In-Demand No experience required security Jobs in Perth Wa

Customer Support Consultant
RPMGlobal —Perth WA
- Full-time
- Analysis skills
- Communication skills
Quick Apply
6d
Casual Receptionist
Bupa —Perth WA
- Weekend availability
- Computer skills
- Communication skills
2d
Project Scheduler
L3Harris Technologies —Fremantle WA
- No degree
- Health insurance
Assistant Developer
Western Australia Police Force —Perth WA
- $95,782 - $100,526 a year
- Full-time
- SQL
- Analysis skills
- Organisational skills
11d
Logistics Administrator
Sands Fridge Lines Pty Ltd —Forrestfield WA
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick Apply
Integrity Consultant
Main Roads WA —East Perth WA
- $112,409 - $131,517 a year
- Full-time
9d
Sales Coordinator
Harvey Norman —Osborne Park WA
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
Administration Assistant
Amana Living —Perth WA
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
4d
Aboriginal Visitor Scheme Operations Manager 50(d)
Department of Justice —Perth WA
- $120,457 - $132,753 a year
- Full-time
12d
Transport Inspection Officer
Main Roads WA —Redcliffe WA
- $91,638 - $105,266 a year
- Overtime
- Research
- Analysis skills
- First Aid Certification
2d
HSE Advisor WA
bp —North Fremantle WA
- Full-time
- In-person
Trainee - Tyre Services - WEST
Otraco —Kewdale WA
- Full-time
- No experience needed
- Communication skills
- Annual leave
- On-the-job training
Quick Apply
Customer Relationship Specialist
Bank of Queensland —Morley WA
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
5d
Customer Support Consultant
RPMGlobal Holdings Limited —Perth WA
- Full-time
- Analysis skills
- Communication skills
6d
Data Scientist
Western Australia Police Force —Perth WA
- $105,167 - $114,938 a year
- Full-time
- SQL
- Analysis skills
- Leadership
Medical Receptionist
Serco Plc —Royal Australian Navy Warships WA
- Monday to Friday
- Customer service
- Administrative experience
- Employee assistance program
10d
Vessel Operations Coordinator
Wilhelmsen —Fremantle WA
- Overtime
- Microsoft Excel
- Office
- Computer skills
- Annual leave
- Work from home
5d
Clerical Officer
dnata —Perth Airport WA
- Weekend availability
- Customer service
- Computer skills
- Communication skills
13d
Fibre Network Designer
Vocus —Perth WA
- Full-time
- Hybrid work
- CAD
- Bachelor's degree
- Negotiation
- Parental leave
- Fuel discount
Quick Apply
ICT Support Engineer - Level 1
Liebherr-Australia Pty. Ltd. —Perth WA
- Full-time
- Microsoft Excel
- Software troubleshooting
- Engineering
- Health insurance
- Parental leave
2d

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no experience required security jobs near perth wa

Customer Support Consultant

RPMGlobal -
Perth WA

Quick Apply

Job Details

Full-time
6 days ago

Qualifications

ITIL Certification
Analysis skills
Application support
Communication skills

Full Job Description

About the Role

RPMGlobal (RPM) is seeking a Customer Support Consultant to provide technical and functional support services for our Mine Planning and Finance Software Solutions. This is a permanent full-time role based in either our Perth CBD office or Brisbane CBD headquarters. This position is in-office; however, it allows for ad hoc working from home.

The Customer Support Consultant will be responsible for investigating, troubleshooting, and resolving customer support cases across this product suite. RPM’s Mine Planning solutions enable planners to optimise the sequencing of material extraction, helping maximise operational value and efficiency. The Finance suite supports finance professionals in forecasting and modelling future costs and revenues for mining operations.

To achieve excellent customer outcomes, the Customer Support Consultant will be required to work directly with end users of these products and with various teams across our business.

Candidates with prior experience using RPM’s Mine Planning or Finance software, or comparable mine planning and scheduling systems, will be highly regarded.

Key Responsibilities

Monitor, prioritise, and respond appropriately to all application support requests.
Effective communication with customers and colleagues throughout the ticket life-cycle.
Investigate, diagnose, and resolve software/application issues in a timely manner.
Manage customer escalations in accordance with agreed SLAs and support agreements.
Ensure accurate and detailed documentation of incidents, root causes, and resolutions within the ticketing system.
Proactively identify recurring issues and maintain a central knowledge base of known support issues.
Maintain compliance with internal processes, quality standards, and security policies.
Collaborate with global support teams to ensure consistent service delivery across regions.
Maintain a high level of customer engagement and satisfaction.

About You

Proven experience in application or software support within a customer-facing environment.
Strong analytical and problem-solving skills, with the ability to prioritise tasks and effectively diagnose and resolve complex issues.
Experience with ticketing systems and support documentation (advantageous).
Strong communication skills to explain technical concepts to end users.
Collaborative team player with the ability to work effectively across global teams.
Exposure to the mining industry or mining software would be highly regarded.
ITIL Certifications and relevant experience would be desirable.
Strong command of the English language in both verbal and written form.
Must have the legal right to work in Australia.

About RPM

RPMGlobal is the mining industry’s leading enterprise technology and training provider and has been at the forefront of change and innovation in the mining industry for over 50 years.

We advance the mining industry towards a safer, more efficient, and more sustainable future through the delivery of innovative software solutions and deep domain mining expertise. Guided by our underlying principles of mining expertise, innovation, and sustainability, we strive to create safer and more efficient operations for our mining customers.

Our focus on providing advanced mining enterprise technology and training across the mining lifecycle enables us to guide customers through the industry's current and emerging challenges worldwide. This includes helping them meet the shift in social norms and consumer and investor ESG-related expectations.

Please, no agencies or recruiters.

Quick Apply

Refine Your Search

no experience required security jobs in perth wa

Customer Support Consultant

Casual Receptionist

Project Scheduler

Assistant Developer

Logistics Administrator

Integrity Consultant

Sales Coordinator

Administration Assistant

Aboriginal Visitor Scheme Operations Manager 50(d)

Transport Inspection Officer

HSE Advisor WA

Trainee - Tyre Services - WEST

Customer Relationship Specialist

Customer Support Consultant

Data Scientist

Medical Receptionist

Vessel Operations Coordinator

Clerical Officer

Fibre Network Designer

ICT Support Engineer - Level 1

I want to receive the latest job alert for no experience required security in perth wa

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