In-Demand service desk manager Jobs in sydney nsw

Service Desk Analyst
Mills Oakley —Sydney NSW
- Full-time
- Microsoft Office
- Employee assistance program
- Referral program
8d
Cosmetic Clinic Burwood - Practice Manager/Front desk coordinator (Mandarin Speaking)
Zen Medispa —Burwood NSW
- $28 - $54 an hour
- Part-time
- Patient monitoring
- Customer service
- English
- Employee discount
Quick Apply
Summer Analyst Program – Services - Summer Analyst, Sydney Australia (APAC) - 2026
Citi —Sydney NSW
- Full-time
- Financial services
- Communication skills
Trade Desk Team Member
Criterion Industries —Leichhardt NSW
- $65,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- Profit sharing
Quick Apply
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
Workplace and Concierge Manager
JLL —Sydney NSW
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Workplace and Concierge Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Quick Apply
Buisness Development Manager
BTP —Sydney NSW
- Sales
- Business development
- Communication skills
- Employee assistance program
Service Desk Analyst
Lander & Rogers —Sydney NSW
- 8 hour shift
- Private practice
- Computer Science
- Customer service
- Annual leave
13d
Programmatic Manager
Dentsu —Sydney NSW
- Full-time
- Analysis skills
- Presentation skills
- Leadership
- Annual leave
Customer Service Officer / Customer Experience
Opal HealthCare —Sydney NSW
- From $6,300 a month
- Full-time
- Customer service
- Administrative experience
- In-person
- Profit sharing
- Health insurance
Quick Apply
12d
Customer Service Officer
BGIS —Mascot NSW
- Part-time
- Management
- Maintenance
- Administrative experience
- Employee assistance program
- Referral program
Customer Experience Manager - Mid Market
Axsys —Sydney NSW
- Analysis skills
- AI
- Leadership
- Parental leave
2d
Assistant Manager
AccorHotel —Mascot NSW
- Full-time
- Customer service
- Analysis skills
- Leadership
Quick Apply
Duty Manager
Marriott International, Inc —Sydney NSW
- Weekend availability
- Microsoft Office
- Front desk
- Guest services
- Employee assistance program
Delivery Manager – Applications Managed Services
Wild Tech —Sydney NSW
- Hybrid work
- Management
- PMP
- No degree
6d
Programmatic Planning Manager
Sparro —Haymarket NSW
- Analysis skills
- Leadership
Hospitality Coordinator
Zurich Insurance —North Sydney NSW
- Hybrid work
- Hospitality
- Customer service
- Administrative experience
- Parental leave
6d
Customer Experience Manager - Mid Market
MYOB —Sydney NSW
- Hybrid work
- Analysis skills
- AI
- Leadership
- Parental leave
2d
Dental Practice Manager
Teachers Health —Surry Hills NSW
- Up to $50 an hour
- Full-time
- Communication skills
- Health insurance

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service desk manager jobs near sydney nsw

Service Desk Analyst

Mills Oakley -
Sydney NSW

Apply Now

Job Details

Full-time
8 days ago

Benefits

Employee assistance program
Referral program
Insurance services

Qualifications

Microsoft Office
IT support
Help desk

Full Job Description

We are seeking a Service Desk Analyst with level 1 and 2 experience to join our Sydney office on a full-time basis.

About Us

Mills Oakley is a leading national law firm with a proud history spanning over 160 years. In that time, we’ve grown into a Top 6 Australian law firm by size while remaining true to our shared vision of exceptional client service with a friendly and collaborative ethos. Mutual trust and respect are at the heart of everything we do.

The Role

The IT Service Desk Analyst reports to the Service Desk Manager. The IT Service Centre is a national team, and we are looking for a new team member to join our ranks in the Sydney office.

The IT Service Desk Analyst is responsible for the provision of timely and proficient IT support to the firm’s Partners and employees.

In this role, you will be required to ensure that superior customer service and technical support is provided to all Partners and employees. This involves excellent communication and strong IT service management to ensure that all IT issues are resolved efficiently and effectively.

Your Day

The law firm technology stack includes computer systems, with an emphasis on legal technology including document management and practice management systems, Windows 10 and 11, Office 365, audio visual conferencing, Apple devices and communications networks.

Duties will include, but are not limited to:

Provide level 1 and 2 support via phone, email, and online tools, assisting Partners and employees with any problems and queries regarding the use of IT services and equipment;
Effective management and documentation of incidents and service tickets following ITIL best practices in accordance with Mills Oakley service management SLAs;
Participating in problem management initiatives, technical troubleshooting, and problem resolution;
Various technology tasks: upgrades, rollouts, documentation, floor walking, office moves, etc;
Meeting room support; audio visual and video conferencing setup and assistance; and
Hardware support and asset management.

Your Clients

Your key clients will be internal Partners and employees of Mills Oakley, where you'll be helping with any problems and queries regarding the use of IT hardware, software and other equipment.

Who We Are Looking For

A minimum of 1 year of experience in a similar IT support/helpdesk role or MSP environment;
A qualification in IT, Computer Science, or a related field;
Good knowledge of Windows 10 and 11, and Microsoft 365, with a keen interest in developing your skills further;
Comfortable working independently and eager to take initiative, especially in a dynamic, fast-paced environment;
Able to juggle multiple tasks and stay calm under pressure;
A natural communicator who enjoys helping others and providing friendly, professional support; and
A logical thinker with an eye for problem-solving.

What We Offer

We take a collaborative approach to your learning & development, giving you the personal attention and unique opportunities required to help you realise your full potential. We are committed to your health and well-being and offer a multitude of employee benefits including:

Dress for your day;
Discounted health insurance;
Employee Assistance Program;
Discounts to gyms and studios across Australia;
Study and exam leave;
Competitive referral bonus; and
Other amazing perks!

All applications must include a CV and Cover Letter addressed to the Talent Acquisition team and submitted online via our Careers page.

Job Details

Location :

Sydney

Work Type :

FullTime

Post Date :

26-05-2026

Reference :

449

Apply Now

Refine Your Search

service desk manager jobs in sydney nsw

Service Desk Analyst

Cosmetic Clinic Burwood - Practice Manager/Front desk coordinator (Mandarin Speaking)

Summer Analyst Program – Services - Summer Analyst, Sydney Australia (APAC) - 2026

Trade Desk Team Member

Service Desk Officer

Workplace and Concierge Manager

Workplace and Concierge Manager

Buisness Development Manager

Service Desk Analyst

Programmatic Manager

Customer Service Officer / Customer Experience

Customer Service Officer

Customer Experience Manager - Mid Market

Assistant Manager

Duty Manager

Delivery Manager – Applications Managed Services

Programmatic Planning Manager

Hospitality Coordinator

Customer Experience Manager - Mid Market

Dental Practice Manager

I want to receive the latest job alert for service desk manager in sydney nsw

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