In-Demand call centre Jobs in sutherland shire nsw

Customer Credit Agent
Ampol Group —Alexandria NSW
- Contract
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Customer Service Officer
BGIS —Mascot NSW
- Part-time
- Management
- Maintenance
- Administrative experience
- Employee assistance program
- Referral program
Customer Service Representative
City of Parramatta Council —Parramatta NSW
- From $78,199.90 a year
- Full-time
- Customer service
- Senior Secondary Certificate of Education
- No degree
- Parental leave
1d
ICT Customer Support Officer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Work from home
Quick Apply
1d
Technical Support Representative (TSR) at Teleperformance
Teleperformance Australia —Sydney NSW
- From $7,000 a month
- Full-time
- Customer service
- Computer skills
- In-person
- Health insurance
- Life insurance
Quick Apply
13d
Customer Service Officer - Residential
Veolia Environmental Services —Chullora NSW
- Full-time
- Hybrid work
- Databases
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
Customer Credit Agent
Ampol —Alexandria NSW
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Contact Centre Service Officer
Teachers Mutual Bank —Sydney NSW
- Contract
- Customer service
- Microsoft Office
- IT
Contact Centre Consultant - Sydney Weployee
Weploy —Sydney NSW
- $34.48 an hour
- Urgently hiring
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Customer Service Officer (Enquiry Counter / Call Centre)
Randwick City Council —Randwick NSW
- $81,802.04 - $94,072.35 a year
- Full-time
- Customer service
- Cash handling
- Negotiation
2d
Sales Representative
Studio Vela Pilates —Wetherill Park NSW
- $70,000 a year
- Part-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Work from home
- Gym membership
Quick Apply
6d
Contact Centre Officer
Apex Group —Sydney NSW
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
Customer Sales Representative (Inbound Contact Centre)
My NRMA —Sydney Olympic Park NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
Customer Concierge Operator
Department of Customer Service —Sydney NSW
- $62,500 - $67,769 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance program
6d
Customer Service Consultant
EssilorLuxottica —Silverwater NSW
- Customer service
- Communication skills
Customer Service Representative
The Law Society of NSW —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
5d
Fraud Officer (Contact Centre)
Cuscal —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
Customer Service Specialist
Law Partners —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Customer Service Officer
Credit Corp —Sydney NSW
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Communication skills
- Paid training
- Health insurance
7d
Service Desk Analyst
cubesys —Sydney NSW
- Rotating roster
- Remote
- Azure
- Customer service
- DevOps

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Customer Credit Agent

Ampol Group -
Alexandria NSW

Quick Apply

Job Details

Contract

Qualifications

Microsoft Powerpoint
Microsoft Word
Accounts receivable
Microsoft Excel
Customer service
Call centre
Microsoft Office
Communication skills

Full Job Description

Job Description

At Ampol, we believe in the Power of Us - the extraordinary power of people to connect, act, and make a difference.

As a leading energy company operating across Australia, New Zealand, Singapore and from the United States, our work spans fuel supply, energy solutions, convenience retail, infrastructure, trading and shipping. Every role at Ampol plays a part in something bigger - powering progress for our customers, communities, and people.

Your career here is yours to shape. We back our people with real opportunities, the tools to grow, and a culture that rewards ownership and initiative. Whether you’re deepening your expertise or taking on something new, we’ll support you to power a career that works for you.

We’re building a workplace where everyone feels welcome, respected, and valued - because when people are free to be themselves, powerful things happen.

About Group Corporate

Our Group teams enable the broader business to perform - providing strategic, financial, legal, people and governance expertise. With roles across Australia, Singapore and the US, we’re critical partners to the business and help shape Ampol’s future.

We work across borders, collaborate widely, and lead with purpose - always looking for ways to improve how we operate, support our people, and deliver results.

About the role

This role sits within the Credit Risk Department, where we focus on managing credit risk while balancing customer experience, revenue growth and long-term profitability.

We are looking for individuals with a strong phone-based customer service background who enjoy helping customers, handling high-volume interactions and delivering positive outcomes in every conversation.

In this role, you will review new customer card applications in line with established processes, while providing timely, professional support to customers over the phone and via written channels. Your ability to build rapport, ask the right questions and resolve queries efficiently will be key to your success.

We are hiring for a max-term contract through to October 2026. The role is based in our Alexandria office with a hybrid working arrangement and is open to working-holiday visa holders.

Key responsibilities

Manage inbound and outbound customer calls relating to credit applications and account enquiries
Deliver a high-quality, customer-first experience in every interaction
Review and process new customer credit applications in line with policies and procedures
Accurately record customer interactions and application progress in systems
Review daily credit reports and escalate issues where required
Proactively follow up with customers to gather information and support application outcomes
Ensure all compliance and regulatory requirements are met

Qualifications & Experience
We are seeking candidates who thrive in a fast-paced, customer-focused environment and are confident communicating over the phone.

Previous experience in a call centre or phone-based customer service role
Strong verbal communication skills with the ability to build rapport quickly
Confidence handling high call volumes and managing customer expectations
Ability to navigate systems while speaking with customers
Attention to detail and ability to follow processes accurately
Experience in credit, banking or accounts receivable is advantageous but not essential
Solid Microsoft Office skills (Word, Excel, PowerPoint)

Benefits

We are flexible. Many of our teams have embraced hybrid work, balancing time spent remote working, with time spent at an office to connect and work together where it adds value.
We value recognition. We have an internal recognition platform amplifying the achievements of those who do great work and demonstrate our capabilities and values.
Career development and learning opportunities including LinkedIn Learning and other tailored training solutions.

Want to take your career to the next level? Apply today.

Additional Information

By clicking apply, you confirm you have read and agree to our Ampol Recruitment Privacy Collection Statement.

We’re an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders (including if you identify as transgender). We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Ampol.

Quick Apply

Refine Your Search

call centre jobs in sutherland shire nsw

Customer Credit Agent

Customer Service Officer

Customer Service Representative

ICT Customer Support Officer

Technical Support Representative (TSR) at Teleperformance

Customer Service Officer - Residential

Customer Credit Agent

Contact Centre Service Officer

Contact Centre Consultant - Sydney Weployee

Customer Service Officer (Enquiry Counter / Call Centre)

Sales Representative

Contact Centre Officer

Customer Sales Representative (Inbound Contact Centre)

Customer Concierge Operator

Customer Service Consultant

Customer Service Representative

Fraud Officer (Contact Centre)

Customer Service Specialist

Customer Service Officer

Service Desk Analyst

I want to receive the latest job alert for call centre in sutherland shire nsw

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