In-Demand call centre work from home Jobs in queensland

Operational Officer
Mater Group —South Brisbane QLD
- $32.02 - $34.52 an hour
- 8 hour shift
- Working with children
- Health insurance
- Employee assistance program
9d
Field Research Officer - HILDA - QLD - Cairns
Roy Morgan —Cairns QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
- Paid training
Client Relations Team Leader
Ingenia Communities —Brisbane QLD
- On call
- Parental leave
Stores Sales Assistant
DuluxGroup —Maroochydore QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Workforce Planner
DVConnect —Brisbane QLD
- $44.58 - $47.97 an hour
- Full-time
- Microsoft Excel
- Management
- Communication skills
Quick Apply
GP Sales Representative - Sunshine Coast (12-Month Contract)
BI Australia —Brisbane QLD
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
GP Sales Representative - South Brisbane
BI Australia —Brisbane QLD
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
Clearing house (ART CH and Beam) Solution Representative
Australian Retirement Trust —Brisbane QLD
- Analysis skills
- In-person
- Communication skills
8d
People Coordinator
Woolworths Group —Eight Mile Plains QLD
- Full-time
- Hybrid work
- Time management
13d
Room Leader - Surfers Paradise
Rise Early Learning Pty Ltd —Surfers Paradise QLD
- $76,000 - $80,000 a year
- Full-time
- Childcare
- First Aid Certification
- In-person
Quick Apply
1d
Residential Cleaner — Premium Brisbane Service
Collectively Clean —Brisbane QLD
- $33 - $36 an hour
- Weekend availability
- Cleaning
- In-person
Quick Apply
Field Research Officer - QLD - Toowoomba
Roy Morgan —Toowoomba QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Field Research Officer - QLD - Bundaberg
Roy Morgan —Bundaberg QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Territory Development Representative - Phone Based
Stanley Black & Decker —Wacol QLD
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Parental leave
12d
Field Research Officer - QLD - Sunshine Coast
Roy Morgan —Maroochydore QLD
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Business Development Manager - Flight Centre Business Travel - Brisbane, QLD
Flight Centre Business Travel (FCBT) —Brisbane QLD
- Full-time
- Communication skills
- Negotiation
- Work from home
- Employee discount
Sales Consultant
Campbell Property Group —Greenbank QLD
- Full-time
- Sales
- Communication skills
Quick Apply
9d
General Practitioner
Serco Plc —Portsmith QLD
- Part-time
- CPR Certification
Alphapharm - Cook
Compass Group Australia —Ipswich QLD
- $26.71 an hour
- Full-time
- Kitchen experience
Telephony Real Time Analyst
Auto & General Holdings —North Lakes QLD
- Google Suite
- Analysis skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply

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call centre work from home jobs near queensland

Operational Officer

Mater Group -
South Brisbane QLD

Apply Now

Job Details

Casual
$32.02 - $34.52 an hour
9 days ago

Benefits

Health insurance
Employee assistance program
Salary packaging
Insurance services
On-site parking

Qualifications

Working with children

Full Job Description

Job no: 505853
Work type: Casual, Permanent
Location: South Brisbane
Categories: Catering/Food Services

About the role

Mater Room Service Call Centre currently has part-time and casual positions available for Operational Officer – Room Service Representatives. This role is vital in delivering timely and accurate meal service while providing exceptional support and clear communication between patients and the Food Services team.

The part time positions operate on a rotating roster covering seven days a week, with shifts scheduled to meet the department’s operational needs, providing service from 5:30 AM to 7:30 PM, Monday through Sunday. Shift lengths vary between 4 and 8 hours, with rotating RDOs included. The part time roster cycle spans 11 fortnights. The casual positions require availability each Tuesday and Wednesdays.

Salary range: $32.02 - $34.52 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

The key responsibilities of this role will include (but not be limited to):

Accurately take patients orders by means of Phone, ensure that patient name, room number, UR (MRN) number, time and delivery timings are clearly registered utilising the operating system (CBORD) in preparation for production and delivery
Follow established phone courtesy standards and scripting and actively promote partner food and beverage for approved groups using selling techniques
To be familiar with all menu offerings, diet variations and specifics of what may be ordered by patients based on their physician prescribed diet. Verifies meal eligibility by comparing client information to food requirements and escalates any inconsistencies or concerns to Nutrition & Dietetics and/or the direct Supervisor
Informs patients by explaining procedures; answering questions; providing information and recording accurate and safe menu choices into the computer operating system (CBORD)
Provides bed side ordering by visiting patients that are unable to call to place their meal orders
Learns and uses appropriate food and drink terminology and pronunciation, to enhance the patients dining experience. Becomes familiar with menu descriptions and drink lists to discuss items appropriately with patients and or representatives
Greets patients appropriately when receiving room service orders, as per Mater Standards
Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit
Responding quickly and positively to changing requirements whether within the department or outside to meet business demands

This is an excellent opportunity to be a part of a high functioning, dynamic team who continue to deliver exceptional care to our patients every time.

About you

You are committed to delivering excellent customer service through clear communication and professional presentation to both internal and external customers. Internal customers include your co-workers, other department staff, and the Food Services management team, while external customers encompass our patients, their families, and visitors.

Given the high level of patient contact and the important profile of this role, you consistently uphold established standards of excellence. You strive to meet or exceed patient expectations and requests within the appropriate scope of service, always ensuring a positive and compassionate experience.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
Grow your career with access to industry-leading training and professional development through Mater Education
Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services with a corporate discount on private health insurance
Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
Stay active with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great food with reduced prices at our campus cafés and coffee spots
Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

For more information regarding the role, please contact Joanne Reynolds, Supervisor Room Service on 07 3163 8553

Applications close 8 June –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Advertised: 25 May 2026 E. Australia Standard Time
Applications close: 08 Jun 2026 E. Australia Standard Time

Apply Now

Refine Your Search

call centre work from home jobs in queensland

Operational Officer

Field Research Officer - HILDA - QLD - Cairns

Client Relations Team Leader

Stores Sales Assistant

Workforce Planner

GP Sales Representative - Sunshine Coast (12-Month Contract)

GP Sales Representative - South Brisbane

Clearing house (ART CH and Beam) Solution Representative

People Coordinator

Room Leader - Surfers Paradise

Residential Cleaner — Premium Brisbane Service

Field Research Officer - QLD - Toowoomba

Field Research Officer - QLD - Bundaberg

Territory Development Representative - Phone Based

Field Research Officer - QLD - Sunshine Coast

Business Development Manager - Flight Centre Business Travel - Brisbane, QLD

Sales Consultant

General Practitioner

Alphapharm - Cook

Telephony Real Time Analyst

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