systems, templates, governance tools and status reporting
- Contribute to process development, documentation control and continuous improvement initiatives
- Provide coordination and administrative support to the Coordinator Portfolio Management and the broader PMO team
- Work collaboratively with internal stakeholders and contribute to a professional, positive and solutions-focused team environment
About You
You are an organised and proactive professional with experience supporting project, governance or coordination functions. You bring strong systems capability, sound judgement and a collaborative approach, with the confidence to work across processes, documentation and reporting while contributing practical ideas that support continuous improvement. Just as importantly, you will reflect Mackay Regional Council’s signature traits—demonstrating curiosity by identifying opportunities to improve systems and processes, building connection through effective stakeholder support, showing courage in contributing ideas and exercising sound judgement, maintaining commitment to accurate and timely governance support, and bringing care to the way you work with colleagues and deliver outcomes.
To succeed in this role, youwill have:
- A current C class driver licence
- Relevant qualifications in a related field such as project management or business
- Knowledge of project management principles and systems
- Experience in process development, system updates and the Microsoft Office Suite including Project, Power BI Visio and Sharepoint Online.
- Approximately three years’ experience in a similar project, governance or coordination support role
- Demonstrated initiative, sound judgement and the ability to contribute practical improvement ideas
- A collaborative, positive and professional approach to working with others
Why work for Mackay Regional Council?
Mackay Regional Council is a dynamic, progressive and financially sound local government, responsible for $3.5 billion in assets and supported by almost 1,200 dedicated staff. Located halfway between Brisbane and Cairns, the Mackay Region offers a strong and diverse economy driven by sugar, mining, beef, tourism and retail, along with an enviable lifestyle on the Central Queensland coast. With beaches, islands, rainforests, quality education and health services, Mackay offers the benefits of regional living with access to the infrastructure and opportunities that support a balanced lifestyle.
Discover more about the Mackay Region https://www.discovermackay.com.au/
In addition to the above, we also offer the following benefits:
- Base annual salary of $ 91,166.17
- Up to 18% superannuation (conditions apply).
- Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading.
- Flexible work arrangements with a 9 day fortnight roster.
- May be eligible for salary sacrificing options.
- Membership to lifestyle benefits program including corporate discounts.
- Learning, study assistance and career development opportunities.
- Employee Assistance Program.
- Employee health and wellbeing initiatives.
- Active Social Clubs.
Want to know more about this role?
View the Position Description (PD) for this role in the document attachments.
How to apply:
Prepare and submit your cover letter and resume, outlining your relevant experience for this role.
Applications Close:
Thursday, 11 June 2026
Having troubles submitting your application?
Reach out to one of our friendly Talent and Onboarding Team by phoning 1300 MACKAY (1300 622 529).
***Important information for applicants:
To be considered for this position, all candidates must have the appropriate working rights for Australia. Your Australian work rights will be verified during the recruitment process.
Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing).
We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.
