We encourage everyone who steps into our stores to flourish with the life-giving energy of nature, by embracing Perfect Potion certified natural and organic aromatherapy and skin care to elevate their daily ritual.
We recruit competent and positive-minded people who share our core values - team spirit, leading by example and authenticity – and our commitment to sustainability.
Are you a dedicated, career-focused retail leader who thrives on the shop floor?
Perfect Potion is searching for an exceptional, hands-on Retail Store Manager to lead our beautiful Little Collins Street sanctuary. As our only flagship store in Victoria, this is a pivotal role managing a small, close-knit team and serving as the true face of our brand in Melbourne.
As the heart of this vibrant location, you will lead a dedicated team, cultivate deep community connections, and ensure every visitor experiences the transformative power of aromatherapy in our unique street-front sanctuary.
We are looking for a pure retailer—someone whose primary professional passion is driving business growth, individually and with your team, mastering store operations, and delivering an unforgettable customer experience. If you love the energy of retail management and want to take full ownership of our Melbourne sanctuary, this is your next step.
About the Role
This is a permanent part-time position, working a minimum of 4 days per week (including key retail trading days). You will work closely with a small team, leading by example on the floor to drive sales, manage tight operations, and create an aromatic haven for our community.
What You’ll Do:
- Drive Sales & KPIs: Take commercial ownership of the store's performance. You will implement local strategies to surpass sales targets, closely monitoring and improving key metrics like Average Dollar Sale (ADS) and Items Per Sale (IPS).
- Lead a Small, Dedicated Team: Recruit, onboard, and mentor a small team. You'll focus on building high product knowledge and a high-performance culture where everyone is aligned with Perfect Potion's values.
- Champion the Customer Experience: Actively work the floor, embodying exceptional service and executing our unique product ritual demonstrations to ensure every customer leaves feeling uplifted.
- Master Tight Operations: Manage end-to-end store operations autonomously, including rostering, precise inventory control, stocktakes, merchandising, and strict adherence to operational policies.
What We Are Looking For:
- A True Retailer First: Your primary professional focus is retail excellence. You are seeking a dedicated role where you can pour your energy into growing a business, not a secondary job to support other outside interests.
- Proven Management Experience: Minimum 3–5 years of retail store management experience, ideally within a beauty, wellness, or specialty retail environment.
- Hands-on Leadership: A natural motivator to lead and empower your team to exceed targets
- Strong Business & Tech Acumen: Sharp analytical skills with a proven track record of managing inventory, analysing retail KPIs, and using retail POS/MS Office systems effectively.
- Operational Excellence: Excellent organizational skills with the ability to manage a small team and maintain a flawless store environment.
- A Shared Ethos: A genuine appreciation for natural wellness, organic skincare and cruelty free products.
Why Join Us?
Perfect Potion offers a beautiful, sustainable, and sensory working environment. This role gives you the autonomy to run Victoria’s sole store as your own, backed by a supportive national team, while offering the lifestyle balance of a 4-day part-time roster.
Ready to Lead the Way?
If you are a passionate, focused retail manager ready to make the Little Collins store your primary professional priority, we want to hear from you.
Apply now by submitting your resume and a cover letter detailing your retail management achievements to [email protected]
The Opportunity
Perfect Potion is seeking 2-3 dedicated Casual Despatch Team Members to join our busy warehouse team.
These are stable, consistent roles with the flexibility to offer between 21 and 35 hours per week for each team member.
• Hours of Work: Monday to Friday, 7:30 AM – 3:00 PM.
You will be primarily responsible for the careful picking and packing of our small, fragile aromatherapy products. While the work is not difficult, it absolutely requires exceptional care and attention to detail to ensure our beautiful products arrive to our customers in perfect condition.
About Perfect Potion
Perfect Potion is a highly regarded Australian manufacturer of certified natural and certified organic aromatherapy-based skincare and personal products. With over 30 years in business, our Brisbane-based company is profoundly passionate about the environment and its inhabitants. We are certified cruelty-free, and our purpose-built head office focuses on waste reduction, recycling, and water management to minimise our environmental footprint.
We are a busy, fast-moving company, and we prioritise hiring for culture as well as skill. If you live a natural lifestyle and our values of environmental care and ethical practice resonate with yours, we would love for you to join our inspiring team!
Key Responsibilities
Working in harmony with the Despatch Team Leader, your role will focus on:
• Order Picking: Accurately pick products according to order specifications from variousstorage locations
• Order Packing: Carefully and efficiently pack orders, ensuring products are secure andprotected for transit, adhering to specific packing requirements for different order types (e.g. fragile items, international shipments).
• Quality Control: Conduct basic quality checks on picked items to ensure they match order details and are free from damage.
• Documentation: Complete necessary paperwork and electronic records for despatch, including packing slips and shipping labels.
• Inventory Management Support: Assist with basic inventory tasks such as stockreplenishment and cycle counting as required.
• Safety Compliance: Adhere strictly to all company safety policies and procedures, including the safe operation of equipment and manual handling techniques.
• Team Collaboration: Work effectively and collaboratively with other team members toachieve daily despatch targets and maintain a tidy and organised work environment.
• Problem Solving: Identify and report any discrepancies or issues with orders or stock to the Despatch Team Leader promptly.
• Maintain Work Area: Keep the picking and packing areas clean, organised, and free from hazards.
Skills & Experience to Succeed
We are looking for reliable, dedicated, and proactive workers who take genuine pride in their work and are eager to become valued members of our team.
Essential
• Proven experience in picking and packing, specifically with small, delicate, or fragile items.
• Demonstrated high attention to detail and accurate counting experience.
• Physically fit and capable of lifting up to 15kgs. This is a stand-up position requiring you to be on your feet for up to 7.5 hours a day.
• Reliable team player with the ability to listen, follow directions and standard operating procedures, and communicate effectively.
Desirable
• Prior general warehouse experience.
• Current Forklift Licence.
How to Apply
If you aspire to be an important part of our caring, inspiring team, love and live all things natural, and are committed to contributing to ours and our customers’ success, please apply now!
All resumes and cover letter to be sent to [email protected]
Are you passionate about natural wellness and empowering others to live their best lives?
Perfect Potion, Australia’s leading aromatherapy and natural skincare brand, is seeking enthusiastic and dedicated Casual Retail Wellness Advisors to join our vibrant team. If you thrive in a positive and supportive environment, love connecting with people, and have a genuine interest in holistic health, we want to hear from you!
About Perfect Potion:
For over 30 years, Perfect Potion has been committed to providing pure, authentic, and effective aromatherapy and natural skincare products. We believe in the power of nature to nurture and heal, and we're dedicated to sharing our knowledge and passion with our customers.
What You'll Do:
- Create Magical Customer Experiences: Provide exceptional customer service, offering personalised advice and recommendations on our range of aromatherapy, skincare, and wellness products.
- Share Your Wellness Wisdom: Educate customers on the benefits of essential oils and natural ingredients, empowering them to make informed choices for their well-being.
- Cultivate a Welcoming Atmosphere: Maintain a beautiful and inviting store environment, ensuring our customers feel relaxed and inspired.
- Embrace Product Knowledge: Stay up-to-date with our product range and promotions, and confidently share your expertise.
- Contribute to a Positive Team: Work collaboratively with your team to achieve sales targets and create a supportive and enjoyable work environment.
- Assist with Store Operations: Including stock replenishment, visual merchandising and general store upkeep.
What We're Looking For:
- A genuine passion for natural wellness and aromatherapy.
- Excellent communication and interpersonal skills.
- A customer-focused and positive attitude.
- The ability to work flexible hours, including weekends and public holidays.
- Retail experience is essential.
- A willingness to learn and grow within our brand.
What We Offer:
- A supportive and nurturing work environment.
- Comprehensive product training and ongoing development opportunities.
- Generous staff discounts on our beautiful product range.
- The opportunity to be part of a brand that makes a positive impact on people's lives.
- The chance to be part of a team that is passionate about natural health.
Ready to Join Our Potion Family?
If you're ready to embark on a fulfilling journey with Perfect Potion, we'd love to hear from you! Please submit your resume and a cover letter outlining your passion for wellness and why you'd be a perfect fit for our team to [email protected]
Perfect Potion would like to thank all in advance for your applications. Only shortlisted candidates will be contacted.
