Who We Are
At FBM, we’re more than Australia’s premier housekeeping provider — we’re a people-first hospitality partner. We manage housekeeping and cleaning services for leading hotels across NSW, VIC, and QLD, helping our clients deliver exceptional guest experiences every day.
With over 700 team members and growing, we’re proud of our diverse, inclusive, and supportive culture. We believe that when our people feel valued and empowered, our clients and their guests feel it too.
Why You’ll Love Working With Us
At FBM, you’re not “just another housekeeper”. You’re part of a professional hospitality team that takes pride in quality, teamwork, and respect.
Here’s what sets us apart:
- Transparent pay & benefits: Competitive rate, uniforms provided, paid training, and recognition rewards.
- Training that sets you up for success: Paid, hands-on induction with mentoring from experienced team members.
- Team recognition: Monthly “Housekeeping Hero” awards and employee engagement events across all FBM sites.
- Local employer, national reach: Work in high-quality hotel environments, supported by an experienced local management team who care.
About the Role
We are seeking a motivated, enthusiastic and “keen to make their mark” Housekeeping Site Supervisor to lead our team in Brighton-Le-Sands managing the day-to-day housekeeping operations for our client (Five Star Hotel). This role is perfect for an experienced housekeeping supervisor looking to step into a leadership position!
We are looking for a leader who will be key in:
- Managing the on-site training and onboarding of new team members
- Coaching and developing high performing frontline team members
- Conducting performance reviews and mentor the team for success.
- Manage the cleanliness of hotel rooms, corridors, and public areas ensuring high standards.
- Ensuring sufficient stock of amenities and linens are available to the team
- Forecasting required staffing levels and rostering the team accordingly
- Preparing the day ahead by allocating/assigning rooms to the Attendant team, carrying out daily briefings and assigning checklists to the Public Area staff and Housepersons
- Finalising paperwork from the day, filing completed checklists, following up on outstanding job orders and concluding room counts and timesheets from the team
- Communicating at a high level with the Front Office and Maintenance departments to ensure smooth operation
- Managing room counts, timesheets and rostering using hotel & FBM systems
What we are looking for:
- Previous experience in a housekeeping site supervisor or supervisory role
- Passionate about Housekeeping and building strong engaged teams
- High level of work ethic and integrity
- Strong attention to detail and ability to guide others in this respect
- Demonstrated success in a fast-paced hospitality role
- Ability to manage multiple priorities and complete tasks in a timely manner
- Ability to take initiative and work collaboratively with the rest of the hotel departments
- A collaborative approach and a positive, problem-solving mindset
- A professional, positive and ‘can do’ attitude
- Proactive, with a passion for continuous improvement
- Experience using Opera, Knowcross, or similar hotel/property management systems
- Availability to work varied shifts, including weekends
What You’ll Get With FBM
- Competitive pay with penalty loading rates and superannuation
- Paid induction and structured on-the-job training
- Free uniform and all equipment provided
- Career progression and internal promotion opportunities
- Access to discounted accommodation, services and dining through MyFBM benefits
- Culturally inclusive environment — everyone is welcome
- A supportive leadership team who genuinely care about your wellbeing
Join a Team That Values You
We’re proud of our diverse, multicultural workforce and encourage applicants from all backgrounds. We encourage candidates with diverse cultural backgrounds, ethnicity, age, gender, religious beliefs, sexual orientation, physical ability; and Aboriginal and Torres Strait Islander people to apply.
All candidates must have the work rights in Australia.
If you’re a housekeeping professional ready to take your career to the next level, we want to hear from you!
Job Type: Full-time
Pay: $68,000.00 per year
Work Authorisation:
Work Location: In person
