In-Demand service advisor Jobs in perth, wa

Service Delivery Coordinator
Downer Group —Perth WA
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
2d
WFI Sales & Services Consultant
Insurance Australia Group —Perth WA
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Health insurance
- Annual leave
Customer Service Consultant
PTC Phone Tech & Comm —Midland WA
- Temporary
- Microsoft Excel
- Sales
- Customer service
- Employee discount
Quick Apply
Services Consultant Sr
Dayforce —Perth WA
- Full-time
- Communication skills
Quick Apply
Senior IT Technical Service Consultant
Corruption and Crime Commission —Northbridge WA
- $120,457 - $132,753 a year
- Full-time
2d

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WFI Sales & Services Consultant
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Service Delivery Coordinator

Downer Group -
Perth WA

Apply Now

Job Details

2 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Communication skills

Full Job Description

We currently have an opportunity for a dynamic Service Delivery Coordinator. You will be part of the WA team in the Contact Centre, taking high volume calls, liaising with external and internal stakeholders. You will be responsible for managing the Work Order Management lifecycle. This is fast paced environment, with ever changing priorities. Reporting to the Service Manager, you'll help deliver high-quality outcomes that support our essential services.

What You’ll Do (key responsibilities)

This role offers a broad scope, with key responsibilities including:

General office support duties, including customer liaison and response.
Provide exceptional levels of customer service to all internal and external stakeholders
Provide support to the organisation in operational support activities.
Plan and prioritise all work volumes to meet all required timelines and desired outcomes
Contribute to overall Work Order Management time-lines
Coordinate and liaise with all relevant stakeholders in a timely and efficient manner.
Manage all stages within the Work Order Management Lifecycle
Coordination of sub-contractors/trades attending priority responses
Support the management team with any ad hoc duties such as compliance and other administrative type work.

What You’ll Bring (experience required)

Experience in a Customer Service role
Experience in a similar Operations Centre environment preferred
Demonstrate strong administration skills including proficiency in MS Office (Outlook, Excel, and Word)
Attention to details
Have an attitude of teamwork and collaboration. Ability to work independently or in a team
Have excellent interpersonal and strong communication skills
A self-starter who isn’t afraid to get in and get the job done, enjoys working in a team and who is confident engaging with all levels of the business.
Ability to problem solve, juggle conflicting priorities
You must be an Australian Citizen or Permanent Resident

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

*PLEASE NOTE: You must be an Australian Citizen or Permanent Resident to be considered for this role

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

Training and development to support and diversify your career.
With 30% of vacancies filled internally you’ll find real opportunities to advance your career.
Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.

Apply Now

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service advisor jobs in perth, wa

Service Delivery Coordinator

WFI Sales & Services Consultant

Customer Service Consultant

Services Consultant Sr

Senior IT Technical Service Consultant

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