JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
- Support day-to-day work order management, assisting in meeting SLA and KPI requirements
- Deliver a high standard of customer service to senior stakeholders and occupants, supporting JLL’s service excellence standards
- Assist with emergency response coordination and support business continuity procedures
- Maintain accurate compliance documentation and assist with regulatory and audit requirements
Support strategic direction and operational excellence across key account support functions: HSSE, Quality & Compliance, Performance Management, Communications, Sustainability, and Nuvolo
Support P&L management, for profitability and growth target
Support the execution of HSSE assessments and participate in hands-on safety activities
Adhere to JLL global standards, policies, and procedures and ensure local compliance once requirements are communicated
Cooperate with the Facilities Manager in HSSE matters, including risk assessments and implementation of control measures
Ensure health, safety, security, fire, food hygiene, and first aid provisions are used correctly and not interfered with
Promptly report accidents, incidents, near misses, faults, and deficiencies
Seek guidance if unsure about HSSE arrangements or risk controls
Complete all required HSSE training as directed
Support performance monitoring of building systems and service delivery
Assist with digital transformation initiatives, smart building technologies
Support reliability initiatives aimed at improving critical systems performance and reducing operational risk
Assist in overseeing vendor relationships and monitoring supplier performance
Work with suppliers to support Accounts Payable by following up on invoices and statements
Support the Procurement Team with competitive tendering, contract preparation, and service provider evaluations
Assist in regional vendor rationalisation initiatives
Identify, implement, and record operational cost-saving opportunities in line with client savings targets
Support monitoring of utilities consumption and assist in identifying efficiency and cost‑saving initiatives
Sustainability & Communications
Support day-to-day sustainability practices including energy efficiency, waste reduction, and water conservation
Support implementation of green cleaning and sustainable maintenance practices
Assist with on-site sustainability projects such as lighting upgrades, sensors, and landscaping improvements
People & Team Leadership
Promote a collaborative, inclusive, and continuous improvement culture
Support staffing coordination and resource planning across operational functions
Support strong working relationships with client stakeholders at all levels
Proactively identify service issues or emerging needs and escalate with recommended solutions
Assist in resolving service delivery challenges in a timely and professional manner
Support vendor performance management and service reviews
Demonstrate the ability to influence service outcomes without direct authority
Assist in identifying, tracking, and documenting operational cost‑saving initiatives
Location:
On-site –Sydney, NSW
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
